Well through time. The podcast about mediation, conflict coaching and organisational consulting.

Jutta Kreyenberg, a qualified psychologist, teaching transactional analyst and author of specialist books, explains in this episode to what extent she can be effective as a coach in conflict resolution and how she tackles the issues. She also talks about her own changes during the coronavirus crisis.

Contents:

• Conflict management in coaching: 
  • Advantages and disadvantages of the lack of presence of the conflict partner
  • Approach to conflict management through questioning
  • Willingness to reflect and insightfulness as a prerequisite for conflict coaching (=>corresponds to the voluntary nature and openness of the mediation process).

• Current topics in coaching:
  • Avoiding stress / dealing with stress
  • Improving resilience
  • Emotion regulation
  • Negotiating ability

• Consequences of the coronavirus crisis
  • Restructuring and the company
  • Digitisation push
  • New business models and methods (e.g. coaching platforms)

Literature:

• Kreyenberg, Jutta: Konfliktmanagement, 2nd edition, 2005.
• Kreyenberg, Jutta: Conflict Management International, 2008.
• Kreyenberg, Jutta: The professional 1 x 1. 99 tips for coaching employees, 2012.

Left:

Institute Coaching-Supervision by Jutta Kreyenberg: www.coachingsupervision.de/

Temple Index of Functional Fluency: https://functionalfluency.com/