Lecture (slides & audio overview)

What can artificial intelligence do in the field of mediation – and what not?

Exchange of experience between OLG judges at OLG Celle and OLG Schleswig.

OLG Schleswig, 3-4 July 2025

Summary:

This lecture deals with the Possible applications and limits of artificial intelligence (AI) in the field of mediation. It begins with a Introduction to the use of AI for users, illuminated

  • the How prompts work and
  • various AI types like
    • Assistants,
    • Agents
    • RAG systems.

The text presents Working theses on the role of AI in social relationships and as a tool for conflict resolutionwhereby the

Artificial intelligence

  • as Cultural technology,
  • as a conflict provocateur,
  • as communication support and
  • as a mediation tool is considered.

A concrete application example of a „driver GPT“ is presented in detail, including the Structure and content of the underlying promptthat turns an AI into a solution-orientated coach.

Finally Various AI strategy approaches and Further practical application options in the context of mediation and coaching.

The Audio recording was created with the help of NotebookLM, a free service from Google that is based on the Gemini model.

(Currently – July 2025 – only available in English).