INKOVEMA Podcast „Well through time“
#229 GddZ
The Little Rows in the podcast Well through time
An overview of the content of the podcast Gut durch die Zeit – after 228 episodes
Alone at the microphone
Contents
Chapter = title of the small series
0:14 Welcome to the podcast
2:07 Structure of the podcast
4:15 Presentation of the small rows
5:35 Fields of work of mediators
6:57 Forms of mediation
7:37 Perplexed counsellors
9:47 Counselling approaches and foundations
10:26 New technologies in counselling
13:13 Marketing of mediation services
15:09 Organisational mediation
16:59 Difficult conversations
18:22 Topic trust
20:07 Power in mediation
21:49 Socio-political conflicts
22:32 Mediation and justice policy
23:07 Podcast features
23:39 Outlook on upcoming topics
Summary of content
In this episode of „Gut durch die Zeit“ I, Sascha Weigel, took the opportunity in a solo episode to give a deep insight into the structure and development of our podcast. We've now produced over 220 episodes, and I wanted to make sure that both new and long-time listeners get a clear overview of the topics and series we've covered. It's important to me that everyone can understand the complexity of mediation, conflict coaching and organisational consulting.
Over the past few years, our podcast has been split into various small series, each of which looks at specific aspects of conflict transformation. I knew that it was necessary to create a clear structure. As I present the individual series, it becomes clear that these were not conceived from the outset, but have developed organically from the discussions and needs.
One of the first series deals with the different styles of mediation. Here I have had exciting conversations that show that not all mediation is the same, and I have discussed specific examples such as the dispute between Kirsten Schröter and Tilman Metzger. Other series deal with specific fields of work in which mediation is used, from peace mediation to mediation in business and sport. This diversity is particularly valuable for understanding where and how mediation is actually practised and what the needs and challenges are.
I also talked about the different forms of mediation, including so-called co-operative practice and online mediation. A significant aspect of our discussions was the topic of trust, which I dealt with in depth with Professor Guido Möllering. This series has shown how central trust is in mediation and which aspects play a role in this.
It was also particularly exciting to deal with power structures in mediation, which I discussed with various experts. These discussions gave me a new perspective on the dynamics that play a role in conflict situations and mediation. Equally important was the discussion about new technologies and their influence on counselling work, particularly with regard to artificial intelligence and its application in conflict resolution.
I have also shown how important marketing is for mediation and that mediation is not a traditional product. It is important to consider the specific challenges associated with marketing mediation services. Through discussions with marketing experts, I have gained valuable insights that enable us to better position mediation.
Finally, I have created the opportunity for listeners to actively participate in finding topics for future episodes. I am interested in what topics and guests listeners would find exciting in this context. This episode was a first step in structuring and reflecting on the diversity and richness of the content we offer in this podcast, while strengthening the connection with our listeners.
Full transcript
[0:04]Welcome to the podcast Gut durch die Zeit, the podcast about mediation,
[0:14]
Welcome to the podcast
[0:09]Conflict coaching and organisational consulting, a podcast by Inko Fema. I'm Sascha Weigel and I'd like to welcome you to this special episode, because I'm here alone in the podcast studio today and I don't have a guest. I'm doing this programme on my own because I'm a little hesitant to say that because many people aren't talking about a break, they're just talking about summer. And I still want to use this to talk about this podcast and explain a bit about the structure of the podcast.
[0:50]Which has developed over the course of these 220 episodes. This seems necessary to me, because at one point or another I sometimes lose the overview and I don't want you to feel that way. And that's why I'm going to explain the internal structure of the podcast, that it revolves around conflict and conflict management and relates primarily to work settings, mediation, coaching and organisational consulting. That's what the title says, but with 200 episodes, it's going to be difficult to use this podcast in a manageable way and to listen to it profitably.
[1:37]And don't worry, this isn't a summer slump episode for me because I don't have any ideas to talk about and podcast here. I don't feel that way at all. It's more a case of work capacity and the effort involved in limiting this podcast to weekly rather than daily, which would almost be wishful thinking on my part.
[2:07]
Structure of the podcast
[2:03]But there is simply a reality that stands in the way of this. No, it really seems necessary to me to explain the internal structure and, above all, the small series that have developed. Because this podcast consists of small series and there are now 20 of them. The 21st has not yet been filmed or recorded, but is already clearly conceptualised. It's about cooperation and it will be a series with Prof Dr Guido Möllering, who I have already interviewed or spoken to on the subject of trust in several episodes of this small series.
[2:48]And that brings me to the centre of the topic. If I have built up this podcast in the form of small series, then the underlying idea is that the complexity of mediation and conflict resolution cannot simply be dealt with in one podcast, but that there are many different topics that do not interest everyone.
[3:17]It is not only possible to split up conflict management methods and thus separate them from mediators' fields of work, but also to look at the manifestation of conflict in a different way, as is perhaps different when observing social conflicts than when looking at individual private conflicts.
[3:38]The purpose of the small series is therefore not only to bring some formal order, but also to adequately reflect the complexity and diversity of conflict management in terms of content. And that brings me to the presentation of the individual small series. And if I now present these small series here and assign numbers to them, with a numbering system, then that is purely arbitrary on my part. I have listened to the podcast and watched the individual episodes and
[4:15]
Presentation of the small series
[4:12]then simply listed in order where I recognise a series. Because this concept of small series didn't come about from the outset, but has really come about as the podcast has been revitalised. So let's start with number 1, which is about the styles of mediation.
[4:30]How can mediation be carried out? And there are individual episodes that deal with this. The 170th episode, for example, made it clear that mediation is not the same as mediation, but a dispute between Kirsten Schröter and Tilman Metzger, moderated by me and initiated by Deutsche Bahn, was an exemplary episode here. I spoke to Ed Watzke about transgressive mediation in the 25th episode and recorded two episodes with Tilman Metzger in advance to help clarify the situation.
[5:10]An overview of the individual episodes of the small series can be found in an accompanying blog post. The episodes are also linked there and this blog post will also be a way of approaching the content of this podcast in the future. This is the first time this has been mentioned here, a second mention will surely follow.
[5:35]
Fields of work of mediators
[5:36]The second small series deals with the fields in which mediators work. In other words, in which sectors and which areas or milieus is mediation used and is mediation applied? Not only in administration and in families, but also in peace mediation or elder mediation. In other words, mediation is about age and generation issues. In sport, in professional sport, as well as in business. In orchestras and thus in high culture as well as in questions of energy transition.
[6:11]You will see in the overview that a good dozen, almost 20 episodes on the fields of work have already found their way into the podcast here with very interesting dialogue partners and very specific fields of application. For example, he recalls the 91st episode, which is about biosocial conflicts. A very interesting legal development that was also addressed there. Just like the episodes on the Starok, the Reorganisation and Restructuring Act, which was newly enacted.
[6:57]
Forms of mediation
[6:51]So these are the fields of work in the second small series. The third deals with the forms of mediation. So what kind of mediation takes place? Not just forms. In the triangle of classic mediation, but we are dealing here, for example, with a co-operative practice, which Sabine Hufschmidt explains in the 151st episode. Or co-mediation, when two mediators act together. Conflict mediation can also take place in one-to-one meetings, as well as online, i.e. synchronised and technologically mediated.
[7:37]
Perplexed advisors
[7:37]A very special small series, namely the first to be listed by name, are the helpless counsellors. My conversations with Günther Mohr and Rolf Balling, two very experienced coaches and organisational consultants and also my mentors when it comes to transactional analytical, systemic consulting work. I have sat down with these two several times, eleven times now, in the podcast to address situations in which consultants are at a loss and still follow the advice to sit down together and reflect. We have addressed questions about what counselling is today and whether it is more than just an attitude, what organisations are and what contribution transactional analysis has made to general counselling theory. What the self-actualisation paradox is all about and what role the state and the economy play when it comes to counselling. We contrasted the management and counselling paradigms and took a closer look at the loss of progress.
[9:07]In this small series, which was prompted by my work on the advisory board of the specialist journal Konfliktdynamik, I have included contributions from Konfliktdynamik in the podcast by talking to the authors. And these are very valuable conversations and podcast episodes that reflect the diversity and quality of the specialist journal Konfliktdynamik. This will certainly be intensified in the future and the collaboration with Konfliktdynamik will deepen.
[9:47]
Counselling approaches and foundations
[9:48]And then there are small series that deal with my counselling approaches and foundations. There are of course systems theory concepts, which are summarised in a small series, as well as transactional analysis concepts, which have found their way into these 22 episodes. For example, the conversations about psychological games, including when we looked at Reichsbürger and Selbstverwalter from this perspective. That was episode 98 with Günter Mohr.
[10:26]
New technologies in counselling
[10:26]A very important series, an important series for me, are the episodes on the new technologies that are becoming relevant for or at least in consulting, above all, of course, artificial intelligence.
[10:46]It didn't even start when I had the conversation with ChatGPT in December 2022. I recorded this conversation when JetGPT was not yet able to speak, so I used Siri to help me so that something could be heard here in the podcast. But I had already recorded several episodes on artificial intelligence and its influence on counselling work before that, and this has only now become clear to me in the synopsis. I spoke to Katharina Höhne about peace mediation and the value of artificial intelligence in this field of work. I also spoke to Dr Michael Bartel from Tworni, a Munich-based technology company. And we have already talked about the influence these AIs will have on counselling work, for example in the context of emotion recognition.
[11:53]It was all so long ago that it feels like something from another world, given what has become possible to this day. That's why a lot of episodes on new technologies were recorded, and I didn't realise this at the time. Of course, Dr Frank Thermer, who practically enriched this series, also played a significant role.
[12:19]Together with my colleague Dr Jörg Schneider-Portmann, an IT lawyer from Stuttgart, it has to be said, the IT lawyer from Stuttgart, who now works as a consultant, organisational consultant and mediator, I started a series in which we are dedicated to preventive conflict management and anticipatory conflict management. We also published a major specialist article on this subject as a basic article, naturally in Konfliktdynamik, and then invited several dialogue partners and recorded several episodes here in the form of a small series,
[13:13]
Marketing of mediation services
[13:06]that revolve around systematic conflict management, especially in organisations. A topic close to my heart in this podcast, but also when it comes to mediation and the understanding of mediation, is the marketing of mediation services.
[13:30]I don't assume, as has already become clear, that mediation is a product that should be presented like a sports car or an iPhone. If I like it best, then my customers will like it too. It is a highly paradoxical product. And I explored this in the small series with Professor André Nido Stadek and, above all, Damaris Deinert, who looked at mediation as a product from a market psychology perspective.
[14:13]I would like to mention two special episodes again here. In episode 63, I spoke with Isabel Lüttkehaus, Imke Treiner and Jürgen von Irzen, three mediators, about how we conduct marketing for mediation. And we knew at the time that three marketing experts were listening to us, who then presented their views on our approaches and perspectives in the next episode, which was the 66th. The marketing experts were Gunnar Dufenhorst, Alexander Lang and Sibylle Teicke. And these two episodes together provided a nice feedback situation for marketing by mediators. And that's why I want to emphasise the episodes in more detail here.
[15:09]
Organisational mediation
[15:10]Well, my field of work in mediation is primarily organisational mediation. In other words, mediations in organisations, but that also means above all with, for and by organisations. So it's not a classic setting, but the client is an organisation. And that's why there are several episodes on the special features of this field of mediation.
[15:38]The five episodes on difficult conversations were a self-contained series, but no less important and worth listening to. With Rolf Balling, with whom I also have a very special episode on his concepts, which primarily belong to systemic transactional analysis. But I also recorded another five episodes with Rolf where we looked at difficult conversations. These were firstly the conversation when we are supposed to deliver bad news, the criticism conversation, as well as of course obtaining feedback, then the conflict conversation, which is generally always seen as the difficult conversation, as well as the apology conversation. I recommend these five episodes to anyone who wants to deal with difficult conversations, because in this diversity of difficulties, apologising or delivering bad news, criticising someone or getting feedback and of course the conflict conversation, this diversity makes it clear once again how different the difficulties are. And where your own strengths can lie.
[16:59]
Difficult conversations
[17:00]The three episodes on the subject of trust were, I might even say, a crazy quick little series. I discussed his approach in depth with Professor Guido Möllering from the Reinhard Mohn Institute in Witten-Herdecke and gained completely new insights into the topic of trust. The core of trust is an act of cancellation of a very individual nature. When we trust, we have to cancel our mistrust, which is justified in principle, in three ways. We cancel it so that it is gone. We save it in such a way that we can find it again at any time, but sometimes we also have to search for it a little. In other words, it is relatively stable and gone.
[17:58]And even in its third form, the lifting still has the meaning that a relationship of trust raises the relationship itself to a new level. And that's why it's worth listening to this little series again as a whole.
[18:22]
Topic trust
[18:15]Three episodes on the subject of trust and the darker side of this interpersonal phenomenon. A small series has also developed, without being planned, on the subject of power. Because power is fascinating and mediation is a power game.
[18:37]And mediators make every effort not to feel their power or let others feel it, and yet they can't avoid it. If mediators were also mediants, they would know what that means. That is why there are several episodes on the subject of power and I would like to list them here almost individually because each one is valuable. I discussed the vertical and horizontal communication system with Dr Peter Modler, who has recently written a major book on the subject, where the topic of power has always shone through. I spoke to Konstanze Buchheim, a tech specialist and entrepreneur, about having, shaping and using power and what effect power has in organisations. It was a fascinating conversation for me. I spoke to Prof Dr Ulrich Bröckling about the pastoral power of mediators, who took a closer look at this social technology and whose findings are fundamental to understanding mediation.
[19:59]I spoke to Professor Klaus Nowak about power phenomena and the power problem in organisational mediation.
[20:07]
Power in mediation
[20:07]And I spoke with the psychologist Dr Lena Korneva on the subject of power and the worship of power and submission. And in doing so, I almost want to say, addressed the topic of socio-psychological conditions in a power-focussed society, namely in Putin's Russia, at an early stage. This aggressive Russia is also the reason why the war in Europe has returned with a vengeance. At the latest on 24 February 2022, when the Russian army fully invaded Ukraine.
[20:57]Mediators, including mediators, are challenged to face up to this phenomenon anew. And I don't mean the phenomenon of war, I mean the phenomenon of war against us, against our way of life and against our convictions. We are not yet under direct attack in the same way as the Ukrainian people, but we too are already under attack. We can see the Baltic Sea, the Russian shadow fleet. We can look at the killings of foreigners in Berlin's Tiergarten and we can take note of the hybrid warfare not only in the social media. We can do all this and we must do it.
[21:49]
Socio-political conflicts
[21:49]And in this Podcast happens the before all Things in this small Series to socio-political Conflict situations. I have still one small Series, the me also especially in good Reminder is, namely the to the Counselling history. With Prof. Heiko Wandhoff have I me more accurate to the Development the Counselling maintain and then also with individual Persons like Dr. Wolfgang Loss or Dr. Friedemann Schulz from Thun and natural also Dr.
[22:32]
Mediation and justice policy
[22:27]Bernd Schmitt to Lines of development from Coaching and Counselling communicate can. And there Mediation a legalised Setting is, in the Contrast to Coaching and Supervision and the other counselling approaches, the itself as Process consulting understand, gives it also one small Series to the Mediation and Justice policy. Because Mediation is also thereof influenced, what the Justice and the state Offer from Conflict management regulates and peripheral or also direct the Mediation in Law pours.
[23:07]
Podcast features
[23:07]The are the small Rows and not forget wants I also the Features, the so-called Podcast Features, when I so but times one Lecture or a Workshop discussion lead, that I there the Recording device run have and then the here in the Podcast set. These Episodes, the Features, become in all Rule not on Weekend published, but under the week, so that them although in these Episode sequence recorded are, but but temporal one Special feature represent.
[23:39]
Outlook for upcoming topics
[23:40]So, the are the small Rows until here.
[23:44]And the a or other small Series has itself also already announced. When you Interest in on one certain Topic have or on concrete dialogue partners, then give me simple Notification. Write me on info.inkofema.de or in the social Media can you me Contact us and me Ideas or Notes give, who here still in the Podcast absolutely invited become should and about which I absolutely also speak should, when it at the Topic Conflicts and Conflict management goes. I would me look forward to on Feedback, on Notes, on Tips, on Suggestions and remain but first with the best Summer wishes. Comes good through the Time. I am Sascha Weigel, Host this Podcasts and Founder and Owner from INCOFEMA, the Institute for Conflict and Negotiation management and Partner ability.
[24:51] Music
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