INKOVEMA Podcast „Well through time“
#202 GddZ – Digitised empathy and mediation work?
New technologies for mediators, counsellors and coaches. Part 7
In conversation with Michael Lardy
Michael Lardy: Mediator from Salzburg, Austria. He completed a law degree at the University of Salzburg from 2020 to 2024. In addition, he completed a diploma course to become a mediator at Wifi Salzburg between 2022 and 2023. Lardy specialises in family mediation and divorce mediation. He has also worked on the topic of artificial intelligence in mediation and has published an article entitled „Mediation and AI: The Silent Revolution – How Human is ChatGPT?“.
Well through time.
The podcast about mediation, conflict coaching and organisational consulting.
Contents
Chapter
0:03 – Introduction to the new technology
0:57 – Exciting developments in mediation
1:50 – Michael Lardy on the podcast
2:28 – The influence of AI on mediation
6:55 – Empathy and AI: A critical view
8:41 – Humanisation of technology
11:16 – The role of language in communication
15:10 – Trust in AI: opportunities and risks
18:40 – The future of AI in mediation
21:21 – Vision of an AI co-mediator
24:58 – Open LLMs: The next revolution?
28:22 – Requirements for future AI models
32:14 – Low-threshold access to mediation
36:13 – International perspectives on mediation
39:50 – Conclusion and outlook for the future
Summary of content
This episode of the podcast "Gut durch die Zeit" is all about the integration of new technologies in the field of mediation and conflict resolution. I, Sascha Weigel, and my colleague Dr Frank Termer reflect on the challenges and opportunities associated with the use of Artificial Intelligence (AI), in particular ChatGPT, in mediation. We discuss not only what is technologically possible, but also how such innovations could change the realities of mediation in practice.
Frank and I open the conversation by discussing current events that are influencing not only the political landscape but also our work as mediators. We emphasise the need to respond proactively to upcoming challenges without losing sight of the rapid pace of technological development. Our guest is mediator Michael Lardy from Salzburg, who gained early experience with AI technologies. Michael brings interesting perspectives on how artificial intelligence could revolutionise the way we resolve disputes.
A particular focus is on the question, How empathetic AI is and whether it can come close to human empathy. From a scientific perspective, we examine various studies that show that AI is capable of acting empathetically, at least in the perception of users. This leads to the important question: Are we humanising the technology and projecting human characteristics onto it, or does AI actually have the potential to act empathetically? This discrepancy is a central point of our discussion.
Michael Lardy shares his experiences from his practice and emphasises the potential of using AI in mediation, such as the possibility of going through role-specific training through AI-supported simulations. We also look at how AIs could facilitate access to mediation by acting as a first point of contact and helping people to better understand and navigate conflicts in advance.
In addition, we discuss the challenges and concerns regarding the ethical use of AI and the need to create the right framework for AI to be accepted in mediation. We analyse the extent to which mediators should retain control over the technology to ensure that the human connection remains in the process.
Finally, we discuss how important it is not only to be consumers of technology in the context of digital transformation, but also to actively develop strategies to optimise our own skills and those of the technologies. We educate ourselves together in order to better shape the future of mediation and suggest that low-threshold access to mediation should be opened up through AI-supported solutions.
This episode is a fascinating dive into the development and challenges that AI brings to our industry. It is thought-provoking about the role of technology in our work and how we can use it to benefit those seeking support in conflict situations.
Full transcript of the episode
[0:03]
Introduction to the new technology
[0:00]Two Aspects. The one, what is in the Mediation real realisable? I think, there gives it still right narrow Limits. On the other hand see me, what is Technological on Become? Since is Incredible on Coming. So when one only times everything together, what it already gives. Cordially welcome to the Podcast Good through the Time. The Podcast round at Mediation, Conflict coaching and Organisational consulting. A Podcast from INKOVEMA. I am Sascha Weigel and welcome you to one new Consequence. And today again with mine Colleagues Dr. Frank Termer together. And the means, we are with the new Technologies for Mediators and Consultant.
[0:36]Frank, like goes’s you? Good Tomorrow, Sascha. Yes, me goes’s dazzling. Everything good so far. But yes, the Events roll over itself straight. I white, I am not only Mediator, but also in the Association on the road. And the was for us yesterday, we are today here at the 7. November, was yesterday a whole more exciting Day. In this respect, me goes’s good, that it much go. The shows times again, that it sometimes also to late be can for Mediation.
[0:57]
Exciting developments in mediation
[0:55]Man must already the right Timing catch. But the shall us today not thereof hold, about new Technologies to speak and like them Mediation change and perhaps even better can.
[1:05]And more exciting Day, because the also elsewhere exciting was. The American President is elected been, the German Government has New elections arranged, the Minister of Finance is dismissed been, the Minister of Transport is from the Party resigned. Nope, the is exactly that, what with us in the Association Yes then also arrives and where we us natural also then somehow intensive with employ. We must Yes also, so like it with the Mediation also the Case is, always before the actual Event already ready be, at Things in the Paths to lead. Correspondingly have we us on one Federal election 2025 natural already prepared, the have we rather so in the Autumn thought. And now sees it Yes whole strong afterwards from, that we very, very much earlier on it be become. Since applies it natural now also fast to be and exactly, the right Things in the Paths to lead. Okay. And right Things in the Paths to lead and before the Shaft to come, there are we with our today dialogue guest arrived.
[1:50]
Michael Lardy in the podcast
[1:51]We have today invited, I white even not exactly, whether I now say can, one Technology experts, but on each Case one Mediator colleagues, the early already ChatGPT utilised has and also published, reflected has and in addition one whole interesting Contribution now also composed has. And the was Reason enough to say, Michael, Charge, you must with ins Podcast studio come. And hardly to believe, he has immediately Yes said. Hello Michael.
[2:19]Hello, Michael. Hello, Sascha. Hello, Frank. Yes, many Thanks to for the Invitation
[2:28]
The influence of AI on mediation
[2:26]to the Podcast today. I am very tense. Yes, a mega exciting Topic, AI in the Mediation. So I have December 2022 JGPT discovered and have actually already Relative soon thought, boah, the would be Yes great, when one there Role player so what make could. And the was so the Starting point, that I me then to and to always more intensive so that busy have. We watch us today so to speak also really as Mediators the to. Not so very so to speak from the technical Page probably, but I am also tense, like you so to speak there got there are, Michael, so to speak as Mediator from the Mediator corner or whether you on other Paths with the Technology first times in Contact us come are. And look us but today to, so to speak so one Headline, so like human can itself AI give and like become we so that Bypass can. And there is Yes already some like this, what itself is emerging. Michael, first but to you. You are Mediator, know we both, so Frank and me, and you live in Salzburg already one long Time. Who are you yet? What makes you out? How come you with JetGPT in Contact? I live since about 20 years in Salzburg, am Saarbrücken actually originally.
[3:38]Yes, JetGPT, I was already always very tech-savvy. So originally have I Chemistry studied, had then about 25 years one Solar company, so in one whole other Area. Got then very late discovered, or what means very late, but at least Relative late, discovered, that Mediation actually a fascinating Topic is, at Disputes simple different to solve. And have then, as this Tool came out, thought, the would be Yes really fascinating, when one simple so his Skills simple better improve could, by one there Role-playing games makes, by one Mediation and Simulations makes. And it is stop very fascinating, as I so that started have, could this Tool still extreme little. And the Fascinating on it, find I in any case, I take to, you goes it similar, the extreme Development this Technology. So one must practical for each Date, the one somehow has, a Seminar or a Webinar or a Podcast, one must itself each Paint again view, what can the Part now again everything. The is alone the last Progress with this new Voices, this new Voice function. So the Development is fast-paced and find I absolute fascinating. And I think, it gives diverse Possibilities, like one it insert can.
[5:00]But one must itself also whole good so that employ, so that one it right Realistic estimates. You say, you have the already early so to speak utilised and nevertheless so to speak these Dynamics with into account. So you say, we must us each Paint from New again view, what itself there improved has. Whereupon wait you on most likely still now with AI, where you say, then is the again for us Mediators, for ours Tasks, the we perhaps in the Mediation with Mediants have or the we even also outside, Before that and afterwards manage. You say, when the comes, the Feature, then have we really again a Instrument, where actually all Mediators immediately say must, the belongs to for me now to the Everyday work. Because that, believe me, is still not whole like this, right? Frank, Michael, like says her, is the already so a arrived Instrument? My Impression is, that Mediators but in principle extreme sceptical are, or quite sceptical are, what the Skills from AI and so I speak always from JGPT, because mine Opinion to is it the most advanced Large Language Model in the Just a moment. The notices man, when one so that works. I find, the other AIs come there even not with, apart from of which. I work to the Example also not more about one Keyboard. On most sensible is it stop simple orally, the to make, like it stop in the Mediation last Ends also is. And from therefore, I orientate me on mine other GPT.
[6:24]What there still missing, well, I find, it can already one whole Quantity, and I think, one comes now already hardly behind, so right always to test them out, what it already everything can. I mine, it gives these Studies, that one AI empathetic is. I think, the has some People but right surprised. Mediators generally have, believe me, tendential the Feeling, that it some Skills gives from Mediators, the one AI stop. At all not somehow obtain can. I believe, in the Point must one a
[6:55]
Empathy and AI: a critical view
[6:54]little cautious be. Stay we times with the Empathy, because the is Yes for many Mediators so one whole central Feature, the them believe, bring along to must as Mediators and at the it also goes in the Mediation. And I can me good introduce, when it someone listened to has, the AI is empathetic, have Studies shown, then is immediately, the must one somehow more accurate view. The can actually not be, because the is Yes one Acceptance, that the not and never possible is. What is exactly the Stand at the moment? Also Frank, you are Yes also inside. How would her the Topic Empathy at the moment prescribe?
[7:33]We had Yes here on the Place also already times about the Topic Empathy spoken, when it at ZGPT or Artificial Intelligence in the General goes. And I find it very interesting, also from the Conversations the last Weeks and Months out, there two Things to differentiate. The one is yes, can one actually prove or test or like also always find out, whether so one Technology really empathetic is or Empathy show can. Or the second History, the find I much more exciting, write People this Technology these Feature to. So has one quasi one Kind Credibility on the technological Page created, at People to make or this Faith even to develop, that the Technology actually empathetic be can. And we have Yes also already times about this Tool ELISA spoken, what Yes also Michael in his Essay thematised has, what Yes already in the 60s years then one similar Approach tracked had with wide less more technological Maturity, as we the today have. And nevertheless has one this whole simple Chatbot then already Empathy awarded. And the find I always still times one exciting Point to differentiate. Goes it us rather therefore, really to prove and to show, is these Technology actually empathic?
[8:41]
Humanisation of technology
[8:37]So understands them what? Has them a Understanding from the, what there straight happened? Or rather the other Page, write People so one Technology Empathy to and can the also already for something utilised become? Since would me also, Michael, in yours View times interest.
[8:52]Carries these Differentiation or makes it at all Sense, itself on one from both to focus or should one the somehow holistic see? How is there so yours Impression? So I think, the Example with ELISA is really very good, because then was Yes Weizenbaum, so the Professor on MIT extreme impressed or what means impressed, irritated actually rather, which Skills the People, the ELISA utilised have, this Computer programme, the Yes in the Ratio to today very simple was, what them the attributed to have. And it gives Yes many Examples, that the Humanisation from computers, that the one very human Tendency last Ends is, a very simple Computer system. Take we the Example from the Tamagotchis in the 90s years. So it gives one very beautiful Essay from one American Researcher, Sharon Turtle means the, believe me, the the analysed has. And the was Yes really extreme primitive and nevertheless have the Children the very extreme serious taken, have the lined, had Fear, that it dies and so continue. So the Tendency, Technology to humanise, is, believe me, already very pronounced. But watch we us so to speak these Difference and I find, the is in the Reason taken the communicative Problem.
[9:59]Humanisation on the one Emphasis page, we make the Machine more human, ultimately so to speak the Frankensteinian, we pump Blood pure and breathe him Life a and then would it so to speak one Kind biological Life be, the then also to the Empathy possibly capable is. Or but communicative watch we us the Addressee page to, so we, which Picture make we and what calls it with us out, when a Human, one Cat, a Dog or even a Computer programme and then as Language in us something in Movement brings, us so to speak emotionalise can. And the finds but with us instead of and not in the Machine. And there would I already say, so the Decision is important, but them is not so Important for the Question, what the Machine can, whether them like a Human is or not, but what them with us People make can. And we are, and the believe I is also in the Study, the you addressed have, Michael, whole clearly, we are total fascinated, emotionalised and itself sceptical People can itself the hardly withdraw. When man, and there find me, is the Voice input actually one Huge hurdle, where also then…
[11:16]
The role of language in communication
[11:11]Everyone, the speak can, immediately with the Machine communicate can. And the Chat is Yes but rather again, I would now not say north, but the is so to speak like the Threshold earlier, whether the Interface in the Computer understandable is or whether the what only for Technician is. I believe, there comes but also still what in addition, Sascha, namely the Kind and Wise, like ChatGPT there also reacts. Because the is in all, what it does, always very, very favourably. So no matter, what you there enter and like you speaks in and with which abstruse Ideas you at the Corner come or Other, you will always first times Consent experience, positive Support, Reinforcement.
[11:49]And the is, believe me, what, when something like that with us resonates, in fact, when we someone find, the us supported, the us positive minded is, quasi one similar Opinion perhaps then also developed or us strengthened with the, what we plan. Clear comes the good and positive to. So I believe, the lies then natural also with the Interface, hangs the also together. But it lies, believe me, to the one or to the essential Part on it, like these Machine then also reacts and like them itself expresses on the Jobs. Empathy from JetGPT, what mean you? Straight because the Voice always better becomes. So straight the last Progress, where now in this new Audio model, the now before short published been is, is Yes also to the Example hardly more English Accent inside, hardly more Error inside, when them somehow one Listing makes from firstly, secondly, thirdly. The has them earlier not so good skilfully. So the Voice becomes always better and is meanwhile actually extreme human. Many things leads in addition, that one Certainly there Expertise reindenkt or with pleasure reindenkt. Yes, where one itself superior must, has them them really?
[12:45]I mine, this Test, the I there cited have, this LEAS test, the is a Psychotest, the one stop also with People makes. Since cuts JET-GPT simple above average good from. With the Tests must one however a little watch out, have I now noted. Sometimes are it the Comparison groups and like this. So them become also a little turned in the Direction, that it especially good cuts off. So at the Teaching test to the Example were it Students only, so one whole narrow Target group, now none wide sociological scattered Group. And now gave it Yes before two Weeks a new Paper from DeepMind, the also published have, or respectively the Press has it actually from it made, the AI would be better as the Mediators. In the Final effect were Yes not Mediators the comparison group, but it was one Person, the none Mediator was, the but to the Mediator made was.
[13:33]Man must itself already the Studies very exactly view, like them constructed are and partly are them also a little so constructed, that what very Positive thereby comes out. But nevertheless, I mine, also when it only approximately so empathetic is, I see the always before the Background, that simple the Dynamics the Development Yes incredible is. The means so, it is Yes not the Status Quo, the absolutely counts, but what have we in two months, in three months, in five months, in one half Year elected. And there believe me, yes, I mine, the AI learns last Ends Yes from the literary Texts to the Example also, there is simple the Emotion inside, there are interpersonal Relationships until to the Do not run again, the is the Basis. So from therefore is it stop one simulated Empathy, but the mine Opinion to always better become becomes. And we have this Element of seduction, when the so benevolent is.
[14:26]I can me still remember, I must me on this Point mostly on it remember, on Odyssey in the Space from Stanley Kubrick, the HAL 9000, IBM-docked Name. The has Yes then creepy Things said. in one Peace and quiet and Friendliness can me still on the Shower remember, as he simple the there sent out and the not again pure left and could the not make in all Question. And these Irritation have we still not. With Computer voices today, with ChatGBT are always benevolent and them speak us always somehow very to. But I can me introduce, the changes itself abruptly, when we these Alignment not more would have and the would something Critical say. Is it that, Frank, where you you mean, there lies still a Field of experience, the us so far saves remained is.
[15:10]
Trust in AI: opportunities and risks
[15:10]Yes, so the is quite conceivable, that the still in so one Direction goes, whereby I already also the Provider resp. Manufacturer there very strong perceive, that the there also much readjust and Boundaries move in and also the Models so to speak in the Bridle hold. Straight in the Starting time, where these whole new came out and similar more.
[15:27]Since were Yes the most abstruse Things already tried out. The Human is Yes then equal so and wants then try, such Systems on the Boundaries to bring and about it beyond, what Yes then also folded has. And the Provider, Developer, Manufacturer have Yes then also quite fast also Boundaries installed, whether the certain Reactions fail to materialise or certain Themes tasty are. The was on Twitter, no? Exactly, it gave so Twitter chatbots and Similar, the then within from few minutes to one right-wing radicals Nazi were and him nasty a pair Wohlen somehow issued have.
[15:52]Microsoft bot word was the then been. And something like that has one then natural prevented and the finds also now natural still instead. So I believe already, that the Human there with his ethical, moral, value-based Performances one important Factor current occupies and also the Company, the behind it, this Frame specify, in the itself so one Technology moves, at also quasi one Development in one positive Direction to drive on and the even not in one Corner to bring, the us not pleases on the Position. And nevertheless are we yes, the have we Yes also already in this Podcast discussed, wide, wide away from really so one general artificial Intelligence, the really one Kind Awareness developed and own Opinions developed and own Strategies builds up, what perhaps Yes with HL9000 and the Film, the you addressed have, already a little anticipated was in fact. When he then says, sorry Dave, I can’t do that. The become we then here with Chatschiputti, believe me, first not experience. In this respect remains the Responsibility already still with us People a Piece wide, yes. But there must I short in between go. Before short have I with one Open LLM version one Llama 3.1, because the also a very exciting Topic is, Open LLMs to utilise. Since have I one Instruction given, he shall one Set reformulate. Since went it at the Ability to empathise from AIs.
[17:02]And there have I so one Hall effect had. And although says me the AI, yes, so there is them but not mine Opinion. One AI would be not empathetic, them would be from the People programmed and so more and so continued.
[17:15]Has the Tasks not fulfilled, the I wanted, namely one Set to reformulate. And has meant, instead beat I you but the before. When one more often with AIs works, the goes you probably also from and to like this, one has so Moments, where one trims, where Situations happen, where the AI on one Kind reacts, mostly rather positive, because in the Case was it rather negative, because them simple the Labour denied has, where one itself already wonders, what happens there now last At the end. So whole so hair-free have I the Feeling, are we not absolutely always. Yes, me was the Point there important, because you the also addressed have, Michael. The is, find me, in the Application a A giant step, that the Thing speaks. So, that we one Voice input have and that it one Voice output gives from one Voice, the very human becomes and the also Filler words utilise can etc. And the is what whole other is in the Perception, so for me is the so to speak significant, I white not, like it for you is, therefore goes it straight, as when one the writes in, as when one with the chats, so chat is somehow really technical, so then sees one somehow, one needs so a Pad, one must then type and one must the Language enter, but the Language, the is immediately somehow more natural and the is for me in the Application and Michael, you say Yes also, you speak actually only still and hardly still so to speak in the Chat, that the genuine a Booster is for these AI development.
[18:40]
The future of AI in mediation
[18:41]Yes, definitely. So I feel the extreme like this, because it is, when one now Mediation applications makes, any Communication exercises and like this, then is it simple much closer on the Reality. I think, itself when one type would, I am now not so fast in the Typing, but I believe, itself in the Typing, it is simple, our Tool is the Language and the Speak. And then comes now also one Language back. The simple incredible good is in the meantime, yes, find I also a Giant booster, absolute. So I would like not more type must, because it also much more Distance creates last Ends between one itself and this AI. I find, it is thereby again one good Extension become, for which one the Tool still simpler utilise can. I am there total with yourselves, that Yes Language really then the Most human is, what one actually has in the Communication. And the have we Yes also before years already seen, where it stop with Siri and Alexa and such first Applications so was, that one itself with those maintain could. And one can today Yes still say, hey, play times this Song from or make the Light from or English. The is simple a more natural Access to such Technologies, as about funny artificial Interfaces then with those to interact on the Position. And I find for me personally and also for other, the I know, extended the simple again the Possibilities. When I but natural so a Tool furthermore in favour use, Texts to produce for Marketing content, for Workshops, for similar Things, where I actually also written Text back, then use I also more the Chat input in fact, at stop really in this Style to remain.
[20:07]But when I a Conversation lead, Role-playing games make or times on the road am, each after, in which Context I me itself straight also move, is natural the Conversation, the Entertainment with so one Thing essential easier, as then by the way any Sign to type. Straight perhaps mobile with one whole small Terminal device and similar more. The facilitates already much. But I use it actually situational, each after, what I then also for one Task have, the I straight edit wants and am simple grateful and happy, that it various Possibilities the Interaction meanwhile gives. I likes now still on one Idea or one Idea not, but so one Presentation ask, like the you goes, that on the one Page or we at the moment like this.
[20:46]Sage I times, so one Situation have, whether now now under Mediators or elsewhere, where it therefore goes, the Machine, the Instrument to get to know and good to utilise. It becomes always times somehow clearly, it is very authoritative, like good the Machine is, what one stop with her makes. And that the always still so one Idea is, there gives it stop a Instrument, like earlier also a Bicycle, and it comes on it to, who on best Bicycle drive can. Or on fastest or on craziest or like this. And mine Presentation is actually, when I so in mine The future look,
[21:21]
Vision of an AI co-mediator
[21:15]so with AI, that there a Assistant grow is so a biological Word. I white even not, like one the different also say could now so in the Technology, that one one Assistants, one Interns, one Employees in the best Senses there develop can, by one with him speaks, like one even itself with Employees and Interns stop the Job explains and that, what to do is, and that them then as mine AI, so that mine Inputs them Configure and coin and also for tomorrow, with Keyword Memory, then something is, where one say can, I can the AI on one Kind and Wise utilise, the none other make can, because it even not his is, but it is even mine. And that then there one Kind Comediator bred become can, the…
[22:09]Well, now not Schmidt and Schmittchen, like one the so in the Human Resources knows, but the is stop already again one Quality improvement mine Mediation work. And that it therefore goes, to learn and to watch, his AI to develop. How sounds the for you? Hey, you, the this Podcast listens, forget not, him to Rate and one Feedback to give. Many Thanks to and now goes’s continue.
[22:41]Well, so one strong Role the AI in the Mediation would I in the Moment still not so see. I white now not, like it concrete then look shall, because I believe, from Pages the Mediants becomes the not absolutely so Accepted become. I would so my iPhone put down, so the Telephone. I would somehow so one Halloween mask put on top, that it a little 3D becomes. Yes, well, I see it always in two Aspects. The one, what is in the Mediation real realisable. I think, there gives it still right narrow Limits. On the other hand see me, what is Technological on Become? Since is Incredible on Coming. So when one now times everything together, what it already gives, with Emotion recognition to the Example in the Face and at all this whole active Listen. To the Example the next Step was Yes announced for JGPT, that he also Emotions Recognise can. The is now still not inside been. But Technological is he Yes incredible much Relative short on Coming. In the Practice becomes one the so not utilise can so right, because the not Accepted becomes. But I think, a Point, the really, at in these Direction to come, conceivable is and where I think, the could very interesting become, the is simple these Development from Open-LLMs. And there has one then first not more this Data protection problem, because one it stop on the local PC run leave can.
[23:56]My Impression is, that one for a very good Open-LLM, the have we now still not whole like this, but it becomes not more so long last, the then simple builds up. Also already in general. So the whole large Models can one only on Giant PCs run leave. The goes not. But in any case, that one in these Direction goes and then could one itself so something configure, like a Fine-tuned more personal Co-mediator or a Fine-tuned Mediation simulation computer. So in the Direction can I me very good introduce, that it run can. Takes probably still a bit, but the hold I for very, very probably and interesting simple also. Since am I full with you, Michael. So these open Models or the, the under one corresponding Licence also available made become as Community, the are on each Case a more important Component for the whole Ecosystem. Because we See now already again these Tendencies the Monopolisation, straight also the Change from OpenAI as Company. The have there really with one open Approach, are the stacked, are Yes also strong found been, have everything published and whole fast
[24:58]
Open LLMs: The next revolution?
[24:55]could one see, like from it a Business model was, everything was closed. In this respect needs it these open Models in addition on each Case. And I voice you also to, that it but one certain Hardware needs. And the see I stop in the Consumer sector currently still not, at such own Models really run to leave. Plus the whole Data, the one Yes also needs, at the Model to train, etc.
[25:14]So each after, which Studies or Documents one itself looks at, goes it Yes partly in the Hundreds million or even billion, the The company there put in, at these large Models to train. When I now recently these Things with one Meta me look at with the Llama 3, the are simple Totals, the can one itself as The company already hardly perform. And as Private individual already equal even not. In this respect must one there watch, like Realistic the be becomes, really be own Model, his own AI somehow to host, to operate, to feed, to develop further. I believe, there are we really still one whole While thereof away. But yes, I voice in addition, that it on each Case so something needs, at the entire Ecosystem in total also more to move forward. And in particular, when it at sensitive Things goes, we on each Case one Alternative need, to the existing large and commercial Offered. Since would like I short what to say, because the see I not whole like this. It gives already one whole Quantity German finely tuned Open-LLMs, the already very good are and the on one whole normal Standard laptop run. The are however natural still wide thereof removed, from the to can, what JetGPT can. So there give I you perfect right, but there are natural also whole other Investments behind it. But when I me so the Development look at, which Dynamics them has.
[26:21]Then can I me very good introduce, that it not more all too long lasts. So all too long means perhaps a Year and the is in the Order of magnitude.
[26:29]Until one but very efficient OpenLLMs has, because the must Yes only Language process. The must Yes not the Image processing make, the must in the Range the Language extraordinary good be. And in favour needs one none 450 Trillions Parameters, at the very good to can. So I believe, one becomes a little faster there be, as you the even suspected have. Yes, the Point is stop, that in this Year, the we then perhaps still need, natural the commercial Provider also again many Steps Go become. And the Human used to itself stop frequently on that, where he also times started has and learns the then also to appreciate and to love. And the changes then again to one perhaps not more whole so powerful Model back. Somehow falls then possibly some then but heavier. Since am I also tense, so like you. Yes, it is also only one Presumption. Who white the already. Exactly. I mine, the Development is insane heavy to foresee. And yes, exactly. So we become it see. So I had me the so presented, but these Basic configuration, no matter which Model the now is or which Application, the can stop speak and the meets stop so on me, like so a linguistic Instrument. And with mine own Practice, when I so with her frequently communicate and always even about this Professionals, like the even with one Employees then so is, the would not sufficient on Data input and on Guard rails give so to speak.
[27:53]As that the in the Range better becomes and me so to speak more helpful becomes. The is now so a little that, what I taken out have. Na, you would have to stop look, that you them also a little about the Rim of the plate look leaves. You have it Yes on yours Website also with yours own Custom GPT already made, that you Yes not only with the speak and thereby stop also one Further development takes place, but quasi yours collected Knowledge, what you accumulated have, what you provided have, also in addition given along have. The whole Documents, the Stories of further education, Scripts,
[28:22]
Requirements for future AI models
[28:20]Paper, everything, what you so give along can. And that, believe me, is already also important, also to watch, that one itself a little more also then set up, this Models then also such Input with you, at stop not quasi in his own Bubble to stay and the perhaps always smaller become to leave. From the Model ideas here can the function. I must stop itself only…
[28:38]My Kind of the Input then thereupon customise, what the needs. So, that it if possible wide fanned is and also subject-related, says I times. Exactly, the is stop the Question, what you then quasi for a Model educate or with which you yours Colleagues then more on Discussions feed, whether you quasi always more then also Consent have want or also times contrary Opinions or Similar more. In the best Case, the could I me introduce, when these Chutes also Access to the Net have and Similar, give you one Order with, the shall itself itself stop inform and itself new Sources open up and itself learn more on the Position, at stop so a little independent from me as Person for example to be. The sounds then already more afterwards, as should actually a Path found become, like Mediations or even Mediators their Experience as Input in a Model bring can, so that it one capable of mediation AI becomes. So the is natural already with so one Requirement, there am I again whole with Frank, there has one natural again other Requirements on the Hardware, because one corresponding Graphics cards last Ends also needs, the the Whole process. The becomes itself show, like technical Feasible the is, it as own Solution to operate.
[29:52]Yes, but natural exciting would be it. Yes, it goes Yes so a little therefore, so for me so to speak, what must one actually do? What stands because now for us on? So there was Yes also the Question in this Year in the Roundup post, what stands for us to, what can we work? Or are we simple only Consumers, the on the next iPhone, on the next Chat GPT model wait and watch, that the Subscription not still more expensive becomes?
[30:19]But what would be one strategic Approach, at the own Professionalism to improve? The is so a little the View on it. When you now strategic say, the means so a little longer term thought, then think me, should one the Open LLMs really in the View have and like itself the Whole there developed. Since see I already very many Possibilities, the now still not so right assessable are ultimately, but yes, so I think, the shall I at the View have.
[30:47]Yes, the is a good Note. Since have I even none View. But her, Frank, her makes that, believe me, much with more open Structure and... Also with the View of course, because these whole Open source movement, the Yes also behind it is stuck, is total important, also for the more technological Development, also for the Topic digital Transformation, but also digital Sovereignty. In this respect is the Open approach also in this Field total Important and essential. Yes, exactly. I would have actually also still one Question on Michael, because we earlier Yes so a little turned off were with the Question, what can because such Tools and Similar perform for us as Mediators? And we have Yes also already times in the Podcast discussed, Michael, and there would me yours View on it interest. We Go so a little thereof from, that perhaps also ours Mediators and Mediants such Tools utilise and perhaps so as first Step also utilise, at itself perhaps in Conflict situations times one Advice to Get and advise to leave and so that perhaps the Entry barriers also in Direction Mediation a little decreases and that it perhaps sensible would be, such Tools also offer in the Senses from.
[31:42]Similar like one with Google his Diseases searches or similar more, itself first so quasi low-threshold with one System to entertain. And like is mine Situation, like is my Conflict, wars I already the first Tip. Before I at all on someone approach as Person and to ask, hey, I have one Conflict, I come not continue, because the Yes also a Piece wide always with Discomfort connected is. Man ashamed itself maybe, that one the Situation not gets it right, is now perhaps very in person, very private, what one also not each entrust wants. And we had so the Impression, that it but lighter succeed could,
[32:14]
Low-threshold access to mediation
[32:12]when such Systems in favour there would be. How see you the because? So should we us also Thoughts make, the as new Service perhaps also to develop and to See and to say, generally this Procedure Mediation and Conflict resolution again at something to enrich, what it currently still not so has. Yes, mega exciting Topic. I employ me in the Moment a little with, which Statement has Mediation in other countries, where them one larger Meaning has as now in Germany and Austria.
[32:40]And there is the Access often about Online tools, like wide AI integrated is, white I not whole exactly, but the Australian are there very, very wide so that to the Example. I find it so one very, very exciting Idea, because I think, one could really very low-threshold Access to the Mediation so that design. How one the exactly hires, must one stop look, because yes, to what extent now legal the Whole then goes, like wide the AI advise may and like this, there has one Yes fast some Problems. But the fundamental Idea, so to speak like you it said have, one plays simple times perhaps his Conflict through. Man could it Yes simple so as Migration desk for his own Ideas, so for be own Problem make. So find I outstanding and I think, the is one the most important Areas, where one stop AI really insert could, at low-threshold Access to the Mediation to create.
[33:32]Simple also with the Background. In Germany and Austria has it Yes in certain Wise but a A shadowy existence, when one the with other Countries compares. Find me, yes, find I a absolute more fascinating Range and I think, there should one really, so could one really what do. Yours have still until before three Weeks or so thought, these Entry hurdle is Yes for the Mediation really the A and O. The is the largest Problem, that quarrelling Parties on one Table come. Afterwards is actually the Mediation already almost like run. And I thought, the can the AI, the can one Machine also not overcome. What with one Coaching or with one Therapists much lighter succeeds, the can the whole Chatbots, the on Therapy aligned are, actually confirm, that we People very fast Computer confidence grasp and in the Computer ours innermost Motives also infiltrate, at one beautiful Output to get. But I thought, it is not possible, two Parties to the conflict on one AI to set and then speak the practical with the AI like with the Mediator. And the was natural one analogue Consideration, like the stop be would with, the AI replaced the Mediator. Last week wars I the Hint on one Canadian Application, the Mediator.ai, Canadian AI, the itself as Mediator for Parties to the conflict offers. And the simple Trick, that it function can, is whole simple.
[34:54]The Mediants become not informed from the Input of the others. The Sense the Mediation with People, with human Mediators is yes, that one from each other listens and the other Understand learns and says, Human, ach, the is yours Perspective, the was me even not clear. These AI says, you may yours Thoughts and Performances with me enter, the Conflict partner makes the also and her become not from each other listen, what said was. So not Intermediary in the Senses more empathetic, more emotional Synchronisation, but Negotiator and overcomes practical the Negotiation dilemma, the Negotiation hurdle, that I not mine Idea present can.
[35:44]As first, because I there with the Negotiating partner so to speak one better Position mediate or even I must first be, so that I the in good time prime and the Basic run have. And in favour is natural one AI or one Tool optimal, because it exactly this Problem prevented. But it applies stop rather for negotiation-orientated Conflicts, where it so at one Price goes or at a exchange ratio,
[36:13]
International perspectives on mediation
[36:08]not so very at one Dialogue of understanding. Yes, so exciting on each Case. But I think, so not but, but I think, one should itself simple international look around, who already what like made has. Because there gives it very many Solutions, the already envisaged or realised been are. And I mine, natural needs one there one very skilful Approach, think I me, at the People with the Computer and the AI to the new world, that them perhaps about their Problems there ponder or their Disputes try to solve.
[36:39]But I think, it offers so great Possibilities. The hangs with System layout, there hang so many Little things on it, the one simple very good think through must, but I think me, then could one already a low-threshold Offer and when it only to the Introduce on the Mediation, I mine, we want us Yes not unemployed make. For many goes it Yes first therefore, at all in the Labour to come. Can on each Case also a Effect be, the wants I even not deny, that one learns and my Because of first also about one technological Application. It worthwhile itself but again, other Paths the Communication to to tread, as the common Escalate or Silence in the immediate Communication. But that we about in between switch, one third or even one third Machine. Yes, definitely. So when one itself Countries looks at, where Mediation one large Role plays, then are the Countries, the parallel to the Judicial system a System established have with Organisations, the state financed are, but the parallel to the Judicial system run, at there to the Example often like in India or in Australia or also in Quebec, in Canada.
[37:50]Free of charge Mediation or very favourable Mediation offer and stop simple also this alternatives Dispute resolution in one other System, so not in the Judicial system leave, but on one other Rail lift. And these other Rail could Yes simple in the Case also Internet be last At the end. The Suggestions, the can I me introduce, is then natural something like that like first a more direct Exchange with one other about his Topic, at itself one Council to get. So like one with one Girlfriend one Friend somehow speaks, only that the then in the Case already a little quasi also Expertise brings along. And then think I stop in so Direction like a Conflict coaching or similar, that one itself there first so Input fetched, itself informed, what could I because do, what are next Steps etc. And then must it still even not in the Mediation go, because the is Yes also whole frequently the Case, that one Page ready is, what to do and notices, there must what changed become, also ready would be, with the Third parties somehow in so one Process to go. And then is the other Page perhaps still even not in the process. The have I also whole often, that one then first the one Page so a little strengthens and Tools of the trade mediated, etc., at the Conflict then perhaps itself also to solve. And in favour could I me introduce, are such Systems natural also very good suitable and predestined with in turn this low-threshold Access and one whole simple Approach with Language etc. The fits from mine View very good together. We have a pair Loops turned from Mediation view. So although already very technological, Frank, but in the Whole have we today so from the Mediator perspective in the Present and The future watched.
[39:16]So I take Yes on each Case here from the Conversation still times with, with this Dynamics must we more calculate. These speed becomes retained become and holds still some Surprises ready. And there are a little Doubts on the Feasibility for the individual Radiation trainees.
[39:35]Yes, where I only supplement wanted, the Dynamics is Yes so to speak exponential and the is something, what we us uncanny bad introduce can, because the not so in our classic Experience picture fits in, when Developments, Progress exponential are.
[39:50]
Conclusion and outlook for the future
[39:51]Oh yes, so I take also whole much with today, in particular again the Open models, the will I me again a little more accurate view. In the Deed focus I me also, like other, natural on the Top 3, Top 5, the also everywhere present are and the other dazzles one sometimes so a little from. But the look I me again more precise. The is one good Technology. The come we us times deepened to. Since must we somehow Access enable, where one then looks up.
[40:13]I would now already the next Podcast start want. Where looks one because to, when one open Models See wants? The is a good Topic, very beautiful. Leave us there times stay tuned, yes. The lift we us on. Since need we us genuine a pair People, the itself very good know their way around. Because on Hugging Face, the Platform for Open-LLMs, gives it a pair thousand Models. When one there not People has, the itself so that professional employ, so I do the not, I have also People, where I demand, then comes one there simple not continue, because it simple much to many gives. But also already the find I one new Realisation, that one so under AI not Open-AI or Cloud understands, but that one sees, the is really one whole World, the there itself already developed has and where we only on Shore one small Excerpt see, when we there about the three, four Top models, the in the News come, then times enquires and looks up. The is already one Realisation in the process. Michael, many Thanks to in favour and for the whole Conversation. Exciting was it. Very pleased, you now so to speak also finally times in the Conversation to get to know. And we have already long e-mail exchanged and written. Now times also with Voice input and Voice output. Many Thanks to and one good Time for you. Until soon. Yes, for you both also. And Thank you again for the really very good Conversation today. Thank you very much.
[41:35]The was our Conversation in the small Series here in the Podcast Good through the Time. New Technologies for Mediators and Consultant.
[41:47]With Frank Termer have I this Paint the Mediator Michael Lardy from Salzburg invited.
[41:54]The itself already early also with AI developments, JetGPT from more professional View deals with has and in the View keep has, that these Models itself develop, that the Applicability for Mediators itself expand and which Skills ultimately these AI develop can, take over can, the for Mediators until dato as Territory apparently impregnable applied have. And he quite clear said has, these artificial Intelligences can these Things also at least for the Communication partner specify. And the was a more important Part ours Conversation, the communicative Problem clear to make. That it not so very on it arrives, that the Opposite the can or what it there can, these Black Box, the for People applies, but even also for AIs, that it the Question to pursue at all not applies, is the AI empathetic, but can them itself empathetic give and can them us move, can them us motivate, can them us emotionalise.
[43:08]When we us with her communicative to deal with. And the seems always better to succeed. Better means, the Part stimulates itself not on, but can itself customise on ours emotional Constitution and can itself very emotional give. At least is them at the moment in these Direction aligned and configured, very favourably, accommodating, so like we the from empathic People here know. The was in any case a Element ours Conversation. Many Thanks to, that you here again with thereby were, as we here to this Topic spoken have in this Podcast. And when you the please has and the Podcast Yes agrees and you would like also, that other, the this Podcast still not know, but get to know should, because it for them interesting is and interesting would be, then leave behind but one Star rating and a Feedback on Apple Podcast or Google Business. Business and give known in yours Network, that here to Mediation, Conflict coaching, Organisational consulting and the Whole also in the Face the new Technologies podcasted becomes. For the Moment everything Good here and yourselves. I say goodbye me with the best Wishes. Until to the next Times. Comes good through the Time. I am Sascha Weigel, yours Host from INKOVEMA, the Institute for Conflict and Negotiation management in Leipzig and Partner for professional Mediation and Coaching training.
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