INKOVEMA Podcast „Well through time“

#77 – Experience with synchronous online mediation

To the guide for mediators Online mediation – possibilities and limits. A project of the Austrian Federal Association for Mediation.

In conversation with Stephan Proksch

Well through time. The podcast about mediation, conflict coaching and organisational consulting.

Stephan Proksch is a mediator, management consultant and trainer. His professional focus is on conflict management, mediation and organisational development, in particular the development of internal conflict management systems, court-related mediation and corporate succession.

Contents

  1. Equipment for mediators – Setup for ONLINE MEDIATION
  2. Significance of the technique and the medium for aggression and escalation in mediations
  3. Special features of ONLINE MEDIATION
    • Eye contact problem
    • unobserved observation
    • Involving the fourth party in mediation
    • Distances in the mediation process
    • (Changed) timing of the entire mediation process?
    • Problems of litigation dominance due to the conflict parties' rejection of technology?
    • Changed methods for one-to-one meetings?
    • Experience with co-mediation in ONLINE MEDIATIONS

The medium of online mediation thereby reduces aggression,

that the aggression and its expression are immediately observed – also by the aggressive persons themselves.

Project staff at the Austrian Federal Mediation Association

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