INKOVEMA Podcast „Well through time“
#204 – Getting to know artificial intelligence –
On the way to an AI-competent society?!
New technologies for mediation and conflict counselling. Part 8
In conversation with Prof Dr Doris Weßels
Doris WesselsSince 2008 Professor for Business Informatics at Kiel University; Her teaching activities focus on project management and natural language processing; since 2018, she has been conducting research in the field of natural language processing and its impact on the education sector; co-founder – in September 2022(!) – of the virtual competence centre: Artificial Intelligence and Scientific Work (VK:KIWA). One of the most important AI-competent voices in Germany.
Well through time.
The podcast about mediation, conflict coaching and organisational consulting.
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Summary of content
In this episode, I discuss with Professor Doris Wessels from Kiel University about the urgently needed AI-competent society and the challenges posed by the latest developments in artificial intelligence. We show that it is not necessary to fully understand the technical details of powerful AI systems in order to recognise their impact on our society, communication and problem-solving skills.
Doris Wessels shares her experience as a business information scientist both in teaching and in industry and explains how the rapid development of AI technologies, especially generative AI solutions and multi-AI agent systems, is influencing the way we work and interact. A central theme is the need to develop a collective competence in using these tools so that we are not just consumers of these technologies, but can also actively shape them.
We discuss the Fears that many people have regarding the use of AIand how important it is to have an experimental, inquisitive attitude in order to utilise these new tools effectively. In doing so, we also reflect on the potential risks that the development of AI entails and the social responsibility we have to manage these technologies sensibly.
Another point of discussion is the role of education and awareness in the fast-moving world of AI. We look at how important it is for both companies and educational institutions to provide training to promote informed use and understanding of the limitations of AI.
Doris emphasises that the practice of professional communication and education is already benefiting massively from AI by taking over time-consuming tasks and thus enabling a higher level of efficiency. She also emphasises how important it is to focus on sensitive issues such as data protection and the legal framework in order to ensure responsible work with AI systems.
At the end of the conversation, Doris Wessels brings interesting dialectical questions into play that make the listener think: What defines us as human beings? How do we deal with the challenge of remaining authentic and human while increasingly interacting with AI-generated content? These philosophical reflections add a deeper dimension to the discussion and encourage us to redefine our understanding of humanity and technology.
Complete transcription of the conversation
[0:00]We need one AI-competent Society.
[0:03]
AI-competent society
[0:04]The means not, that one now these whole powerful AI systems until on the last Detail understood have must. Cordially welcome to the Podcast Good through the Time. The Podcast round at Mediation, Conflict coaching and Organisational consulting. A Podcast from INKOVEMA. I am Sascha Weigel and welcome you to one new Consequence. And these Consequence has even not times so direct what with Conflict management to do or with Coaching and Consultancy, but them busy itself with artificial Intelligences resp.
[0:36]With the Get to know us, with the Encounter and Get to know us this new Technologies. And the have we Yes here in the Podcast already several times taken up, because it natural to the one one Meaning has for the Kind and Wise, like we the organise, that we then times also in Mediation, in Coaching are. So the whole Administration, the Back office, the whole own Organisation, in those meanwhile Technology Move-in held has. As but possibly also, that it Effects has on the Kind and Wise, like we with each other speak, communicate and so that also fortunately natural Conflicts edit and manage. And because the for Mediators and Coaches and Consultant generally a new Field is, need them there also good Counselling and someone, the thereof Hunch has. And so someone have I me today invited. I welcome here Mrs Professor Doris Wessels from the Kiel University Point. Cordially welcome. Hello Doris.
[1:38]Thank you Sascha and sincere Thanks to, that I here today yours Guest be may. I am happy. We have us Yes before, the is now also already again Months here probably, on one small Conference from Mediators got to know in Schleswig-Holstein. Exactly, in Schleswig-Holstein. And there had you also already the Topic of course, what yours Topic of the heart is and also probably the Core also yours Labour constitutes. But there can you also equal again what in addition say. Taken up, namely what… On us is due, but also, what we do should, so that the good becomes, when something like that on us is due, like new Technologies. And the whole Topic natural round at artificial Intelligences, the now also, I says now times like this, the Consumers achieved has. You as Business IT specialist are there already much longer in the Contact us with this Developments, have the also still the Time before Chat GPT professional experienced. What work you current and what makes so to speak the Core yours Labour out?
[2:35]Yes, the is one good Question. When I so mine Daily routine me look at, then dance I even on many Weddings. I am Professor for Business informatics on the University of Applied Sciences here in Kiel. But I have in the Course the years even also different Activities, Tasks adopted and the are Expert committees for artificial Intelligence. The is in the last years then very strong my Life determined. So I claim always, Chet Chibitin has Yes tomorrow the second Birthday and that I so to speak since the Publication from ChatGPT a new Life immersed am. I have the so whole voluntary made, but I feel me on many Jobs also so in so one Corner pushed, where I also very strong always demanded will, me there natural also with pleasure to contribute, these Innovation dynamics to experience with this Topic the generative AI. The is again something, what Yes my Life changed has, but what I in the Shape also still never experienced have, although I now 30 years long in the IT industry active am. And the is stop like this, when one University of Applied Sciences Professor in Germany is.
[3:35]Then must one some years also in the Economy outside the University spent have and Practical experience bring along. So from therefore, and the was with me Relative long, even twelve years long. And I have still live noticed, like the Internet about us came. So also these Phase have I live witnessed. But in the Review, like in the Snail's pace has the took place. And the was also one Caesura, has our Life whole strong changed. So also one fierce digital Disruption. And them comes now again in one whole other Dimension about us. And that, what we straight experience, is Admission again in one new Era and the busy me current very intensive. The is one more Development and the are Multi-AI agent systems. The is exactly so one Level again sharper.
[4:18]How ChatGPT before two years. Exactly, so I claim always something flippant, that ChatGPT in the Comparison in addition Kids' stuff is or that the AI bots, the Chatbots, the we today so experience, the we also already whole fascinating find. And it is always terrible beautiful, that one always thinks, oh, the is somehow fascinating, but it has even also the Downside the Medal, where one about the Risks muses, so many Questions has, which Effects the with us itself as Individual has, what the with us as Company, as Organisation makes. And also what it with us as Society makes. And the are always much more Questions as Answers. And now comes already the next Shaft and these Agent systems in Shape from AI solutions are even autonomous until to one certain Degree and act then really independent, like so a own Actor the Decision falls, the Things plans. The is one very large Support function, the we experienced can. And at the same time must we but also the AI expertise bring along, such powerful, much more powerful AI systems, as it today a Chatbot is, also to control. We must the design so to speak, Configure and then also in the Handle retain. And the is one completely new Management task, the we here have, the we natural still never learnt have. We have there none Experience. So it is Worldwide one large Development, the there straight takes place. And I claim times, that we the next Year determine.
[5:45]
New technologies and their impact
[5:45]Cordially welcome 2025.
[5:47]This We, what we there steer must, concerns the those, the on the other Page of the Greens are and these AI systems develop, produce and then Consumers offer? Or mean you also we in the Consumer or also in the professional Role, the not direct with IT to do has, that we there in the Control system come and not only in the Consumption are? The becomes itself show and although from the Vendors this Systems. So like user-friendly become we the experience? Take we the perhaps even not true, that we such powerful Tools really lead and lead and steer? Or are we also still stronger demanded in this creative Role? So would be the meaningful, that we stronger more necessary become must, that we even also already…
[6:33]The, what behind the Machine happens, Understand have to? The on each Case. The is also one large social Challenge. Now already with the Chatbots, the have we already noted, with ChatGPT, what Yes whole frequently from many People, also itself the Students, misinterpreted was like so one Search engine. The show Yes many Analyses, that when one analysed, for which were these Chatbots used, then is always whole wide top also Research as Task indicated. And the was, before these Chatbots with one Search engine combined were. The is today mostly the Case, but also not always. But in the Era before that, as such a Chatbot itself only on the basis of his Training data, the then also frequently Yes still Obsolete were, orientated has and there to statistical Probability Statements met has or Results to outside given has, went it not at Facts. The can a such Chatbot also even not differentiate, what Fact is and what not. The means, we had the so-called Hallucinations, where times what Plausible came out and times more total Witzel. And the have many People not understood, could them actually also even not understand, because them even even none Education, none Qualification, none Training experienced have. And the is Yes until today the large Problem, that itself in The company much to little Training programmes take place, whereby it Yes in The company actually also at Potentials goes. Since wants one economic Successful be and one becomes itself this Technology also not in the Path place can and want. But itself there works the not really with the Education.
[8:01]So I have the always so a little for me clarifies and compared, I says times so a little like with the art market. The Picture paints although the Painter, but what the means and like one it handles, like it one moves, the is stop in the Eye of the viewer. And there says one like this, the Product is stop not only from the Producers, but the Prosument, the Consumer makes there with. And with this Chatbots was me the similar noticed, also as I… Then also one own so to speak with me on the Website Public placed had, that the Utilisation actually whole strong Google coloured is and one the stop thought like so in, the is stop still a better Google, the can perhaps even now talk and so and gives stop one Solution out. Man must not more the whole Page click through, the Google offers. But the was not their original Task. And there have you Yes also, and the was Yes still before, believe me, JetGPT, this AI Campus, the I really also each recommend, developed, where itself People educate further can on one really smart and light accessible Kind and Wise.
[9:03]Since write you me to much to. I have the AI Campus not developed, but am through the AI Campus, so I am there also in the Advisory Board. I have there the not with constructed, but am rather Beneficiary, respectively may now also there Council give and advise. But the is a large Project, what now without mine Initiative found has. But natural must we us network in Germany and we must in such Structures, Networking, on such Platforms try, together also the Forces to bundle. And from there is AI Campus one whole, whole good History and Platform also. Yes, perhaps have I the also mixed up with one other Development on your part, but where me clear was, we must, and you have the then tackled so to speak.
[9:46]The Users enable, so that them the Instruments not only, says I times, subscribe and then on their Kind and Wise utilise, but really learn, also their Thickness, well, now would I say, to steer or at all also to tease it out, the Potential. So I have founded, and the mean you maybe, a virtual AI competence centre, the VK Kiva, Artificial Intelligence and scientific Work.
[10:11]The have I with various Co-disputes, we were so about ten, then to the Date of foundation everything University lecturers on different Universities in Germany and we have on 1. September 2022, so before good two years, this virtual AI competence centre founded, because we Educational work perform wanted, exactly with the Topic. But in particular in the Education sector, like can one and shall one deal with? What must one know, at with this AI language models competent to deal with? And us was clear to the Date of foundation or Before that also already, we were actually since 2020 so as Network already very active, have whole many Workshops made, Lectures, Publications and so continue, that the large Effects have becomes for the Education sector and natural not only there. And yes, then had we us on 1. September 2022 founded, had the Website and then came three Months later, on 30.11.2022, then Chab-GPT at the Corner. The was then Yes like so a Drumbeat. And then is the also whole strong ins Awareness all possible Groups our Society moved. Since this Time have we even one so rapid Further development experienced and the next Year happens. Have I Yes already outlined, there comes again one whole other League on still much more powerful AI systems therefore. And we need always, and the is the Base and at the same time key to the Success, we need one AI-competent Society.
[11:36]The means not, that one now these whole powerful AI systems until on the last Detail understood have must. The becomes us even not succeed, the required one also not. Man must in particular also the Limitations recognise. So one must so a Feeling in favour have, what can the and what can the not, what are sensible Areas of application and what not. How us the succeeds as Society fast enough to learn along with this speed the Development, the is the large Question. And I believe, the succeeds us only then, when we the like a large common social Project as concerted Action start.
[12:15]
Challenges of AI expertise
[12:11]The have we in the Shape still never made and still never had. It gave also even not the Demand and the provides us so large Challenges.
[12:18]Take we times the Point and zones the so a little down on probably Large part the Listeners and Audience, the Communication worker are, in the best Senses of the word. That many from them also probably independent, so quite also itself as Doer types and as Self-employed understand. The one or other probably also certain Affinity to Computers has, on each Case everything, Smartphone and Computer, everything there is, but nevertheless the Impression wins, also through such Conversations or when he corresponding other Media looks at and says, the is what whole New, the was still never there. The is not something, whereupon I somehow fall back can. And nevertheless have I one Learning biography. What are the largest Hurdles, the one so to speak itself to the Page create can, when one itself this World approach wants? How could one get started, without itself to overtax and equal again the Laptop to close and to say, nope, I wars the now also still so towards the last Decades?
[13:16]I had to therefore so smile, because the largest Hurdle is the Fear, the many People have and the Fear, like is harnessed been, whole frequently also through Reports, there comes always Fake News, there come always rather the Risks as the Opportunities and then becomes the so carried on, one listens the from the acquaintances and one reads something and one takes the perhaps also a little selective then true, when one already so a Framing has. And therefore think I always, we must actually like Children become. So when us these childlike Joy on Try it out also times fall down.
[13:49]So one Resilience also show, the need we actually. So we need The joy of experimentation, Curiosity, Openness, at us then also one own Opinion to form, one own Position to find. And the is also with many, the I so experience, like this, that the have belongs, Chat GPT is daft, can nothing and so continue. Or we have it perhaps also itself times tried out before two years and have then said, nope, the is it not and have it afterwards also never again tried. And these incredible Speed, the itself shows with the Development, the then Yes also with the High performance goes hand in hand, the have many People not understood, can the also even not believe. And I says always, yes, when it yesterday not folded has, then works it perhaps tomorrow or it works with any others. So it gives so Platforms, there become the Worldwide most popular Chatbots compared, lmarena.ai, when one the times try out wants. And there Find itself, so the day before yesterday were it 169 such Chatbots. The is even not only ChatGPT, but the are 167 or 168 other. The gives it then also in different Variants. But so that wanted I only clear make, that we really one such Flood also on different Chatbot variants today have, because the Market is simple so attractive for the large Provider, because ultimately can all People, the a mobile Terminal device have.
[15:13]Potential Customers be this Technology and the leads even to this incredible Race. So when one the News tracked and I make the Yes daily, it passes none Day without any Announcement, without one Further development, without a new Product, a new Field of application, one new Study. The must one even also take into account. So when one Chatbot not pleases.
[15:33]It gives Hundreds on Alternatives. Okay, there has one so to speak already the Fear overcome, because one then already ins Testing comes. And I am Yes really rather a Career changer and can me also still remember, like I before the Internet and the Viruses and likewise there mine Fears had and then also mine Labour not there inside made have, but even still beautiful on one Laptop, the not connected was ans Net. I talk here from the Year 2006 continued. When I today Lectures in mine Industry hold and some are that, since ChatGPT, published is and I early there with the also a Interview here in this Podcast led have. And her also there, so really one week later yet, the was then so in the January, from Professors, with those I to do had, called were, the me asked have, so IT professors, what have because you there made? Has the the really so said? So when the true is, that the so talk can. And then was I surprised, that the me the asks. I thought, the is be Field of work. Since have I the still talk leave with Siri. I have so to speak the Chatbot It passes none Lecture, where not tries becomes or where not on it pointed out becomes, that that, what I there exemplary made have, against Laws violates. That I one Article there uploaded have or that I the made have.
[16:47]That I data revealed have from Cases. Can one itself this Topic approach, I says times like this, on one clear lawful Kind and Wise? First right, when one Fear has, something wrong to make. So the Testing and the Tasting on the individual Level. How go you with this Question um, the Yes in Germany but always very strong immediately on the Table is coming?
[17:08]Regulate, Data protection and the like. So I find the a delicate Topic for someone, the itself the approach wants. The reflects even also our digital Mindset in Germany again. Man says us the German Fear to. I find, the wore the tragically with the Topic also whole good. It gives then the marvellous Categorisation, so the American innovate, the Chinese copy and we in Germany regulate. So so become we frequently recognised. Since is Certainly a little what on it. So we are very quality-conscious. The means even also, that we Processes comply want, the given are. We want none Rule violations commit. We want us secure to all Pages, in particular in so responsible Roles. I am Yes also Teachers one state University, so there would like one on even none Case Students in any Predicament bring or them unnecessary Risks suspend. The find I also whole, whole important, that we this Sense of responsibility show. I believe, it is also one large Strength, that we this Quality awareness show. We have now the european EEA-I-Act, the on 1. August in Power kicked is and then so in various Phases different Reasons.
[18:17]The means, we have here already a very powerful Rules and regulations. The Question is, whether we there already again threaten, in Overregulation to drift off. But in principle have we us a Instruments in Europe created, with the we whole, whole much regulated get. And in the Deed is it like this, that, what you also written have, a large Feeling the Legal uncertainty. So one feels itself so like on Black ice. To each Place could it somehow Dangerous become. So I describe times like this, like I so that work. And although have I the ChatGPT Plus Account. The means, can so a little more make, can a little other Models select. But I would just as work, when I one free of charge Access have or with other Chatbots work. I use the in mine daily Labour and it is for me one large Time saving. When I to the Example one Lecture hold shall, I have none crisp Title to the Lecture, then says I with ChatGPT with pleasure a pair Keywords to the and the Topic, give me one List with five different Variants for one attractive Title mine Lecture. So, then get I five and from those pleases me mostly one and from the second Title perhaps still the second Half or so and then go I in the second Iterations and leave me still times five then from this.
[19:28]Interesting Building blocks, the I then already have, generated and in the Rule have I him then. The is for me one Labour saving. Then required one Yes whole frequently Summary. Man required other Formulations. The means, one can then with DeepL, a Cologne Company, not only translate, one can with DeepL Write even also Texts reformulate. The use I very frequently, when I think, yes, mine Formulation, there goes still what, but I have now none quick Idea. The Arrows and the Improve, in favour are the also super. Exactly, in favour are the super. And the are everything Aspects, the from mine View completely uncritical are. And when I Texts upload and