{"id":17714,"date":"2025-11-07T22:00:46","date_gmt":"2025-11-07T21:00:46","guid":{"rendered":"https:\/\/inkovema.de\/?p=17714"},"modified":"2025-11-07T22:16:58","modified_gmt":"2025-11-07T21:16:58","slug":"245-gddz-mediation-in-construction-conflicts-in-the-building-industry-claudia-horstmann","status":"publish","type":"post","link":"https:\/\/inkovema.de\/en\/blog\/245-gddz-mediation-in-construction-conflicts-in-the-building-industry-claudia-horstmann\/","title":{"rendered":"#245 GddZ - Mediation in construction: Conflicts in the construction hut. In conversation with Claudia Horstmann"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:16;--minFontSize:16;line-height:1.5;\"><h4>INKOVEMA Podcast &#8222;Well through time&#8220;<\/h4><\/h4><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.4;\"><h1>#245 GddZ<\/h1>\n<h1>Mediation in construction<\/h1><\/h1><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\"><h1>Conflicts in the building hut<\/h1><\/h3><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-4 sep-underline sep-solid fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\"><h3><strong>In conversation with Claudia Horstmann<\/strong><\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>Architect, teacher and supervising transactional analyst under supervision (PTSTA), Berlin<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-title title fusion-title-5 sep-underline sep-solid fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\"><h3><strong>Small series: Fields of mediation<\/strong><\/h3><\/h3><\/div><script class=\"podigee-podcast-player\" src=\"https:\/\/player.podigee-cdn.net\/podcast-player\/javascripts\/podigee-podcast-player.js\" data-configuration=\"https:\/\/inkovema.podigee.io\/246-245-gddz-mediation-am-bau-im-gesprach-mit-claudia-horstmann\/embed?context=external\"><\/script>\n\n\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h1><strong>Contents<\/strong><\/h1>\n<h2><strong>Chapter:<\/strong><\/h2>\n<div class=\"\">\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">0:02 &#8211; <\/a><\/span>Introduction to the construction podcast<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">1:24 &#8211; <\/a><\/span>Claudia Horstmann introduces herself<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">4:52 &#8211; <\/a><\/span>Bauh\u00fctte and its challenges<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">9:31 &#8211; <\/a><\/span>Communication in the Bauh\u00fctte<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">13:52 &#8211; <\/a><\/span>Showing your edge on the construction site<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">15:52 &#8211; <\/a><\/span>Trust and respect in building culture<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">22:50 &#8211; <\/a><\/span>Moderation and mediation in the construction industry<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">26:49 &#8211; <\/a><\/span>Developments in the architecture scene<\/div>\n<div class=\"\"><span class=\"pr-1 cursor-pointer opacity-70 hover:opacity-100\"><a class=\"tabular-nums\" tabindex=\"-1\">33:46 &#8211; <\/a><\/span>Conclusion and outlook for the future<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<h2><strong>detailed summary<\/strong><\/h2>\n<p>In this episode, we explore the exciting topic of mediation in the construction industry, an area that requires specialised mediation skills due to its complexity and frequent conflicts. I discuss with Claudia Horstmann, an experienced architect and teaching transactional analyst, whose own in-depth experience on construction sites provides valuable insights into the communication dynamics and conflicts that arise in this environment.<\/p>\n<p>We start with a look at the specific communication situation in the so-called Bauh\u00fctte, the central meeting point for all those involved in the construction project. This is where architects, clients, engineers and craftsmen meet and where decisions are made that have a significant impact on both the progress of the construction work and the quality of the project. Claudia talks about her experiences as one of the few women in her position and how she has managed to assert herself in this male-dominated field. Her beginnings in construction, amid great challenges and conflicts, were characterised by a constant confrontation with different personal and professional interests.<\/p>\n<p>A key topic we discuss is the need to show edge - both in setting boundaries and in offering relationships. Claudia explains that passing tests and challenges plays a key role in professional respect and collaboration. It's about positioning yourself as a competent professional as well as respecting and actively contributing to the presence and demands of the other participants. In this context, we also incorporate the principles of transactional analysis, which help us to better understand the psychological games and dynamics that arise in such meetings.<\/p>\n<p>We also look at the role of moderation in construction project meetings and discuss the question of whether and how external moderators could help to defuse conflicts and increase the efficiency of these meetings. Claudia emphasises that adequate preparation and hierarchy definition is important to ensure acceptance and respect for a moderator. We discuss what qualities and skills such a moderator would need to possess in order to operate successfully in the often confrontational atmosphere of a building lodge.<\/p>\n<p>Finally, we reflect on the development of communication culture in the construction industry and the possibility that a mediative or facilitated approach could not only resolve conflicts but also improve collaboration between all parties involved. Claudia shares her current experience as a trainer and coach in organisations and how her architectural roots are evident in her work today. She explains how important it is to consider both the human and the spatial context when working together.<\/p>\n<p>This episode not only offers valuable insights into the world of construction projects and the challenges of mediation, but also demonstrates the importance of communication and understanding different perspectives in an often conflict-laden environment.<\/p>\n<p>full transcript on the episode website.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-boxed content-left\" style=\"--awb-title-color:#607d8b;--awb-iconcolor:#b4c6d6;--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-hover-accent-color:#607d8b;--awb-circle-hover-accent-color:#607d8b;--awb-item-margin-bottom:40px;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#b4c6d6;--awb-iconcolor:#b4c6d6;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background content-wrapper-boxed link-area-link-icon link-type-button icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/mediation-training-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"border-color:#81a0b8;border-width:1px;background-color:#d62f31;box-sizing:content-box;height:40px;width:40px;line-height:40px;top:-70px;margin-left:-20px;border-radius:50%;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-bullhorn fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:18px;--fontSize:18;line-height:1.5;\">Mediation training<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Our training in mediation and conflict management in the business and labour world,<\/p>\n<p>headed by Prof Dr Sascha Weigel.<\/p>\n<p>New start each year in March and October.<\/p>\n<p>Register now for the next course!<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\"fusion-read-more-button fusion-content-box-button fusion-button button-default fusion-button-default-size button- button-flat\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/mediation-training-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text\">More information here...<\/span><\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-icon-boxed content-left\" style=\"--awb-title-color:#607d8b;--awb-iconcolor:#b4c6d6;--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-hover-accent-color:#607d8b;--awb-circle-hover-accent-color:#607d8b;--awb-item-margin-bottom:40px;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#b4c6d6;--awb-iconcolor:#b4c6d6;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background content-wrapper-boxed link-area-link-icon link-type-button icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/business-mediation-training\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"border-color:#81a0b8;border-width:1px;background-color:#d62f31;box-sizing:content-box;height:40px;width:40px;line-height:40px;top:-70px;margin-left:-20px;border-radius:50%;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-info-circle fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:18px;--fontSize:18;line-height:1.5;\">Training in organisational mediation - mediation in and for organisations.<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Organisational mediation is the handling of conflicts that arise in the business and working world. It takes place in, with and for the organisation - by enabling the relevant members of the organisation to deal with conflicts appropriately.<\/p>\n<p>We train you for this or professionalise your mediation and conflict counselling approach. We start our training programme regularly in March each year.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\"fusion-read-more-button fusion-content-box-button fusion-button button-default fusion-button-default-size button- button-flat\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/business-mediation-training\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text\">More information here...<\/span><\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\"><div class=\"w-full\">\n<div class=\"py-12 px-2\" data-testid=\"transcript-editor\">\n<h2 id=\"transcript-editor\" class=\"text-2xl pb-8 px-&#091;11px&#093; font-bold tracking-tight scroll-mt-20\"><strong>Complete transcription <\/strong><\/h2>\n<p class=\"text-2xl pb-8 px-&#091;11px&#093; font-bold tracking-tight scroll-mt-20\" style=\"text-align: center;\"><strong><em>(AI-generated)<\/em><\/strong><\/p>\n<div class=\"mb-4 w-full max-w-7xl\" data-testid=\"transcript-paragraph\">\n<div class=\"flex group\">\n<div class=\"w-full\">\n<div class=\"py-12 px-2\" data-testid=\"transcript-editor\">\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_0\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"0.02\" data-end-seconds=\"8.06\">\n<div>\n<div class=\"flex group\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<footer id=\"sticky-footer\" class=\"fixed bottom-0 left-0 right-0 z-50\">\n<div class=\"bg-white flex flex-col w-full justify-center print:hidden\">\n<p>&nbsp;<\/p>\n<div class=\"w-full\">\n<div class=\"py-12 px-2\" data-testid=\"transcript-editor\">\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093;\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719255\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div class=\"inline\" title=\"Edit\"><strong>[0:02]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Introduction to the construction podcast<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_0\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"0.02\" data-end-seconds=\"43.7\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[0:00]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So it's somehow showing an edge and an offer of a relationship. And once you've passed that, then you can work together. Welcome to the podcast Gut durch die Zeit. The podcast about mediation, conflict coaching and organisational consulting. A podcast from INKOVEMA. I'm Sascha Weigel and I'd like to welcome you to a new episode. And today's episode will deal with the small series of fields of work of mediation or potential fields of work of mediation. In other words, where mediation skills can potentially be put to good use. And today's topic is broadly the familiar heading of mediation in construction or mediation in construction. Mediation has a long tradition there.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_1\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"44.38\" data-end-seconds=\"82.62\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[0:44]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Not only characterised by successes, but also by the realisation that this is a difficult field of work for mediators. Today I would like to take you, dear listeners, into a very specific situation, namely the dialogue in the building lodge. After all, this is a highly interesting dialogue situation that is characterised by many different aspects and where communication skills are definitely required. And as I only have rudimentary knowledge in this area, I have invited someone who has not only, I don't want to say grown up there,<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719256\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[1:24]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Claudia Horstmann introduces herself<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_2\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"82.7\" data-end-seconds=\"100.2\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[1:22]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">but who is familiar with this situation. Welcome to my podcast studio, Claudia Horstmann. Hello Sascha, thank you for inviting me. Yes, I had to laugh a bit when you said that, because you really hit the nail on the head, because I grew up on a building site.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_3\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"100.96\" data-end-seconds=\"111.62\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[1:40]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">My parents' house was actually being remodelled when I was born. As a baby, I grew up on a building site, that's true. Maybe that's where the affinity came from that I later worked there.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_4\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"112.62\" data-end-seconds=\"177.23\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[1:52]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">I, on the other hand, decided as a teenager that I wasn't going to move to the construction site that would have taken me even deeper into the Ore Mountains, but I said, no, I'm going the opposite way, I'm not doing it. It's also a topic that I associate with conflict, so to speak. So it's not entirely foreign to me, but like you, I've never been there professionally at the table in the Bauh\u00fctte. And we'll take a closer look at that, but first of all perhaps this: when I think of the Bauh\u00fctte, I always think of you. And that's why, after many years, we did transactional analysis training together, where I developed this image of Claudia standing in the Bauh\u00fctte, her wife, and having to steer her way through it. That was the initial situation. If I pass that over, why don't you describe a bit about who you are? How is it that you came to work on, let's say, the fine art of communication and what that has to do with transactional analysis for you, as a starting point for you and your person.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_5\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"177.94\" data-end-seconds=\"252.76\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[2:57]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Tell me about yourself. I'm an architect in my original profession and that's why I came to Berlin, because I really wanted to see how East and West were growing together and I was lucky. There were a lot of jobs here at the time and I quickly found myself in the position of project manager for large projects in a well-known office. Large projects, so you can imagine what that actually means. Let me put it this way: the projects were always between 10 and 50 million euros. So really very large projects and I worked there as a site manager and one of the jobs of a site manager is that you don't have to lead the regular Joffixes that take place on construction sites, which are the construction meetings in the construction hut, as you just called them, but you have to take part in them. And you're simply the architect's representative. I did that for many years on a very, very large construction project. It was a large property, a big hotel, plus two car dealerships and 20 residential units. It's quite complex, and I was in charge of it and sat in the construction hut every week, as you put it.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_6\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"253.42\" data-end-seconds=\"288.26\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[4:13]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Bauh\u00fctte, yes exactly, that was a container and it looked like we met there regularly with about 15 people. The composition of the people or our group was such that, of course, the project manager or client representative was there, the architects, all the specialist planners and the foremen, who were important at the time in terms of what was happening on the construction site. So we were a big group and I was usually the only one there.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719257\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[4:52]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Bauh\u00fctte and its challenges<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_7\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"288.26\" data-end-seconds=\"297.28\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[4:48]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Frau. That was my working life and that's how we met, Sascha. Claudia, you say you came to Berlin to see how the two...<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_8\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"298.86\" data-end-seconds=\"336.06\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[4:58]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">German neighbourhoods grow together. When did that happen? I came to Berlin in 1993. On 10 August 1993. It's still very present. It's still very fresh. And with the projects you describe, in terms of volume alone, the Bauh\u00fctte is probably just a symbolic term. It probably wasn't just a hut, but a large table with lots of people. Or how is it typically set up, the situation, who is sitting at the table so that we can get an idea of what the communication situation is like?<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_9\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"336.7\" data-end-seconds=\"368.72\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[5:36]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">It's a large table, i.e. several tables placed next to each other, and it's usually in a portacabin. In other words, the kind of containers you see everywhere. You meet at 9 o'clock in the morning. The participants, as I just said, are usually the client's representative, project manager, architect, all the specialist planners, i.e. structural engineering, fire protection, building services, surveyors, depending on which construction phase you're in, and of course the interior designer and foreman.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_10\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"369.29\" data-end-seconds=\"450.39\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[6:09]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">From the trades that are currently on the construction site and so on. So we meet regularly once a week to discuss the progress of the construction work and what needs to be done. That's at least ten people. How many can that be? Ten to fifteen people were always involved in this big project that I did. And it's practically the forum where everything that needs to be discussed is put on the table. All problems are addressed there and you don't necessarily have the time to discuss them in peace and quiet, but at best it would be a success if things were calm there. Or how can I imagine who is in charge, who reports? How does that normally work? With such large construction projects, there is usually a general contractor. In other words, these projects are not awarded on a trade-by-trade basis, but by a general contractor. This means that they also sit at the table. This in turn means that trades are, for example, masonry work, carpentry work, tiling work, these are all trades and a general contractor has everything under one roof. He basically says, I'll build you the hut for, let's say, 500,000 and it will be ready on 12 December.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_11\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"450.88\" data-end-seconds=\"533.8\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[7:30]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">That is his contract. So everything is packed underneath, all the works and he is also liable. And the person who said and promised this is usually not sitting at the table. He sits at the table too. At these Joe Fixes, it's always about negotiating the quality in which things are built on the construction site. It is usually the case that the architect specifies a quality for the building based on his details, service description, functional description and so on, and the general contractor usually has a clause in his contract stating that he can build it differently if the quality is equivalent, and this is often the subject of dispute. What is equivalent? Because the architect naturally wants to assert his ideas, his aesthetic sensibility and his convictions. And the general contractor naturally has the goal of making as much profit as possible, i.e. minimising costs, so to speak. And that in itself, if you think about it, is already a source of conflict. It's a clash of professions, art and craft, to put it very, very simply, but it's also a clash of very different craft organisations and organisations that have completely different interests.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_12\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"534.12\" data-end-seconds=\"547.26\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[8:54]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So one of them wants to build it cheaply, but he has said he will do it to a certain quality. There seems to be room for argument as to what that is. And you worked in this situation, so to speak, and then decided, okay.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_13\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"547.74\" data-end-seconds=\"568.45\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[9:07]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">I have to understand what's going on here, then you decided to do transactional analysis, but that was the reason to say, okay, I have to deal with what's going on here. Yes, exactly. That was actually the reason. So the third strong position is of course the client, who wants both. In other words, as cheap as possible and as good as possible.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719258\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[9:31]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Communication in the Bauh\u00fctte<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_14\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"568.91\" data-end-seconds=\"583.19\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[9:28]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">These parties sit around the table. Then there are the craftsmen, who also have their own idea of how something should be built. That takes a long time. A Jeffix always took eight hours. Eight hours? Yes, eight hours. Every week.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_15\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"583.75\" data-end-seconds=\"644.41\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[9:43]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">The first thing I would have thought is that they don't have the time or to say, I have to build something too, so I can't sit down here right now. But it really seems to be necessary. It is necessary. So the people gathered there are more the planners, in other words the people who work in their heads, so to speak. But it is necessary in order to discuss all the things that arise in the various construction phases of such a large construction project. And usually the client's representative or the project manager is in charge. What I experienced was that there were very, very many conflicts. Regardless of my position, which was special because I was a young woman and the only woman on the construction site. There were a lot of conflicts, which I would say from today's perspective. As our trainer Thorsten Gek once said? The psychological games fly low or flew low. So that means, if you take the simplest thing now in the drama triangle of pursuer rescuing victim, the meetings were very much conducted from the pursuer role.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_16\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"644.75\" data-end-seconds=\"729.2\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[10:44]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">This is where you have to put your foot down, this is where people have to be organised. Schuss von Buch determines the direction. In other words, all the pedagogical educational measures that are commonly used in the Bauh\u00fctte can be experienced there. At the time, I decided to do transactional analysis for two reasons. I was still very young when I took it on and I thought, okay, so you didn't learn any leadership skills during your studies, how to lead a team, how to hold meetings like this and so on, and then I went on a search and so on. I found transactional analysis and as I'm a conscientious person, I wasn't satisfied with a three-week weekend training course, but started with the basic skills right away. I must say that I then found a passion for it, because today I am a transactional analyst who teaches, and not without reason, because I was simply very enthusiastic about it. And nevertheless, it really, really helped me on the construction site back then because I understood, or understood more and more through my own supervisions that I did during my training, what actually happens in these meetings. Because what I realised even without this whole TA background was that I thought, well, you could actually do them in four hours, then the essentials have been said.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_17\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"731.74\" data-end-seconds=\"791.41\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[12:11]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">That is generally the clich\u00e9d impression when you come to a foreign culture. I would say here, in a male culture seen with the eyes of a woman or assessed with the ears of a woman. Okay, that could be more effective. You could leave a few things out, but they do seem important. At least for the locals there. Now it's a situation where I think you can say that you've gone through the hard school, the hard school of communication, and you've been able to learn transactional analysis practically with good data. What is that? The essential things you need to know when you get into a situation like this as a participant, in other words, if you want to survive. I think that this is most likely different whether you are a woman or a man. But what is the same for both is that you are tested. So that's something you have to be prepared for on the construction site.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_18\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"791.99\" data-end-seconds=\"831.51\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[13:11]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So I think people always test other people. But on the construction site, things are a bit tougher, the tests that are carried out there. That's the one thing you have to be prepared for and you have to pass. As the saying goes, you have to show an edge. And the other point is that you have to be curious about this culture, which is different. So showing edge doesn't mean hiding behind it, but it is both at the same time, both demarcation and an offer of relationship. Yes, that's how it is. That's kind of how it is when you pass this test,<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719259\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[13:52]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Showing your edge on the construction site<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_19\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"831.63\" data-end-seconds=\"877.61\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[13:51]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">you also get respect. Maybe just to give an example to make it clearer, as an architect you also have to make ceiling mirrors, so how are the lamps organised, which lamps are there and so on. At the very least, you check what the technician is doing. I had done all that on a building site and told him that we had to do it this way and that way, there's no other way. At the construction meeting on the building site, this building technician presented exactly this plan again and I only looked at it for three seconds and saw that he hadn't incorporated the changes that I had dictated into his pen into his plan, so to speak, and then I told him that we had discussed it differently, these lamps don't go in there, other lamps have to go in there and his comment was, shit, she's noticed.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_20\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"881.43\" data-end-seconds=\"919.79\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[14:41]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">In front of everyone, audible to everyone, that was also a proxy test, so to speak. It was in front of everyone, it was audible and I just thought, my God, how can you be so stupid. But well, I didn't say anything, I just said, yes, I've noticed, it won't be accepted, do it again. But from then on I had respect. That's such a hard edge. So that wasn't particularly harsh. If I hadn't said anything, I would have kept getting into trouble with him because he would have always tried to take me by surprise or not do things that were unpleasant for him or perhaps cost me money.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_21\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"920.25\" data-end-seconds=\"949.58\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[15:20]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Why didn't you just say that he had lost my trust? Well, in other contexts, such actions are the reason for conflicts of abuse of trust and I can no longer trust him. He said A and he does B and that seems to be... like the starting point for a good working relationship. I've experienced that several times. I've actually been tested by every company on the construction site. Exactly, you've got it right. So it's kind of showing an edge and offering a relationship.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719260\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[15:52]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Trust and respect in building culture<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_22\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"949.7\" data-end-seconds=\"986.18\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[15:49]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">And if you pass that, then you can work together. If not, then you have a hard time. But what explanation do you have for the fact that this has a completely different effect and develops differently than in other contexts, which are probably not unknown to you today as a counsellor, where a situation like this is still described 20 years later as the starting point for conflicts because he abused trust. You may not have trusted that he would do it that way the first time, but you just had to recognise it. In other situations, other professions and organisations, this is the end of a good working relationship.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_23\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"987.4\" data-end-seconds=\"1009.94\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[16:27]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Hey you who are listening to the podcast right now, we bring you a new episode every week in this podcast. Also for you to listen to and we need your support. Take your smartphone, leave a star rating and a comment on how you like the podcast and make others aware of this podcast here. Thank you very much and now the podcast continues.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_24\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1012.2\" data-end-seconds=\"1099.97\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[16:52]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Yes, that's right. I took it differently because I tried to put myself in the craftsmen's shoes. They have a completely different reality of life to us. And if I had come and said that they had betrayed my trust, then he would probably have said, what kind of sensitive bimbo is she or something like that. You don't use terms like that, which are also emotional, on the construction site. That's not masculine. The fact that I managed to do it successfully in the end was helped by the TA, the okay-okay attitude in the sense that I tried to put myself in the other person's shoes, in this case the craftsmen. I think that was the point. So I think that the issue of trust is also important from the other side, as it is in other contexts too, so where things are rough, it's usually the case that you can rely on each other and you have to know whether the other person has what it takes, whether they know their trade, whether they have a clue, and the only way to do that is to test them. And when in doubt, you're also prepared to let things fall apart again. So now, it's kind of difficult when, let's say, something is finished on the construction site, but it's made incorrectly and you then have to give the instruction to have it torn down. That's difficult, so it takes courage and at the same time it shows respect, you have to stand up for your side.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_25\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1100.57\" data-end-seconds=\"1165.99\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[18:20]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">And that's just this test, because in case of doubt, the craftsmen can also rely on the fact that I stand for good quality construction. And if they work for me as an architect and I do a good job, I deliver good quality, they also have an advantage because they have a good reputation as a company. So what did you gain from the TA? Did it help you to understand or overcome the situation? Sometimes you get through things without being able to name them. It started with the fact that I wasn't recognised a lot, that I got a lot of aggression, that I wasn't respected at first. I didn't know how to deal with that at all. Of course, I also thought it was down to me. I didn't have enough expertise. I was also young, a young architect with only a few years of professional experience. You initially relate it to yourself and through supervision in transactional analysis, I realised that it had to do with many other things that had happened.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_26\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1166.49\" data-end-seconds=\"1181.05\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[19:26]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">For example, the dynamic that arises in a group like this. I've already talked about this chasing dynamic, which was quite typical. Then there was this dynamic that, let's just say, the men also had to shine in front of each other.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_27\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1181.43\" data-end-seconds=\"1255.19\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[19:41]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So there's always this saying, I'll just put it this way, who has the longest? That was a typical game that took place. As a woman, you stand in front of it and think, oh God, of course I can't keep up here at first and I didn't really understand it either and I really understood through the supervision that this is a dynamic of its own in which I had no place and didn't want to. I learnt to assert myself differently. Then, of course, there was also the role conflict. I was in my mid to late 30s and the men I was dealing with were at least 15 to 20 years older than me. They also had a different image of women's roles. They simply couldn't imagine a qualified young woman sitting there talking to them about technical details on the construction site because their wives were only allowed to choose the colour of the carpet. And I simply realised all of this through the supervision sessions in transactional analysis and it helped me to find my place and also to find ways to assert myself. Then we both look at the situation with counsellor's eyes, so to speak, because despite all the explainability of the culture of conversation and the need for it to work together.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_28\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1255.57\" data-end-seconds=\"1278.69\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[20:55]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Maybe there's really something to be said for that too, it can be done in four hours and probably in less time. Conflicts and winner-loser communication. In this respect, you could be of the opinion that moderation or mediation skills from someone who doesn't have a direct stake in it, but who can lead it in a neutral and committed manner, wouldn't be the worst idea.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_29\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1279.23\" data-end-seconds=\"1329.99\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[21:19]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">And yet there are few things I can imagine or visualise more easily than someone actually moderating such a building lodge. In all your years as an architect, have you ever come across such a moderator? No, the moderator was the project developer or client representative, they weren't trained for it. You could tell that because it was more about finding the culprits than trying to understand. It's more about meeting deadlines. A construction site always means incredibly high pressure to meet deadlines. And if someone didn't manage to do that, putting them under pressure and blaming them also led to a lot of conflict. And I imagine that if someone was trained.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_30\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1330.39\" data-end-seconds=\"1364.59\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[22:10]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So to carry out moderations, even with this background knowledge, that this would definitely work in a shorter time. I'm convinced of that, yes. And I think there is experience from other areas. I discussed similarly large, complex software development projects with a colleague here, J\u00f6rg Schneider-Protmann. Hospitals are also familiar with such demanding, difficult discussions. This is also sometimes the case with works councils or in management, who have had good experiences with moderation. It's like a Bauh\u00fctten-Schuhfix,<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719261\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[22:50]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Moderation and mediation in the construction industry<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_31\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1364.81\" data-end-seconds=\"1374.69\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[22:44]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">There really is a lot of money involved, so it can't really be down to money. Perhaps a different approach to the question of what it would take.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_32\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1375.17\" data-end-seconds=\"1397.44\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[22:55]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">What would you have to be prepared for? If you actually had to act as an external moderator for the general contractor or the person who initiated the project in the first place, if you said yes too quickly, for example, I'll do it. He would also be tested, wouldn't he? So what would they have to bring to the table?<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_33\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1399.42\" data-end-seconds=\"1447.58\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[23:19]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">First rule on the construction site, never say yes straight away. No matter what you are asked to do, never say yes straight away. Always say, I'm not sleeping on it yet. Oh yes, so far too. Yes, that's really the case, because there are often interests behind why you have to do something very quickly. You might not realise that the second you sit at the table. And what a rat's tail that entails. That's why it's always good to say, I need a moment or I'll call you tomorrow. That's the first rule. Exactly. And someone who would do the moderation would first have to be appointed by the client, or I think that would have to be negotiated by the client or into the general contractor agreement.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_34\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1448.2\" data-end-seconds=\"1519.35\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[24:08]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So that he has this expertise from the outset, that he is on the same level as the project manager or client representative. That would be important because there is a lot of hierarchy on the construction site. You would have to place him right at the top of the hierarchy, so to speak, then I think he would have more respect. And then, I think, it would also be the case that he would be tested, yes. So he also has to have what we call field expertise. He would have to have field expertise. These tests are always designed in such a way that you have to stand your ground in a particularly difficult situation and once you've done that, you're Anneg. If you've asserted yourself, that's the point, to assert yourself. This also means that it is difficult for the moderator to back down, which is common practice in other situations. It's not up to me to decide. I also don't need to know what is right or wrong here on the site, but my job is to lead them to decisions in an efficient way. That would simply not be accepted. Is that what you mean? I don't think that would be accepted, no.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_35\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1519.77\" data-end-seconds=\"1569.73\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[25:19]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">My idea is that the moderator would probably have to work very closely with the project manager and that the project manager makes the decisions. So that would probably also explain why this is not common practice, because you would practically have an additional person who has to be familiar with the project, whether they have the sole task of organising the construction meeting efficiently. I'm currently thinking about how that could work. It would probably be to split the competences of the project manager and the moderator so that the competences are distributed. That might work. In other words, when it comes to content, the project manager would do that and, let's say, the process-related things, such as how a construction meeting is managed, would be done by the moderator.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_36\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1570.29\" data-end-seconds=\"1604.35\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[26:10]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Was that ever an issue for you? I mean, you went out there as an architect and said, I'm not going to do that any more because you were more interested in something else. Maybe it wasn't so bad as an architect. But that it would become a field of work for you because you know from experience what's important there. Yes, definitely. It's just very difficult to turn that into reality. Because, as you say, in principle I would have to generate my own professional field myself, because it's like other problems.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719262\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[26:49]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Developments in the architecture scene<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_37\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1604.59\" data-end-seconds=\"1639.93\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[26:44]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">And organisations are not automatically available on the construction site. That's still the case now, isn't it? Do you have the impression that something has developed in this respect in recent years? In other organisations, we are seeing more and more that difficult discussions are accompanied by moderation, that organisations are developing internal moderation teams, small task forces of almost two or three that can be requested. This is probably not yet the case in large organisations. No, it is generally said that architects are resistant to counselling.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_38\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1640.65\" data-end-seconds=\"1704.41\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[27:20]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">That's what they say about lawyers. I was just about to say that there are special professional groups, it's the same with teachers. So that's why I like it a bit. I do think that a rethink is taking place in large architectural firms that also work across different trades. So they have building services engineers and structural engineers and so on. In other words, a lot has developed in the area of communication, which is thankfully supported by the fact that they have their own moderation teams, for example, or that there are also many organisations that give their employees coaching or do things like that. So these offices are more open to it, in any case. And I have to say that I very much welcome that, because I think architectural firms can learn a lot from it and learn from it in order to realise their projects more effectively and also more cost-effectively, especially planning offices. So that's the point that really surprises me the most, because the costs.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_39\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1704.85\" data-end-seconds=\"1753.67\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[28:24]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">The casseroles, which are already well known outside of the normal schedule and you expect from the outset that all this will not fit and that a solution will be offered relatively cheaply with good experience in other areas, but hardly possible. At least in my perception, it is hardly ever realised. I think perhaps one or two listeners will be appalled that we don't know that there are definitely such developments in construction. In that case, please feel free to provide feedback. But I personally haven't come across it yet. I haven't heard anything about it either. That is also a question mark for me as to why this is actually the case. I have found an explanation for myself, which of course may not be all-encompassing or valid for everyone, certainly not. One explanation would be.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_40\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1754.11\" data-end-seconds=\"1803.85\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[29:14]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">Architecture, the way I learnt it, was one-person-centred. So there was always the architect, let's say, less the architects, let's say the architect with the 6B pen, as soon as he gets up and goes to bed, he's always on the go. So you're always an architect, so to speak, sketching in the evening with a glass of red wine and the 6B pen and so on. What is the 6B pencil? Is that the unit for the pencil? How hard is it? Yes, it's a pencil, it's very soft and you sketch rather roughly. These are the kind of images you have. But nevertheless, I grew up with these pictures, very self-centred actually, focused on the person and that's also the case with great architects. Norman Foster, although there is a huge machine behind it.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_41\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1804.19\" data-end-seconds=\"1846.64\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[30:04]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">The whole thing has also changed, the entire professional culture has changed. But it comes from this person-centredness and when we talk about organisations now, it is simply a different type of organisation, of work, and it is a different understanding of work. So we sometimes talk about the organisational script that shapes an organisation. You can imagine that if there is a dominant architect, they naturally shape an organisation. And everyone works towards her and tries to find out what she means. Can they allow themselves to be misunderstood? And the person is also, at least by proxy, at the discussion table in the building lodge?<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_42\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1847.22\" data-end-seconds=\"1885.02\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[30:47]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">So my boss, he was only in Berlin every fortnight, his office was in Munich, but he also came to the construction site, yes of course. That was always special, of course, when he said something about it. Yes, I can also imagine that this construction project does not have an organisational character, but remains a project and that for this short time, the role of a knowledgeable moderator is not established. As I said, my colleague J\u00f6rg Schneider-Protmann, who has accompanied software projects, also said that these are multi-year projects where a wide variety of professions come together.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_43\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1885.32\" data-end-seconds=\"1965.2\">\n<div>\n<div class=\"flex group focus:outline-none\" contenteditable=\"\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\">[31:25]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\">They have to remain in constant dialogue in order to make changes and adjustments. So they also have a \"Bauh\u00fctten\" meeting, if you like. And he was also tasked with simply providing support regardless of the conflict issue and bringing the person to the table because you know that conflicts will arise. So it's structured in a very similar way, but with other professional groups and a different object, a different product is being built. And that's where a figure like this emerged, who then also said that this is deal mediation, so to speak, mediation without conflict, but mediation based on a high probability of conflict. You could say that you can assume 100 per cent that there will be conflicts on the construction site. Therefore, I could imagine that if such a person is involved from the outset in these Geofix meetings, it would have a major impact. Let's leave it at that. I know from the BM at the Federal Mediation Association that they also have their own specialist group, Mediation in Construction. Perhaps when one or two people here have heard that, we can pick up on it again, but perhaps for the moment, let's stick with it. You have less to do with it today. What are you doing these days with your counselling qualification, so to speak? What contexts do you work in?<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_44\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"1965.82\" data-end-seconds=\"2023\">\n<div>\n<div class=\"flex group\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\" title=\"32:45.820 - 33:43.000\">[32:45]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\" contenteditable=\"true\"><span id=\"timestamp_44_0_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:45.820 - 32:46.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1965.82\" data-end-seconds=\"1966.26\" data-confidence=\"1\">I<\/span><span id=\"timestamp_44_0_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:46.260 - 32:47.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1966.26\" data-end-seconds=\"1967.04\" data-confidence=\"1\"> work<\/span><span id=\"timestamp_44_0_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:47.040 - 32:47.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1967.04\" data-end-seconds=\"1967.76\" data-confidence=\"1\"> much<\/span><span id=\"timestamp_44_0_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:47.760 - 32:48.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1967.76\" data-end-seconds=\"1968.9\" data-confidence=\"1\"> actually<\/span><span id=\"timestamp_44_0_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:48.900 - 32:49.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1968.9\" data-end-seconds=\"1969.2\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_44_0_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:49.200 - 32:49.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1969.2\" data-end-seconds=\"1969.84\" data-confidence=\"1\"> Company.<\/span><span id=\"timestamp_44_1_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:50.340 - 32:50.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1970.34\" data-end-seconds=\"1970.52\" data-confidence=\"1\"> So<\/span><span id=\"timestamp_44_1_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:50.520 - 32:50.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1970.52\" data-end-seconds=\"1970.74\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_1_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:50.740 - 32:51.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1970.74\" data-end-seconds=\"1971.16\" data-confidence=\"1\"> am<\/span><span id=\"timestamp_44_1_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:51.160 - 32:52.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1971.16\" data-end-seconds=\"1972.4\" data-confidence=\"1\"> Trainer<\/span><span id=\"timestamp_44_1_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:52.400 - 32:52.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1972.4\" data-end-seconds=\"1972.72\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_1_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:52.720 - 32:52.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1972.72\" data-end-seconds=\"1972.98\" data-confidence=\"1\"> go<\/span><span id=\"timestamp_44_1_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:52.980 - 32:53.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1972.98\" data-end-seconds=\"1973.32\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_44_1_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:53.320 - 32:53.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1973.32\" data-end-seconds=\"1973.94\" data-confidence=\"1\"> The company<\/span><span id=\"timestamp_44_1_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:53.940 - 32:54.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1973.94\" data-end-seconds=\"1974.24\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_1_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:54.240 - 32:54.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1974.24\" data-end-seconds=\"1974.74\" data-confidence=\"1\"> work<\/span><span id=\"timestamp_44_1_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:54.740 - 32:54.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1974.74\" data-end-seconds=\"1974.98\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_44_1_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:54.980 - 32:55.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1974.98\" data-end-seconds=\"1975.14\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_1_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:55.140 - 32:55.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1975.14\" data-end-seconds=\"1975.58\" data-confidence=\"1\"> People.<\/span><span id=\"timestamp_44_2_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:55.800 - 32:56.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1975.8\" data-end-seconds=\"1976.34\" data-confidence=\"1\"> Then<\/span><span id=\"timestamp_44_2_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:56.340 - 32:56.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1976.34\" data-end-seconds=\"1976.5\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_44_2_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:56.500 - 32:56.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1976.5\" data-end-seconds=\"1976.8\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_44_2_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:56.800 - 32:57.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1976.8\" data-end-seconds=\"1977.2\" data-confidence=\"1\"> Day<\/span><span id=\"timestamp_44_2_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:57.200 - 32:57.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1977.2\" data-end-seconds=\"1977.4\" data-confidence=\"1\"> or<\/span><span id=\"timestamp_44_2_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:57.400 - 32:57.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1977.4\" data-end-seconds=\"1977.6\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_44_2_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:57.600 - 32:57.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1977.6\" data-end-seconds=\"1977.86\" data-confidence=\"1\"> two<\/span><span id=\"timestamp_44_2_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:57.860 - 32:58.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1977.86\" data-end-seconds=\"1978.22\" data-confidence=\"1\"> Days<\/span><span id=\"timestamp_44_2_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:58.220 - 32:58.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1978.22\" data-end-seconds=\"1978.38\" data-confidence=\"1\"> to<\/span><span id=\"timestamp_44_2_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:58.380 - 32:58.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1978.38\" data-end-seconds=\"1978.9\" data-confidence=\"1\"> certain<\/span><span id=\"timestamp_44_2_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:58.900 - 32:59.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1978.9\" data-end-seconds=\"1979.26\" data-confidence=\"1\"> Topics.<\/span><span id=\"timestamp_44_3_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:59.420 - 32:59.700, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1979.42\" data-end-seconds=\"1979.7\" data-confidence=\"1\"> Naturally<\/span><span id=\"timestamp_44_3_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"32:59.700 - 33:00.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1979.7\" data-end-seconds=\"1980.08\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_44_3_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:00.080 - 33:00.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1980.08\" data-end-seconds=\"1980.86\" data-confidence=\"1\"> Conflict,<\/span><span id=\"timestamp_44_3_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:00.960 - 33:01.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1980.96\" data-end-seconds=\"1981.24\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_44_3_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:01.240 - 33:01.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1981.24\" data-end-seconds=\"1981.62\" data-confidence=\"1\"> much<\/span><span id=\"timestamp_44_3_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:01.620 - 33:01.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1981.62\" data-end-seconds=\"1981.88\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_44_3_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:01.880 - 33:02.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1981.88\" data-end-seconds=\"1982.94\" data-confidence=\"1\"> Communication<\/span><span id=\"timestamp_44_3_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:02.940 - 33:03.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1982.94\" data-end-seconds=\"1983.46\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_3_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:03.460 - 33:04.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1983.46\" data-end-seconds=\"1984.78\" data-confidence=\"1\"> solution-orientated.<\/span><span id=\"timestamp_44_4_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:04.960 - 33:05.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1984.96\" data-end-seconds=\"1985.3\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_44_4_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:05.300 - 33:05.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1985.3\" data-end-seconds=\"1985.48\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_44_4_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:05.480 - 33:05.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1985.48\" data-end-seconds=\"1985.72\" data-confidence=\"1\"> actually<\/span><span id=\"timestamp_44_4_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:05.720 - 33:06.000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1985.72\" data-end-seconds=\"1986\" data-confidence=\"1\"> my<\/span><span id=\"timestamp_44_4_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:06.000 - 33:07.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1986\" data-end-seconds=\"1987.42\" data-confidence=\"1\"> Mainstay.<\/span><span id=\"timestamp_44_4_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:07.420 - 33:07.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1987.42\" data-end-seconds=\"1987.68\" data-confidence=\"1\"> Then<\/span><span id=\"timestamp_44_4_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:07.680 - 33:07.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1987.68\" data-end-seconds=\"1987.92\" data-confidence=\"1\"> have<\/span><span id=\"timestamp_44_4_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:07.920 - 33:08.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1987.92\" data-end-seconds=\"1988.04\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_4_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:08.040 - 33:08.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1988.04\" data-end-seconds=\"1988.32\" data-confidence=\"1\"> here<\/span><span id=\"timestamp_44_4_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:08.320 - 33:08.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1988.32\" data-end-seconds=\"1988.84\" data-confidence=\"1\"> mine<\/span><span id=\"timestamp_44_4_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:08.840 - 33:09.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1988.84\" data-end-seconds=\"1989.72\" data-confidence=\"1\"> Practice<\/span><span id=\"timestamp_44_4_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:09.720 - 33:10.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1989.72\" data-end-seconds=\"1990.14\" data-confidence=\"1\"> Human<\/span><span id=\"timestamp_44_4_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:10.140 - 33:10.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1990.14\" data-end-seconds=\"1990.34\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_4_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:10.340 - 33:10.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1990.34\" data-end-seconds=\"1990.72\" data-confidence=\"1\"> Room,<\/span><span id=\"timestamp_44_5_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.080 - 33:11.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.08\" data-end-seconds=\"1991.2\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_44_5_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.200 - 33:11.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.2\" data-end-seconds=\"1991.4\" data-confidence=\"1\"> have<\/span><span id=\"timestamp_44_5_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.400 - 33:11.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.4\" data-end-seconds=\"1991.48\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_5_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.480 - 33:11.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.48\" data-end-seconds=\"1991.64\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_5_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.640 - 33:11.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.64\" data-end-seconds=\"1991.82\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_44_5_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.820 - 33:11.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.82\" data-end-seconds=\"1991.88\" data-confidence=\"1\"> a<\/span><span id=\"timestamp_44_5_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:11.880 - 33:12.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1991.88\" data-end-seconds=\"1992.06\" data-confidence=\"1\"> little<\/span><span id=\"timestamp_44_5_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:12.060 - 33:12.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1992.06\" data-end-seconds=\"1992.26\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_44_5_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:12.260 - 33:12.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1992.26\" data-end-seconds=\"1992.52\" data-confidence=\"1\"> me<\/span><span id=\"timestamp_44_5_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:12.520 - 33:13.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1992.52\" data-end-seconds=\"1993.68\" data-confidence=\"1\"> extended,<\/span><span id=\"timestamp_44_5_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:13.860 - 33:13.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1993.86\" data-end-seconds=\"1993.96\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_44_5_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:13.960 - 33:14.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1993.96\" data-end-seconds=\"1994.26\" data-confidence=\"1\"> this<\/span><span id=\"timestamp_44_5_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:14.260 - 33:14.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1994.26\" data-end-seconds=\"1994.72\" data-confidence=\"1\"> Term,<\/span><span id=\"timestamp_44_6_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:14.900 - 33:14.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1994.9\" data-end-seconds=\"1994.98\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_6_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:14.980 - 33:15.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1994.98\" data-end-seconds=\"1995.22\" data-confidence=\"1\"> am<\/span><span id=\"timestamp_44_6_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:15.220 - 33:15.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1995.22\" data-end-seconds=\"1995.98\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_44_6_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:15.980 - 33:16.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1995.98\" data-end-seconds=\"1996.24\" data-confidence=\"1\"> only<\/span><span id=\"timestamp_44_6_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:16.240 - 33:17.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1996.24\" data-end-seconds=\"1997.2\" data-confidence=\"1\"> teaching<\/span><span id=\"timestamp_44_6_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:17.200 - 33:18.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1997.2\" data-end-seconds=\"1998.52\" data-confidence=\"1\"> Transactional analyst,<\/span><span id=\"timestamp_44_6_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:18.640 - 33:18.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1998.64\" data-end-seconds=\"1998.8\" data-confidence=\"1\"> am<\/span><span id=\"timestamp_44_6_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:18.800 - 33:19.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1998.8\" data-end-seconds=\"1999.18\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_6_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:19.180 - 33:19.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1999.18\" data-end-seconds=\"1999.48\" data-confidence=\"1\"> natural<\/span><span id=\"timestamp_44_6_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:19.480 - 33:19.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"1999.48\" data-end-seconds=\"1999.88\" data-confidence=\"1\"> also,<\/span><span id=\"timestamp_44_7_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:20.000 - 33:20.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2000\" data-end-seconds=\"2000.12\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_44_7_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:20.120 - 33:20.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2000.12\" data-end-seconds=\"2000.26\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_7_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:20.260 - 33:20.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2000.26\" data-end-seconds=\"2000.46\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_7_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:20.460 - 33:21.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2000.46\" data-end-seconds=\"2001.12\" data-confidence=\"1\"> pass on,<\/span><span id=\"timestamp_44_7_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:21.200 - 33:21.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2001.2\" data-end-seconds=\"2001.28\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_7_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:21.280 - 33:21.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2001.28\" data-end-seconds=\"2001.62\" data-confidence=\"1\"> Teaching,<\/span><span id=\"timestamp_44_7_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:21.680 - 33:21.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2001.68\" data-end-seconds=\"2001.8\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_7_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:21,800 - 33:22,000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2001.8\" data-end-seconds=\"2002\" data-confidence=\"1\"> makes<\/span><span id=\"timestamp_44_7_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:22.000 - 33:22.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2002\" data-end-seconds=\"2002.12\" data-confidence=\"1\"> me<\/span><span id=\"timestamp_44_7_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:22.120 - 33:22.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2002.12\" data-end-seconds=\"2002.38\" data-confidence=\"1\"> large<\/span><span id=\"timestamp_44_7_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:22.380 - 33:22.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2002.38\" data-end-seconds=\"2002.82\" data-confidence=\"1\"> Joy,<\/span><span id=\"timestamp_44_8_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:23.000 - 33:23.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2003\" data-end-seconds=\"2003.16\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_44_8_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:23.160 - 33:23.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2003.16\" data-end-seconds=\"2003.34\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_8_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:23.340 - 33:23.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2003.34\" data-end-seconds=\"2003.48\" data-confidence=\"1\"> have<\/span><span id=\"timestamp_44_8_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:23.480 - 33:23.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2003.48\" data-end-seconds=\"2003.74\" data-confidence=\"1\"> simple<\/span><span id=\"timestamp_44_8_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:23.740 - 33:24.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2003.74\" data-end-seconds=\"2004.02\" data-confidence=\"1\"> this<\/span><span id=\"timestamp_44_8_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:24.020 - 33:24.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2004.02\" data-end-seconds=\"2004.42\" data-confidence=\"1\"> Term<\/span><span id=\"timestamp_44_8_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:24.420 - 33:24.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2004.42\" data-end-seconds=\"2004.76\" data-confidence=\"1\"> Human<\/span><span id=\"timestamp_44_8_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:24.760 - 33:24.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2004.76\" data-end-seconds=\"2004.94\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_8_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:24.940 - 33:25.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2004.94\" data-end-seconds=\"2005.32\" data-confidence=\"1\"> Room<\/span><span id=\"timestamp_44_8_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:25.320 - 33:25.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2005.32\" data-end-seconds=\"2005.94\" data-confidence=\"1\"> taken,<\/span><span id=\"timestamp_44_9_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:26.260 - 33:26.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2006.26\" data-end-seconds=\"2006.42\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_44_9_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:26.420 - 33:26.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2006.42\" data-end-seconds=\"2006.82\" data-confidence=\"1\"> because<\/span><span id=\"timestamp_44_9_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:26.820 - 33:27.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2006.82\" data-end-seconds=\"2007.14\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_9_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:27.140 - 33:27.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2007.14\" data-end-seconds=\"2007.48\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_9_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:27.480 - 33:27.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2007.48\" data-end-seconds=\"2007.88\" data-confidence=\"1\"> People<\/span><span id=\"timestamp_44_9_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:27.880 - 33:28.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2007.88\" data-end-seconds=\"2008.22\" data-confidence=\"1\"> even<\/span><span id=\"timestamp_44_9_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:28.220 - 33:28.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2008.22\" data-end-seconds=\"2008.5\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_44_9_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:28.500 - 33:28.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2008.5\" data-end-seconds=\"2008.76\" data-confidence=\"1\"> only<\/span><span id=\"timestamp_44_9_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:28.760 - 33:29.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2008.76\" data-end-seconds=\"2009.1\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_44_9_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:29.100 - 33:29.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2009.1\" data-end-seconds=\"2009.4\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_44_9_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:29.400 - 33:30.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2009.4\" data-end-seconds=\"2010.06\" data-confidence=\"1\"> consider<\/span><span id=\"timestamp_44_9_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:30.060 - 33:30.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2010.06\" data-end-seconds=\"2010.36\" data-confidence=\"1\"> as<\/span><span id=\"timestamp_44_9_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:30.360 - 33:30.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2010.36\" data-end-seconds=\"2010.98\" data-confidence=\"1\"> Individual,<\/span><span id=\"timestamp_44_9_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:31.080 - 33:31.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2011.08\" data-end-seconds=\"2011.24\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_44_9_14\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:31.240 - 33:31.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2011.24\" data-end-seconds=\"2011.52\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_44_9_15\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:31.520 - 33:31.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2011.52\" data-end-seconds=\"2011.82\" data-confidence=\"1\"> his<\/span><span id=\"timestamp_44_9_16\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:31.820 - 33:32.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2011.82\" data-end-seconds=\"2012.1\" data-confidence=\"1\"> Room,<\/span><span id=\"timestamp_44_10_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:32.220 - 33:32.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2012.22\" data-end-seconds=\"2012.3\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_44_10_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:32.300 - 33:32.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2012.3\" data-end-seconds=\"2012.56\" data-confidence=\"1\"> his<\/span><span id=\"timestamp_44_10_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:32.560 - 33:33.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2012.56\" data-end-seconds=\"2013.16\" data-confidence=\"1\"> Organisation,<\/span><span id=\"timestamp_44_10_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:33.160 - 33:33.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2013.16\" data-end-seconds=\"2013.64\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_44_10_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:33.640 - 33:33.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2013.64\" data-end-seconds=\"2013.82\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_10_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:33.820 - 33:34.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2013.82\" data-end-seconds=\"2014.3\" data-confidence=\"1\"> systemic<\/span><span id=\"timestamp_44_10_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:34.300 - 33:34.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2014.3\" data-end-seconds=\"2014.9\" data-confidence=\"1\"> Point of view<\/span><span id=\"timestamp_44_10_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:34.900 - 33:35.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2014.9\" data-end-seconds=\"2015.5\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_44_10_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:35.500 - 33:36.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2015.5\" data-end-seconds=\"2016.28\" data-confidence=\"1\"> added<\/span><span id=\"timestamp_44_10_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:36.280 - 33:36.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2016.28\" data-end-seconds=\"2016.66\" data-confidence=\"1\"> have,<\/span><span id=\"timestamp_44_11_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:36.660 - 33:36.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2016.66\" data-end-seconds=\"2016.94\" data-confidence=\"1\"> because<\/span><span id=\"timestamp_44_11_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:36.940 - 33:37.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2016.94\" data-end-seconds=\"2017.18\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_44_11_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:37.180 - 33:37.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2017.18\" data-end-seconds=\"2017.4\" data-confidence=\"1\"> find,<\/span><span id=\"timestamp_44_11_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:37.480 - 33:37.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2017.48\" data-end-seconds=\"2017.58\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_44_11_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:37.580 - 33:37.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2017.58\" data-end-seconds=\"2017.72\" data-confidence=\"1\"> it<\/span><span id=\"timestamp_44_11_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:37.720 - 33:37.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2017.72\" data-end-seconds=\"2017.92\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_44_11_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:37.920 - 33:38.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2017.92\" data-end-seconds=\"2018.14\" data-confidence=\"1\"> very<\/span><span id=\"timestamp_44_11_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:38.140 - 33:38.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2018.14\" data-end-seconds=\"2018.68\" data-confidence=\"1\"> large<\/span><span id=\"timestamp_44_11_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:38.680 - 33:39.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2018.68\" data-end-seconds=\"2019.4\" data-confidence=\"1\"> Influence<\/span><span id=\"timestamp_44_11_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:39.400 - 33:39.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2019.4\" data-end-seconds=\"2019.68\" data-confidence=\"1\"> has<\/span><span id=\"timestamp_44_11_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:39.680 - 33:40.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2019.68\" data-end-seconds=\"2020.28\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_44_11_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:40.280 - 33:40.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2020.28\" data-end-seconds=\"2020.42\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_44_11_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:40.420 - 33:40.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2020.42\" data-end-seconds=\"2020.58\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_44_11_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:40.580 - 33:40.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2020.58\" data-end-seconds=\"2020.84\" data-confidence=\"1\"> People<\/span><span id=\"timestamp_44_12_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:40.840 - 33:41.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2020.84\" data-end-seconds=\"2021.12\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_44_12_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:41.120 - 33:41.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2021.12\" data-end-seconds=\"2021.38\" data-confidence=\"1\"> only<\/span><span id=\"timestamp_44_12_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:41.380 - 33:41.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2021.38\" data-end-seconds=\"2021.84\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_44_12_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:41.840 - 33:42.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2021.84\" data-end-seconds=\"2022.08\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_44_12_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:42.080 - 33:42.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2022.08\" data-end-seconds=\"2022.66\" data-confidence=\"1\"> view<\/span><span id=\"timestamp_44_12_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:42.660 - 33:43.000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2022.66\" data-end-seconds=\"2023\" data-confidence=\"1\"> can,<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div class=\"px-&#091;11px&#093; pt-4\" data-testid=\"transcript-chapter\">\n<div id=\"chapter_6719263\" class=\"scroll-mt-20 mb-4\">\n<div class=\"inline-block w-full\">\n<div class=\"pr-2 opacity-70 hover:opacity-100 float-left\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4 tabular-nums\">\n<div title=\"Edit\"><\/div>\n<div class=\"inline\" title=\"Edit\"><strong>[33:46]<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"font-bold whitespace-break-spaces text-gray-900 inline\">\n<div class=\"inline group cursor-pointer whitespace-pre-wrap hover:underline decoration-dotted underline-offset-4\">\n<div class=\"inline\" title=\"Edit\"><strong>Conclusion and outlook for the future<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"paragraph_45\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"2023.16\" data-end-seconds=\"2034.9\">\n<div>\n<div class=\"flex group\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\" title=\"33:43.160 - 33:54.900\">[33:43]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\" contenteditable=\"true\"><span id=\"timestamp_45_0_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:43.160 - 33:43.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2023.16\" data-end-seconds=\"2023.6\" data-confidence=\"1\">so<\/span><span id=\"timestamp_45_0_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:43.600 - 33:44.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2023.6\" data-end-seconds=\"2024.04\" data-confidence=\"1\"> as<\/span><span id=\"timestamp_45_0_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:44.040 - 33:44.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2024.04\" data-end-seconds=\"2024.72\" data-confidence=\"1\"> individual<\/span><span id=\"timestamp_45_0_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:44.720 - 33:45.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2024.72\" data-end-seconds=\"2025.12\" data-confidence=\"1\"> Person,<\/span><span id=\"timestamp_45_0_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:45.300 - 33:45.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2025.3\" data-end-seconds=\"2025.48\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_45_0_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:45.480 - 33:45.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2025.48\" data-end-seconds=\"2025.68\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_45_0_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:45.680 - 33:45.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2025.68\" data-end-seconds=\"2025.94\" data-confidence=\"1\"> other<\/span><span id=\"timestamp_45_0_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:45.940 - 33:46.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2025.94\" data-end-seconds=\"2026.2\" data-confidence=\"1\"> plays<\/span><span id=\"timestamp_45_0_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:46.200 - 33:46.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2026.2\" data-end-seconds=\"2026.4\" data-confidence=\"1\"> always<\/span><span id=\"timestamp_45_0_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:46.400 - 33:46.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2026.4\" data-end-seconds=\"2026.58\" data-confidence=\"1\"> still<\/span><span id=\"timestamp_45_0_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:46.580 - 33:46.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2026.58\" data-end-seconds=\"2026.8\" data-confidence=\"1\"> so that<\/span><span id=\"timestamp_45_0_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:46.800 - 33:47.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2026.8\" data-end-seconds=\"2027.14\" data-confidence=\"1\"> pure.<\/span><span id=\"timestamp_45_1_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:47.340 - 33:47.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2027.34\" data-end-seconds=\"2027.4\" data-confidence=\"1\"> And<\/span><span id=\"timestamp_45_1_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:47.400 - 33:47.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2027.4\" data-end-seconds=\"2027.62\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_45_1_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:47.620 - 33:47.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2027.62\" data-end-seconds=\"2027.84\" data-confidence=\"1\"> make<\/span><span id=\"timestamp_45_1_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:47.840 - 33:47.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2027.84\" data-end-seconds=\"2027.96\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_45_1_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:47.960 - 33:48.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2027.96\" data-end-seconds=\"2028.1\" data-confidence=\"1\"> then<\/span><span id=\"timestamp_45_1_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:48.100 - 33:48.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2028.1\" data-end-seconds=\"2028.62\" data-confidence=\"1\"> Coaching sessions,<\/span><span id=\"timestamp_45_1_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:48.700 - 33:49.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2028.7\" data-end-seconds=\"2029.1\" data-confidence=\"1\"> Consultations<\/span><span id=\"timestamp_45_1_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:49.100 - 33:49.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2029.1\" data-end-seconds=\"2029.36\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_45_1_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:49.360 - 33:49.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2029.36\" data-end-seconds=\"2029.48\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_45_1_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:49.480 - 33:49.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2029.48\" data-end-seconds=\"2029.64\" data-confidence=\"1\"> continue.<\/span><span id=\"timestamp_45_2_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:49.760 - 33:49.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2029.76\" data-end-seconds=\"2029.98\" data-confidence=\"1\"> So<\/span><span id=\"timestamp_45_2_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:49.980 - 33:50.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2029.98\" data-end-seconds=\"2030.14\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_45_2_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:50.140 - 33:50.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2030.14\" data-end-seconds=\"2030.3\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_45_2_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:50.300 - 33:50.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2030.3\" data-end-seconds=\"2030.44\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_45_2_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:50.440 - 33:50.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2030.44\" data-end-seconds=\"2030.58\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_45_2_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:50.580 - 33:51.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2030.58\" data-end-seconds=\"2031.72\" data-confidence=\"1\"> Architectural root<\/span><span id=\"timestamp_45_2_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:51.720 - 33:52.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2031.72\" data-end-seconds=\"2032.26\" data-confidence=\"1\"> clearly,<\/span><span id=\"timestamp_45_2_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:52.480 - 33:52.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2032.48\" data-end-seconds=\"2032.96\" data-confidence=\"1\"> Rooms<\/span><span id=\"timestamp_45_2_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:52.960 - 33:53.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2032.96\" data-end-seconds=\"2033.48\" data-confidence=\"1\"> design,<\/span><span id=\"timestamp_45_3_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:53.660 - 33:53.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2033.66\" data-end-seconds=\"2033.82\" data-confidence=\"1\"> Rooms<\/span><span id=\"timestamp_45_3_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:53.820 - 33:54.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2033.82\" data-end-seconds=\"2034.02\" data-confidence=\"1\"> to the<\/span><span id=\"timestamp_45_3_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:54.020 - 33:54.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2034.02\" data-end-seconds=\"2034.42\" data-confidence=\"1\"> Disposition<\/span><span id=\"timestamp_45_3_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:54.420 - 33:54.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2034.42\" data-end-seconds=\"2034.9\" data-confidence=\"1\"> place.<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_46\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"2035.46\" data-end-seconds=\"2108.03\">\n<div>\n<div class=\"flex group\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\" title=\"33:55.460 - 35:08.030\">[33:55]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\" contenteditable=\"true\"><span id=\"timestamp_46_0_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:55.460 - 33:55.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2035.46\" data-end-seconds=\"2035.9\" data-confidence=\"1\">Rooms<\/span><span id=\"timestamp_46_0_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:55.900 - 33:56.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2035.9\" data-end-seconds=\"2036.1\" data-confidence=\"1\"> to the<\/span><span id=\"timestamp_46_0_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:56.100 - 33:56.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2036.1\" data-end-seconds=\"2036.56\" data-confidence=\"1\"> Disposition<\/span><span id=\"timestamp_46_0_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:56.560 - 33:56.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2036.56\" data-end-seconds=\"2036.94\" data-confidence=\"1\"> place,<\/span><span id=\"timestamp_46_0_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.040 - 33:57.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.04\" data-end-seconds=\"2037.22\" data-confidence=\"1\"> exactly.<\/span><span id=\"timestamp_46_0_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.360 - 33:57.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.36\" data-end-seconds=\"2037.4\" data-confidence=\"1\"> And<\/span><span id=\"timestamp_46_0_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.400 - 33:57.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.4\" data-end-seconds=\"2037.5\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_46_0_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.500 - 33:57.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.5\" data-end-seconds=\"2037.6\" data-confidence=\"1\"> have<\/span><span id=\"timestamp_46_0_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.600 - 33:57.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.6\" data-end-seconds=\"2037.74\" data-confidence=\"1\"> me<\/span><span id=\"timestamp_46_0_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:57.740 - 33:58.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2037.74\" data-end-seconds=\"2038.08\" data-confidence=\"1\"> thought,<\/span><span id=\"timestamp_46_1_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:58.220 - 33:58.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2038.22\" data-end-seconds=\"2038.58\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_1_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:58.580 - 33:59.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2038.58\" data-end-seconds=\"2039.1\" data-confidence=\"1\"> refers to<\/span><span id=\"timestamp_46_1_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.100 - 33:59.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.1\" data-end-seconds=\"2039.22\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_1_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.220 - 33:59.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.22\" data-end-seconds=\"2039.34\" data-confidence=\"1\"> Yes<\/span><span id=\"timestamp_46_1_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.340 - 33:59.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.34\" data-end-seconds=\"2039.5\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_46_1_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.500 - 33:59.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.5\" data-end-seconds=\"2039.64\" data-confidence=\"1\"> only<\/span><span id=\"timestamp_46_1_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.640 - 33:59.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.64\" data-end-seconds=\"2039.78\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_46_1_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.780 - 33:59.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.78\" data-end-seconds=\"2039.92\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_1_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"33:59.920 - 34:00.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2039.92\" data-end-seconds=\"2040.44\" data-confidence=\"1\"> outside<\/span><span id=\"timestamp_46_1_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:00.440 - 34:00.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2040.44\" data-end-seconds=\"2040.78\" data-confidence=\"1\"> Rooms,<\/span><span id=\"timestamp_46_1_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:00.880 - 34:01.000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2040.88\" data-end-seconds=\"2041\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_46_1_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:01.000 - 34:01.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2041\" data-end-seconds=\"2041.22\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_1_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:01.220 - 34:01.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2041.22\" data-end-seconds=\"2041.5\" data-confidence=\"1\"> refers to<\/span><span id=\"timestamp_46_1_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:01.500 - 34:01.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2041.5\" data-end-seconds=\"2041.64\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_2_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:01.640 - 34:01.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2041.64\" data-end-seconds=\"2041.82\" data-confidence=\"1\"> even<\/span><span id=\"timestamp_46_2_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:01.820 - 34:02.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2041.82\" data-end-seconds=\"2042.02\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_46_2_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:02.020 - 34:02.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2042.02\" data-end-seconds=\"2042.22\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_46_2_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:02.220 - 34:03.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2042.22\" data-end-seconds=\"2043.22\" data-confidence=\"1\"> Interiors.<\/span><span id=\"timestamp_46_3_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:03.220 - 34:03.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2043.22\" data-end-seconds=\"2043.96\" data-confidence=\"1\"> Simple<\/span><span id=\"timestamp_46_3_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:03.960 - 34:04.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2043.96\" data-end-seconds=\"2044.56\" data-confidence=\"1\"> Place<\/span><span id=\"timestamp_46_3_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:04.560 - 34:04.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2044.56\" data-end-seconds=\"2044.98\" data-confidence=\"1\"> give,<\/span><span id=\"timestamp_46_3_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:05.240 - 34:05.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2045.24\" data-end-seconds=\"2045.54\" data-confidence=\"1\"> Place<\/span><span id=\"timestamp_46_3_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:05.540 - 34:06.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2045.54\" data-end-seconds=\"2046.34\" data-confidence=\"1\"> to the<\/span><span id=\"timestamp_46_3_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:06.340 - 34:06.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2046.34\" data-end-seconds=\"2046.82\" data-confidence=\"1\"> Disposition<\/span><span id=\"timestamp_46_3_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:06.820 - 34:07.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2046.82\" data-end-seconds=\"2047.44\" data-confidence=\"1\"> place<\/span><span id=\"timestamp_46_3_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:07.440 - 34:08.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2047.44\" data-end-seconds=\"2048.08\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_3_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:08.080 - 34:09.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2048.08\" data-end-seconds=\"2049.64\" data-confidence=\"1\"> Possibilities<\/span><span id=\"timestamp_46_3_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:09.640 - 34:10.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2049.64\" data-end-seconds=\"2050.62\" data-confidence=\"1\"> pray.<\/span><span id=\"timestamp_46_4_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:10.860 - 34:11.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2050.86\" data-end-seconds=\"2051.32\" data-confidence=\"1\"> Claudia,<\/span><span id=\"timestamp_46_4_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:11.720 - 34:11.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2051.72\" data-end-seconds=\"2051.86\" data-confidence=\"1\"> many<\/span><span id=\"timestamp_46_4_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:11.860 - 34:12.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2051.86\" data-end-seconds=\"2052.16\" data-confidence=\"1\"> Thanks to<\/span><span id=\"timestamp_46_4_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:12.160 - 34:12.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2052.16\" data-end-seconds=\"2052.46\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_46_4_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:12.460 - 34:12.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2052.46\" data-end-seconds=\"2052.68\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_4_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:12.680 - 34:13.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2052.68\" data-end-seconds=\"2053.22\" data-confidence=\"1\"> Conversation,<\/span><span id=\"timestamp_46_4_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:13.300 - 34:13.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2053.3\" data-end-seconds=\"2053.36\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_46_4_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:13.360 - 34:13.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2053.36\" data-end-seconds=\"2053.5\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_4_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:13.500 - 34:14.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2053.5\" data-end-seconds=\"2054.14\" data-confidence=\"1\"> Insights<\/span><span id=\"timestamp_46_4_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:14.140 - 34:14.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2054.14\" data-end-seconds=\"2054.32\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_4_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:14.320 - 34:14.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2054.32\" data-end-seconds=\"2054.92\" data-confidence=\"1\"> Insights<\/span><span id=\"timestamp_46_4_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:14.920 - 34:15.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2054.92\" data-end-seconds=\"2055.16\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_46_4_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:15.160 - 34:15.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2055.16\" data-end-seconds=\"2055.54\" data-confidence=\"1\"> one,<\/span><span id=\"timestamp_46_5_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:15.660 - 34:16.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2055.66\" data-end-seconds=\"2056.2\" data-confidence=\"1\"> find<\/span><span id=\"timestamp_46_5_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:16.200 - 34:16.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2056.2\" data-end-seconds=\"2056.4\" data-confidence=\"1\"> me,<\/span><span id=\"timestamp_46_5_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:16.460 - 34:16.700, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2056.46\" data-end-seconds=\"2056.7\" data-confidence=\"1\"> whole<\/span><span id=\"timestamp_46_5_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:16.700 - 34:17.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2056.7\" data-end-seconds=\"2057.98\" data-confidence=\"1\"> specific,<\/span><span id=\"timestamp_46_5_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:18.220 - 34:18.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2058.22\" data-end-seconds=\"2058.66\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_46_5_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:18.660 - 34:19.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2058.66\" data-end-seconds=\"2059.1\" data-confidence=\"1\"> whole<\/span><span id=\"timestamp_46_5_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:19.100 - 34:19.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2059.1\" data-end-seconds=\"2059.68\" data-confidence=\"1\"> human<\/span><span id=\"timestamp_46_5_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:19.680 - 34:20.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2059.68\" data-end-seconds=\"2060.44\" data-confidence=\"1\"> Conversation situation,<\/span><span id=\"timestamp_46_6_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:20.440 - 34:20.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2060.44\" data-end-seconds=\"2060.92\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_6_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:20.920 - 34:21.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2060.92\" data-end-seconds=\"2061.18\" data-confidence=\"1\"> their<\/span><span id=\"timestamp_46_6_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:21.180 - 34:21.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2061.18\" data-end-seconds=\"2061.98\" data-confidence=\"1\"> The challenges<\/span><span id=\"timestamp_46_6_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:21.980 - 34:22.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2061.98\" data-end-seconds=\"2062.5\" data-confidence=\"1\"> ready<\/span><span id=\"timestamp_46_6_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:22.500 - 34:22.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2062.5\" data-end-seconds=\"2062.76\" data-confidence=\"1\"> holds.<\/span><span id=\"timestamp_46_7_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:22.760 - 34:23.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2062.76\" data-end-seconds=\"2063.38\" data-confidence=\"1\"> And<\/span><span id=\"timestamp_46_7_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:23.380 - 34:23.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2063.38\" data-end-seconds=\"2063.88\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_7_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:23.880 - 34:24.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2063.88\" data-end-seconds=\"2064.02\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_7_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:24.020 - 34:24.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2064.02\" data-end-seconds=\"2064.18\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_46_7_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:24.180 - 34:24.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2064.18\" data-end-seconds=\"2064.52\" data-confidence=\"1\"> clear<\/span><span id=\"timestamp_46_7_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:24.520 - 34:24.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2064.52\" data-end-seconds=\"2064.9\" data-confidence=\"1\"> become,<\/span><span id=\"timestamp_46_7_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:25.120 - 34:25.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2065.12\" data-end-seconds=\"2065.24\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_7_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:25.240 - 34:25.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2065.24\" data-end-seconds=\"2065.82\" data-confidence=\"1\"> their<\/span><span id=\"timestamp_46_7_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:25.820 - 34:26.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2065.82\" data-end-seconds=\"2066.32\" data-confidence=\"1\"> Joy<\/span><span id=\"timestamp_46_7_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:26.320 - 34:26.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2066.32\" data-end-seconds=\"2066.86\" data-confidence=\"1\"> insists<\/span><span id=\"timestamp_46_7_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:26.860 - 34:27.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2066.86\" data-end-seconds=\"2067.04\" data-confidence=\"1\"> hold.<\/span><span id=\"timestamp_46_8_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:27.120 - 34:27.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2067.12\" data-end-seconds=\"2067.2\" data-confidence=\"1\"> So<\/span><span id=\"timestamp_46_8_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:27.200 - 34:27.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2067.2\" data-end-seconds=\"2067.32\" data-confidence=\"1\"> it<\/span><span id=\"timestamp_46_8_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:27.320 - 34:27.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2067.32\" data-end-seconds=\"2067.52\" data-confidence=\"1\"> makes<\/span><span id=\"timestamp_46_8_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:27.520 - 34:27.700, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2067.52\" data-end-seconds=\"2067.7\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_46_8_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:27.700 - 34:28.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2067.7\" data-end-seconds=\"2068.06\" data-confidence=\"1\"> Fun,<\/span><span id=\"timestamp_46_8_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:28.240 - 34:28.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2068.24\" data-end-seconds=\"2068.36\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_8_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:28.360 - 34:28.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2068.36\" data-end-seconds=\"2068.6\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_46_8_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:28.600 - 34:28.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2068.6\" data-end-seconds=\"2068.96\" data-confidence=\"1\"> only<\/span><span id=\"timestamp_46_8_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:28.960 - 34:29.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2068.96\" data-end-seconds=\"2069.38\" data-confidence=\"1\"> a<\/span><span id=\"timestamp_46_8_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:29.380 - 34:30.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2069.38\" data-end-seconds=\"2070.38\" data-confidence=\"1\"> Shark tank,<\/span><span id=\"timestamp_46_8_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:30.500 - 34:30.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2070.5\" data-end-seconds=\"2070.64\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_46_8_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:30.640 - 34:30.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2070.64\" data-end-seconds=\"2070.86\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_8_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:30.860 - 34:31.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2070.86\" data-end-seconds=\"2071.08\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_8_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:31.080 - 34:31.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2071.08\" data-end-seconds=\"2071.46\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_46_9_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:31.460 - 34:31.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2071.46\" data-end-seconds=\"2071.9\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_46_9_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:31.900 - 34:32.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2071.9\" data-end-seconds=\"2072.16\" data-confidence=\"1\"> much<\/span><span id=\"timestamp_46_9_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:32.160 - 34:32.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2072.16\" data-end-seconds=\"2072.56\" data-confidence=\"1\"> Joy<\/span><span id=\"timestamp_46_9_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:32.560 - 34:32.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2072.56\" data-end-seconds=\"2072.74\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_9_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:32.740 - 34:32.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2072.74\" data-end-seconds=\"2072.9\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_46_9_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:32.900 - 34:33.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2072.9\" data-end-seconds=\"2073.06\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_46_9_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:33.060 - 34:33.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2073.06\" data-end-seconds=\"2073.5\" data-confidence=\"1\"> much<\/span><span id=\"timestamp_46_9_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:33.500 - 34:34.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2073.5\" data-end-seconds=\"2074.02\" data-confidence=\"1\"> good<\/span><span id=\"timestamp_46_9_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:34.020 - 34:34.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2074.02\" data-end-seconds=\"2074.46\" data-confidence=\"1\"> Feedback,<\/span><span id=\"timestamp_46_9_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:34.500 - 34:34.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2074.5\" data-end-seconds=\"2074.66\" data-confidence=\"1\"> when<\/span><span id=\"timestamp_46_9_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:34.660 - 34:35.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2074.66\" data-end-seconds=\"2075.06\" data-confidence=\"1\"> it<\/span><span id=\"timestamp_46_9_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:35.060 - 34:35.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2075.06\" data-end-seconds=\"2075.52\" data-confidence=\"1\"> succeeds.<\/span><span id=\"timestamp_46_10_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:35.880 - 34:36.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2075.88\" data-end-seconds=\"2076.22\" data-confidence=\"1\"> Yes,<\/span><span id=\"timestamp_46_10_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:36.440 - 34:36.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2076.44\" data-end-seconds=\"2076.92\" data-confidence=\"1\"> natural<\/span><span id=\"timestamp_46_10_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:36.920 - 34:37.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2076.92\" data-end-seconds=\"2077.28\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_10_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:37.280 - 34:37.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2077.28\" data-end-seconds=\"2077.46\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_10_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:37.460 - 34:37.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2077.46\" data-end-seconds=\"2077.74\" data-confidence=\"1\"> like this.<\/span><span id=\"timestamp_46_10_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:37.940 - 34:38.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2077.94\" data-end-seconds=\"2078.06\" data-confidence=\"1\"> Man<\/span><span id=\"timestamp_46_10_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.060 - 34:38.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.06\" data-end-seconds=\"2078.24\" data-confidence=\"1\"> must<\/span><span id=\"timestamp_46_10_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.240 - 34:38.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.24\" data-end-seconds=\"2078.36\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_10_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.360 - 34:38.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.36\" data-end-seconds=\"2078.46\" data-confidence=\"1\"> a<\/span><span id=\"timestamp_46_10_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.460 - 34:38.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.46\" data-end-seconds=\"2078.6\" data-confidence=\"1\"> little<\/span><span id=\"timestamp_46_10_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.600 - 34:38.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.6\" data-end-seconds=\"2078.8\" data-confidence=\"1\"> on it<\/span><span id=\"timestamp_46_10_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:38.800 - 34:39.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2078.8\" data-end-seconds=\"2079.34\" data-confidence=\"1\"> get involved,<\/span><span id=\"timestamp_46_11_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:39.480 - 34:39.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2079.48\" data-end-seconds=\"2079.6\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_11_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:39.600 - 34:39.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2079.6\" data-end-seconds=\"2079.92\" data-confidence=\"1\"> right,<\/span><span id=\"timestamp_46_11_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:40.040 - 34:40.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2080.04\" data-end-seconds=\"2080.18\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_46_11_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:40.180 - 34:40.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2080.18\" data-end-seconds=\"2080.36\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_11_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:40.360 - 34:40.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2080.36\" data-end-seconds=\"2080.6\" data-confidence=\"1\"> makes<\/span><span id=\"timestamp_46_11_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:40.600 - 34:41.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2080.6\" data-end-seconds=\"2081.2\" data-confidence=\"1\"> Fun,<\/span><span id=\"timestamp_46_11_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:41.520 - 34:41.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2081.52\" data-end-seconds=\"2081.68\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_11_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:41.680 - 34:41.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2081.68\" data-end-seconds=\"2081.94\" data-confidence=\"1\"> makes<\/span><span id=\"timestamp_46_11_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:41.940 - 34:42.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2081.94\" data-end-seconds=\"2082.48\" data-confidence=\"1\"> Joy.<\/span><span id=\"timestamp_46_12_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:42.960 - 34:43.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2082.96\" data-end-seconds=\"2083.04\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_46_12_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:43.040 - 34:43.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2083.04\" data-end-seconds=\"2083.2\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_12_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:43.200 - 34:43.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2083.2\" data-end-seconds=\"2083.54\" data-confidence=\"1\"> natural<\/span><span id=\"timestamp_46_12_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:43.540 - 34:44.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2083.54\" data-end-seconds=\"2084.06\" data-confidence=\"1\"> especially<\/span><span id=\"timestamp_46_12_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:44.060 - 34:44.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2084.06\" data-end-seconds=\"2084.24\" data-confidence=\"1\"> as<\/span><span id=\"timestamp_46_12_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:44.240 - 34:44.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2084.24\" data-end-seconds=\"2084.82\" data-confidence=\"1\"> Architect,<\/span><span id=\"timestamp_46_12_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:44.820 - 34:44.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2084.82\" data-end-seconds=\"2084.96\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_46_12_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:44.960 - 34:45.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2084.96\" data-end-seconds=\"2085.28\" data-confidence=\"1\"> this<\/span><span id=\"timestamp_46_12_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:45.280 - 34:45.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2085.28\" data-end-seconds=\"2085.84\" data-confidence=\"1\"> Feeling,<\/span><span id=\"timestamp_46_13_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:46.160 - 34:46.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2086.16\" data-end-seconds=\"2086.2\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_46_13_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:46.200 - 34:46.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2086.2\" data-end-seconds=\"2086.4\" data-confidence=\"1\"> that,<\/span><span id=\"timestamp_46_13_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:46.460 - 34:46.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2086.46\" data-end-seconds=\"2086.6\" data-confidence=\"1\"> what<\/span><span id=\"timestamp_46_13_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:46.600 - 34:46.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2086.6\" data-end-seconds=\"2086.78\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_46_13_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:46.780 - 34:47.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2086.78\" data-end-seconds=\"2087.04\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_13_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:47.040 - 34:47.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2087.04\" data-end-seconds=\"2087.66\" data-confidence=\"1\"> planned<\/span><span id=\"timestamp_46_13_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:47.660 - 34:48.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2087.66\" data-end-seconds=\"2088.12\" data-confidence=\"1\"> has,<\/span><span id=\"timestamp_46_14_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:48.830 - 34:49.390, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2088.83\" data-end-seconds=\"2089.39\" data-confidence=\"1\"> Suddenly<\/span><span id=\"timestamp_46_14_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:49.390 - 34:49.650, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2089.39\" data-end-seconds=\"2089.65\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_14_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:49.650 - 34:50.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2089.65\" data-end-seconds=\"2090.05\" data-confidence=\"1\"> stands,<\/span><span id=\"timestamp_46_14_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:50.190 - 34:50.910, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2090.19\" data-end-seconds=\"2090.91\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_46_14_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:50.910 - 34:51.450, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2090.91\" data-end-seconds=\"2091.45\" data-confidence=\"1\"> 3D<\/span><span id=\"timestamp_46_14_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:51.450 - 34:51.770, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2091.45\" data-end-seconds=\"2091.77\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_14_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:51.770 - 34:51.890, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2091.77\" data-end-seconds=\"2091.89\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_46_14_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:51.890 - 34:52.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2091.89\" data-end-seconds=\"2092.09\" data-confidence=\"1\"> can<\/span><span id=\"timestamp_46_14_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:52.090 - 34:52.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2092.09\" data-end-seconds=\"2092.25\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_46_14_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:52.250 - 34:52.670, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2092.25\" data-end-seconds=\"2092.67\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_14_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:52.670 - 34:53.350, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2092.67\" data-end-seconds=\"2093.35\" data-confidence=\"1\"> go through,<\/span><span id=\"timestamp_46_15_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:53.470 - 34:53.530, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2093.47\" data-end-seconds=\"2093.53\" data-confidence=\"1\"> like<\/span><span id=\"timestamp_46_15_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:53.530 - 34:53.670, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2093.53\" data-end-seconds=\"2093.67\" data-confidence=\"1\"> through<\/span><span id=\"timestamp_46_15_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:53.670 - 34:53.990, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2093.67\" data-end-seconds=\"2093.99\" data-confidence=\"1\"> his<\/span><span id=\"timestamp_46_15_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:53.990 - 34:54.430, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2093.99\" data-end-seconds=\"2094.43\" data-confidence=\"1\"> own<\/span><span id=\"timestamp_46_15_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:54.430 - 34:55.630, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2094.43\" data-end-seconds=\"2095.63\" data-confidence=\"1\"> World of thought<\/span><span id=\"timestamp_46_15_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:55.630 - 34:55.890, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2095.63\" data-end-seconds=\"2095.89\" data-confidence=\"1\"> to<\/span><span id=\"timestamp_46_15_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:55.890 - 34:56.350, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2095.89\" data-end-seconds=\"2096.35\" data-confidence=\"1\"> Go<\/span><span id=\"timestamp_46_15_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:56.350 - 34:57.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2096.35\" data-end-seconds=\"2097.25\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_15_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:57.250 - 34:57.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2097.25\" data-end-seconds=\"2097.49\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_15_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:57.490 - 34:57.750, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2097.49\" data-end-seconds=\"2097.75\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_46_15_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:57.750 - 34:58.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2097.75\" data-end-seconds=\"2098.55\" data-confidence=\"1\"> check,<\/span><span id=\"timestamp_46_16_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:58.790 - 34:59.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2098.79\" data-end-seconds=\"2099.19\" data-confidence=\"1\"> like<\/span><span id=\"timestamp_46_16_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:59.190 - 34:59.390, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2099.19\" data-end-seconds=\"2099.39\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_16_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:59.390 - 34:59.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2099.39\" data-end-seconds=\"2099.55\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_16_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:59.550 - 34:59.750, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2099.55\" data-end-seconds=\"2099.75\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_46_16_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"34:59.750 - 35:00.110, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2099.75\" data-end-seconds=\"2100.11\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_16_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:00.110 - 35:00.950, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2100.11\" data-end-seconds=\"2100.95\" data-confidence=\"1\"> Proportions,<\/span><span id=\"timestamp_46_16_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:00.970 - 35:01.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2100.97\" data-end-seconds=\"2101.09\" data-confidence=\"1\"> have<\/span><span id=\"timestamp_46_16_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:01.090 - 35:01.170, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2101.09\" data-end-seconds=\"2101.17\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_46_16_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:01.170 - 35:01.290, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2101.17\" data-end-seconds=\"2101.29\" data-confidence=\"1\"> me<\/span><span id=\"timestamp_46_16_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:01.290 - 35:01.450, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2101.29\" data-end-seconds=\"2101.45\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_16_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:01.450 - 35:01.710, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2101.45\" data-end-seconds=\"2101.71\" data-confidence=\"1\"> right<\/span><span id=\"timestamp_46_16_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:01.710 - 35:02.150, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2101.71\" data-end-seconds=\"2102.15\" data-confidence=\"1\"> thought<\/span><span id=\"timestamp_46_16_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:02.150 - 35:02.330, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2102.15\" data-end-seconds=\"2102.33\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_16_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:02.330 - 35:02.530, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2102.33\" data-end-seconds=\"2102.53\" data-confidence=\"1\"> true<\/span><span id=\"timestamp_46_16_14\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:02.530 - 35:02.710, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2102.53\" data-end-seconds=\"2102.71\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_16_15\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:02.710 - 35:03.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2102.71\" data-end-seconds=\"2103.05\" data-confidence=\"1\"> everything<\/span><span id=\"timestamp_46_16_16\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:03.050 - 35:03.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2103.05\" data-end-seconds=\"2103.25\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_46_16_17\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:03.250 - 35:03.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2103.25\" data-end-seconds=\"2103.49\" data-confidence=\"1\"> like this.<\/span><span id=\"timestamp_46_17_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:03.690 - 35:04.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2103.69\" data-end-seconds=\"2104.03\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_46_17_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.030 - 35:04.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.03\" data-end-seconds=\"2104.19\" data-confidence=\"1\"> believe,<\/span><span id=\"timestamp_46_17_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.270 - 35:04.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.27\" data-end-seconds=\"2104.37\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_46_17_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.370 - 35:04.470, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.37\" data-end-seconds=\"2104.47\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_46_17_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.470 - 35:04.590, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.47\" data-end-seconds=\"2104.59\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_46_17_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.590 - 35:04.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.59\" data-end-seconds=\"2104.73\" data-confidence=\"1\"> like<\/span><span id=\"timestamp_46_17_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:04.730 - 35:05.390, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2104.73\" data-end-seconds=\"2105.39\" data-confidence=\"1\"> Having children,<\/span><span id=\"timestamp_46_17_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:05.470 - 35:05.530, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2105.47\" data-end-seconds=\"2105.53\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_46_17_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:05.530 - 35:05.710, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2105.53\" data-end-seconds=\"2105.71\" data-confidence=\"1\"> know<\/span><span id=\"timestamp_46_17_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:05.710 - 35:05.910, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2105.71\" data-end-seconds=\"2105.91\" data-confidence=\"1\"> none<\/span><span id=\"timestamp_46_17_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:05.910 - 35:06.230, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2105.91\" data-end-seconds=\"2106.23\" data-confidence=\"1\"> other<\/span><span id=\"timestamp_46_17_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:06.230 - 35:06.610, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2106.23\" data-end-seconds=\"2106.61\" data-confidence=\"1\"> Feeling.<\/span><span id=\"timestamp_46_17_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:06.610 - 35:07.630, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2106.61\" data-end-seconds=\"2107.63\" data-confidence=\"1\"> Exactly,<\/span><span id=\"timestamp_46_17_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:07.910 - 35:08.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2107.91\" data-end-seconds=\"2108.03\" data-confidence=\"1\"> yes.<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_47\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"2109.97\" data-end-seconds=\"2163.41\">\n<div>\n<div class=\"flex group\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\" title=\"35:09.970 - 36:03.410\">[35:09]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\" contenteditable=\"true\"><span id=\"timestamp_47_0_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:09.970 - 35:10.530, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2109.97\" data-end-seconds=\"2110.53\" data-confidence=\"1\">Okay,<\/span><span id=\"timestamp_47_0_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:10.730 - 35:10.890, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2110.73\" data-end-seconds=\"2110.89\" data-confidence=\"1\"> yes.<\/span><span id=\"timestamp_47_0_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:11.450 - 35:11.690, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2111.45\" data-end-seconds=\"2111.69\" data-confidence=\"1\"> Yes,<\/span><span id=\"timestamp_47_0_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:11.810 - 35:11.930, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2111.81\" data-end-seconds=\"2111.93\" data-confidence=\"1\"> because<\/span><span id=\"timestamp_47_0_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:11.930 - 35:12.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2111.93\" data-end-seconds=\"2112.19\" data-confidence=\"1\"> you<\/span><span id=\"timestamp_47_0_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:12.190 - 35:12.350, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2112.19\" data-end-seconds=\"2112.35\" data-confidence=\"1\"> are<\/span><span id=\"timestamp_47_0_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:12.350 - 35:12.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2112.35\" data-end-seconds=\"2112.49\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_47_0_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:12.490 - 35:12.770, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2112.49\" data-end-seconds=\"2112.77\" data-confidence=\"1\"> yours<\/span><span id=\"timestamp_47_0_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:12.770 - 35:13.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2112.77\" data-end-seconds=\"2113.03\" data-confidence=\"1\"> Head<\/span><span id=\"timestamp_47_0_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:13.030 - 35:13.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2113.03\" data-end-seconds=\"2113.55\" data-confidence=\"1\"> originated<\/span><span id=\"timestamp_47_0_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:13.550 - 35:13.790, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2113.55\" data-end-seconds=\"2113.79\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_47_0_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:13.790 - 35:14.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2113.79\" data-end-seconds=\"2114.03\" data-confidence=\"1\"> it<\/span><span id=\"timestamp_47_0_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:14.030 - 35:14.290, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2114.03\" data-end-seconds=\"2114.29\" data-confidence=\"1\"> stands<\/span><span id=\"timestamp_47_0_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:14.290 - 35:14.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2114.29\" data-end-seconds=\"2114.49\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_47_0_14\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:14.490 - 35:15.070, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2114.49\" data-end-seconds=\"2115.07\" data-confidence=\"1\"> suddenly.<\/span><span id=\"timestamp_47_1_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:15.590 - 35:16.150, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2115.59\" data-end-seconds=\"2116.15\" data-confidence=\"1\"> You<\/span><span id=\"timestamp_47_1_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:16.150 - 35:16.390, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2116.15\" data-end-seconds=\"2116.39\" data-confidence=\"1\"> can<\/span><span id=\"timestamp_47_1_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:16.390 - 35:16.530, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2116.39\" data-end-seconds=\"2116.53\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_47_1_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:16.530 - 35:16.710, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2116.53\" data-end-seconds=\"2116.71\" data-confidence=\"1\"> inside<\/span><span id=\"timestamp_47_1_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:16.710 - 35:17.230, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2116.71\" data-end-seconds=\"2117.23\" data-confidence=\"1\"> go round.<\/span><span id=\"timestamp_47_1_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:17.450 - 35:17.610, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2117.45\" data-end-seconds=\"2117.61\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_47_1_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:17.610 - 35:17.770, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2117.61\" data-end-seconds=\"2117.77\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_47_1_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:17.770 - 35:18.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2117.77\" data-end-seconds=\"2118.09\" data-confidence=\"1\"> already<\/span><span id=\"timestamp_47_1_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:18.090 - 35:18.510, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2118.09\" data-end-seconds=\"2118.51\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_47_1_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:18.510 - 35:18.790, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2118.51\" data-end-seconds=\"2118.79\" data-confidence=\"1\"> very<\/span><span id=\"timestamp_47_1_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:18.790 - 35:19.410, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2118.79\" data-end-seconds=\"2119.41\" data-confidence=\"1\"> special<\/span><span id=\"timestamp_47_1_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:19.410 - 35:19.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2119.41\" data-end-seconds=\"2119.73\" data-confidence=\"1\"> thing.<\/span><span id=\"timestamp_47_2_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:20.270 - 35:20.710, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2120.27\" data-end-seconds=\"2120.71\" data-confidence=\"1\"> Many<\/span><span id=\"timestamp_47_2_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:20.710 - 35:21.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2120.71\" data-end-seconds=\"2121.03\" data-confidence=\"1\"> Thanks to,<\/span><span id=\"timestamp_47_2_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:21.170 - 35:21.390, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2121.17\" data-end-seconds=\"2121.39\" data-confidence=\"1\"> Claudia.<\/span><span id=\"timestamp_47_2_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:21.730 - 35:21.970, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2121.73\" data-end-seconds=\"2121.97\" data-confidence=\"1\"> Good<\/span><span id=\"timestamp_47_2_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:21.970 - 35:22.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2121.97\" data-end-seconds=\"2122.19\" data-confidence=\"1\"> Time<\/span><span id=\"timestamp_47_2_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:22.190 - 35:22.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2122.19\" data-end-seconds=\"2122.37\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_47_2_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:22.370 - 35:22.570, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2122.37\" data-end-seconds=\"2122.57\" data-confidence=\"1\"> you.<\/span><span id=\"timestamp_47_2_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:22.810 - 35:23.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2122.81\" data-end-seconds=\"2123.09\" data-confidence=\"1\"> Good<\/span><span id=\"timestamp_47_2_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:23.090 - 35:23.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2123.09\" data-end-seconds=\"2123.37\" data-confidence=\"1\"> Time<\/span><span id=\"timestamp_47_2_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:23.370 - 35:23.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2123.37\" data-end-seconds=\"2123.55\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_47_2_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:23.550 - 35:23.930, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2123.55\" data-end-seconds=\"2123.93\" data-confidence=\"1\"> you.<\/span><span id=\"timestamp_47_2_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:24.150 - 35:24.350, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2124.15\" data-end-seconds=\"2124.35\" data-confidence=\"1\"> Ciao.<\/span><span id=\"timestamp_47_3_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:25.690 - 35:26.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2125.69\" data-end-seconds=\"2126.25\" data-confidence=\"1\"> Claudia<\/span><span id=\"timestamp_47_3_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:26.250 - 35:26.810, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2126.25\" data-end-seconds=\"2126.81\" data-confidence=\"1\"> Horstmann,<\/span><span id=\"timestamp_47_3_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:27.690 - 35:28.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2127.69\" data-end-seconds=\"2128.03\" data-confidence=\"1\"> teaching<\/span><span id=\"timestamp_47_3_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:28.030 - 35:29.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2128.03\" data-end-seconds=\"2129.73\" data-confidence=\"1\"> Transactional analyst,<\/span><span id=\"timestamp_47_3_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:30.250 - 35:30.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2130.25\" data-end-seconds=\"2130.73\" data-confidence=\"1\"> Trainer<\/span><span id=\"timestamp_47_3_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:30.730 - 35:30.950, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2130.73\" data-end-seconds=\"2130.95\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_47_3_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:30.950 - 35:31.590, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2130.95\" data-end-seconds=\"2131.59\" data-confidence=\"1\"> Coach,<\/span><span id=\"timestamp_47_4_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:31.890 - 35:32.210, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2131.89\" data-end-seconds=\"2132.21\" data-confidence=\"1\"> in the<\/span><span id=\"timestamp_47_4_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:32.210 - 35:32.750, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2132.21\" data-end-seconds=\"2132.75\" data-confidence=\"1\"> Farm of origin<\/span><span id=\"timestamp_47_4_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:32.750 - 35:33.510, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2132.75\" data-end-seconds=\"2133.51\" data-confidence=\"1\"> Architect<\/span><span id=\"timestamp_47_4_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:33.510 - 35:33.610, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2133.51\" data-end-seconds=\"2133.61\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_47_4_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:33.610 - 35:33.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2133.61\" data-end-seconds=\"2133.73\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_47_4_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:33.730 - 35:33.970, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2133.73\" data-end-seconds=\"2133.97\" data-confidence=\"1\"> could<\/span><span id=\"timestamp_47_4_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:33.970 - 35:34.210, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2133.97\" data-end-seconds=\"2134.21\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_47_4_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:34.210 - 35:34.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2134.21\" data-end-seconds=\"2134.55\" data-confidence=\"1\"> her<\/span><span id=\"timestamp_47_4_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:34.550 - 35:35.070, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2134.55\" data-end-seconds=\"2135.07\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_4_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:35.070 - 35:36.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2135.07\" data-end-seconds=\"2136.37\" data-confidence=\"1\"> Conversation situation,<\/span><span id=\"timestamp_47_5_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:36.370 - 35:36.810, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2136.37\" data-end-seconds=\"2136.81\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_5_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:36.810 - 35:37.630, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2136.81\" data-end-seconds=\"2137.63\" data-confidence=\"1\"> more challenging<\/span><span id=\"timestamp_47_5_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:37.630 - 35:38.650, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2137.63\" data-end-seconds=\"2138.65\" data-confidence=\"1\"> Conversation situation<\/span><span id=\"timestamp_47_5_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:38.650 - 35:39.310, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2138.65\" data-end-seconds=\"2139.31\" data-confidence=\"1\"> Jour<\/span><span id=\"timestamp_47_5_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:39.310 - 35:39.610, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2139.31\" data-end-seconds=\"2139.61\" data-confidence=\"1\"> fixed<\/span><span id=\"timestamp_47_5_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:39.610 - 35:39.890, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2139.61\" data-end-seconds=\"2139.89\" data-confidence=\"1\">\u00a0on<\/span><span id=\"timestamp_47_5_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:39.890 - 35:40.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2139.89\" data-end-seconds=\"2140.05\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_5_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:40.050 - 35:40.670, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2140.05\" data-end-seconds=\"2140.67\" data-confidence=\"1\"> Building site<\/span><span id=\"timestamp_47_5_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:40.670 - 35:41.570, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2140.67\" data-end-seconds=\"2141.57\" data-confidence=\"1\"> discuss.<\/span><span id=\"timestamp_47_6_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:41.570 - 35:42.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2141.57\" data-end-seconds=\"2142.09\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_47_6_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:42.090 - 35:42.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2142.09\" data-end-seconds=\"2142.49\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_47_6_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:42.490 - 35:43.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2142.49\" data-end-seconds=\"2143.05\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_47_6_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:43.050 - 35:43.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2143.05\" data-end-seconds=\"2143.37\" data-confidence=\"1\"> whole<\/span><span id=\"timestamp_47_6_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:43.370 - 35:44.470, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2143.37\" data-end-seconds=\"2144.47\" data-confidence=\"1\"> special<\/span><span id=\"timestamp_47_6_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:44.470 - 35:46.110, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2144.47\" data-end-seconds=\"2146.11\" data-confidence=\"1\"> Challenge,<\/span><span id=\"timestamp_47_6_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:46.230 - 35:46.650, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2146.23\" data-end-seconds=\"2146.65\" data-confidence=\"1\"> first<\/span><span id=\"timestamp_47_6_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:46.650 - 35:46.950, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2146.65\" data-end-seconds=\"2146.95\" data-confidence=\"1\"> right,<\/span><span id=\"timestamp_47_6_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:47.090 - 35:47.150, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2147.09\" data-end-seconds=\"2147.15\" data-confidence=\"1\"> when<\/span><span id=\"timestamp_47_6_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:47.150 - 35:47.310, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2147.15\" data-end-seconds=\"2147.31\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_47_6_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:47.310 - 35:47.550, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2147.31\" data-end-seconds=\"2147.55\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_47_6_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:47.550 - 35:47.810, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2147.55\" data-end-seconds=\"2147.81\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_6_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:47.810 - 35:48.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2147.81\" data-end-seconds=\"2148.25\" data-confidence=\"1\"> Order<\/span><span id=\"timestamp_47_7_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:48.250 - 35:48.410, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2148.25\" data-end-seconds=\"2148.41\" data-confidence=\"1\"> has,<\/span><span id=\"timestamp_47_7_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:48.430 - 35:48.610, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2148.43\" data-end-seconds=\"2148.61\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_7_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:48.610 - 35:49.010, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2148.61\" data-end-seconds=\"2149.01\" data-confidence=\"1\"> Conversation<\/span><span id=\"timestamp_47_7_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:49.010 - 35:49.210, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2149.01\" data-end-seconds=\"2149.21\" data-confidence=\"1\"> to<\/span><span id=\"timestamp_47_7_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:49.210 - 35:49.730, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2149.21\" data-end-seconds=\"2149.73\" data-confidence=\"1\"> lead,<\/span><span id=\"timestamp_47_8_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:50.050 - 35:50.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2150.05\" data-end-seconds=\"2150.19\" data-confidence=\"1\"> to<\/span><span id=\"timestamp_47_8_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:50.190 - 35:50.630, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2150.19\" data-end-seconds=\"2150.63\" data-confidence=\"1\"> lead<\/span><span id=\"timestamp_47_8_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:50.630 - 35:50.950, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2150.63\" data-end-seconds=\"2150.95\" data-confidence=\"1\"> or<\/span><span id=\"timestamp_47_8_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:50.950 - 35:51.330, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2150.95\" data-end-seconds=\"2151.33\" data-confidence=\"1\"> even<\/span><span id=\"timestamp_47_8_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:51.330 - 35:52.210, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2151.33\" data-end-seconds=\"2152.21\" data-confidence=\"1\"> if necessary<\/span><span id=\"timestamp_47_8_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:52.210 - 35:53.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2152.21\" data-end-seconds=\"2153.05\" data-confidence=\"1\"> exceptionally<\/span><span id=\"timestamp_47_8_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:53.050 - 35:53.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2153.05\" data-end-seconds=\"2153.37\" data-confidence=\"1\"> even<\/span><span id=\"timestamp_47_8_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:53.370 - 35:53.570, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2153.37\" data-end-seconds=\"2153.57\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_47_8_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:53.570 - 35:54.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2153.57\" data-end-seconds=\"2154.19\" data-confidence=\"1\"> as<\/span><span id=\"timestamp_47_8_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:54.190 - 35:55.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2154.19\" data-end-seconds=\"2155.19\" data-confidence=\"1\"> Moderator<\/span><span id=\"timestamp_47_9_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:55.190 - 35:55.370, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2155.19\" data-end-seconds=\"2155.37\" data-confidence=\"1\"> or<\/span><span id=\"timestamp_47_9_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:55.370 - 35:56.190, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2155.37\" data-end-seconds=\"2156.19\" data-confidence=\"1\"> Moderator<\/span><span id=\"timestamp_47_9_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:56.190 - 35:56.490, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2156.19\" data-end-seconds=\"2156.49\" data-confidence=\"1\"> there<\/span><span id=\"timestamp_47_9_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:56.490 - 35:57.090, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2156.49\" data-end-seconds=\"2157.09\" data-confidence=\"1\"> active<\/span><span id=\"timestamp_47_9_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:57.090 - 35:57.250, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2157.09\" data-end-seconds=\"2157.25\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_47_9_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:57.250 - 35:57.630, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2157.25\" data-end-seconds=\"2157.63\" data-confidence=\"1\"> effective<\/span><span id=\"timestamp_47_9_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:57.630 - 35:58.070, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2157.63\" data-end-seconds=\"2158.07\" data-confidence=\"1\"> to<\/span><span id=\"timestamp_47_9_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:58.070 - 35:58.450, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2158.07\" data-end-seconds=\"2158.45\" data-confidence=\"1\"> be.<\/span><span id=\"timestamp_47_10_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:58.450 - 35:58.970, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2158.45\" data-end-seconds=\"2158.97\" data-confidence=\"1\"> That<\/span><span id=\"timestamp_47_10_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:58.970 - 35:59.150, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2158.97\" data-end-seconds=\"2159.15\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_10_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:59.150 - 35:59.330, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2159.15\" data-end-seconds=\"2159.33\" data-confidence=\"1\"> very<\/span><span id=\"timestamp_47_10_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:59.330 - 35:59.770, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2159.33\" data-end-seconds=\"2159.77\" data-confidence=\"1\"> rare<\/span><span id=\"timestamp_47_10_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"35:59.770 - 36:00.030, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2159.77\" data-end-seconds=\"2160.03\" data-confidence=\"1\"> is,<\/span><span id=\"timestamp_47_10_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:00.170 - 36:00.310, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2160.17\" data-end-seconds=\"2160.31\" data-confidence=\"1\"> has<\/span><span id=\"timestamp_47_10_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:00.310 - 36:00.690, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2160.31\" data-end-seconds=\"2160.69\" data-confidence=\"1\"> his<\/span><span id=\"timestamp_47_10_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:00.690 - 36:01.270, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2160.69\" data-end-seconds=\"2161.27\" data-confidence=\"1\"> Reasons,<\/span><span id=\"timestamp_47_10_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:01.630 - 36:01.810, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2161.63\" data-end-seconds=\"2161.81\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_47_10_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:01.810 - 36:02.050, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2161.81\" data-end-seconds=\"2162.05\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_47_10_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:02.050 - 36:03.010, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2162.05\" data-end-seconds=\"2163.01\" data-confidence=\"1\"> necessary<\/span><span id=\"timestamp_47_10_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:03.010 - 36:03.410, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2163.01\" data-end-seconds=\"2163.41\" data-confidence=\"1\"> is.<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"mb-4 w-full max-w-7xl\">\n<div id=\"paragraph_48\" class=\"scroll-mt-28\" data-is-paragraph=\"true\" data-testid=\"transcript-paragraph\" data-start-seconds=\"2164.18\" data-end-seconds=\"2247.92\">\n<div>\n<div class=\"flex group\">\n<div class=\"border-l-&#091;3px&#093; border-gray-200 group-hover:border-indigo-300 my-&#091;2px&#093;\"><\/div>\n<div class=\"inline flex-1 pl-2\"><span class=\"opacity-70 hover:opacity-100 cursor-pointer whitespace-normal tabular-nums\" title=\"36:04.180 - 37:27.920\">[36:04]<\/span><span class=\"focus:outline-none scroll-mt-28 px-2\" contenteditable=\"true\"><span id=\"timestamp_48_0_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:04.180 - 36:04.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2164.18\" data-end-seconds=\"2164.46\" data-confidence=\"1\">Or<\/span><span id=\"timestamp_48_0_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:04.460 - 36:05.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2164.46\" data-end-seconds=\"2165.14\" data-confidence=\"1\"> necessary<\/span><span id=\"timestamp_48_0_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:05.140 - 36:05.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2165.14\" data-end-seconds=\"2165.52\" data-confidence=\"1\"> would be,<\/span><span id=\"timestamp_48_0_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:05.520 - 36:05.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2165.52\" data-end-seconds=\"2165.82\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_48_0_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:05.820 - 36:06.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2165.82\" data-end-seconds=\"2166.38\" data-confidence=\"1\"> also.<\/span><span id=\"timestamp_48_0_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:06.560 - 36:06.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2166.56\" data-end-seconds=\"2166.88\" data-confidence=\"1\"> And<\/span><span id=\"timestamp_48_0_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:06.880 - 36:07.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2166.88\" data-end-seconds=\"2167.1\" data-confidence=\"1\"> what<\/span><span id=\"timestamp_48_0_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:07.100 - 36:07.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2167.1\" data-end-seconds=\"2167.3\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_0_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:07.300 - 36:07.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2167.3\" data-end-seconds=\"2167.82\" data-confidence=\"1\"> mean<\/span><span id=\"timestamp_48_0_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:07.820 - 36:08.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2167.82\" data-end-seconds=\"2168.26\" data-confidence=\"1\"> would,<\/span><span id=\"timestamp_48_0_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:08.440 - 36:08.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2168.44\" data-end-seconds=\"2168.54\" data-confidence=\"1\"> when<\/span><span id=\"timestamp_48_0_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:08.540 - 36:08.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2168.54\" data-end-seconds=\"2168.98\" data-confidence=\"1\"> this<\/span><span id=\"timestamp_48_0_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:08.980 - 36:09.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2168.98\" data-end-seconds=\"2169.94\" data-confidence=\"1\"> Field of work<\/span><span id=\"timestamp_48_1_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:09.940 - 36:10.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2169.94\" data-end-seconds=\"2170.66\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_48_1_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:10.660 - 36:11.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2170.66\" data-end-seconds=\"2171.92\" data-confidence=\"1\"> Moderators,<\/span><span id=\"timestamp_48_1_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:12.400 - 36:13.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2172.4\" data-end-seconds=\"2173.24\" data-confidence=\"1\"> Mediators<\/span><span id=\"timestamp_48_1_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:13.240 - 36:14.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2173.24\" data-end-seconds=\"2174.3\" data-confidence=\"1\"> provided<\/span><span id=\"timestamp_48_1_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:14.300 - 36:15.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2174.3\" data-end-seconds=\"2175.18\" data-confidence=\"1\"> become<\/span><span id=\"timestamp_48_1_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:15.180 - 36:15.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2175.18\" data-end-seconds=\"2175.6\" data-confidence=\"1\"> would,<\/span><span id=\"timestamp_48_1_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:15.840 - 36:16.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2175.84\" data-end-seconds=\"2176.04\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_1_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:16.040 - 36:16.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2176.04\" data-end-seconds=\"2176.18\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_48_1_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:16.180 - 36:16.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2176.18\" data-end-seconds=\"2176.54\" data-confidence=\"1\"> clear<\/span><span id=\"timestamp_48_1_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:16.540 - 36:16.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2176.54\" data-end-seconds=\"2176.96\" data-confidence=\"1\"> become.<\/span><span id=\"timestamp_48_2_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:17.320 - 36:17.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2177.32\" data-end-seconds=\"2177.56\" data-confidence=\"1\"> Claudia<\/span><span id=\"timestamp_48_2_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:17.560 - 36:17.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2177.56\" data-end-seconds=\"2177.86\" data-confidence=\"1\"> has<\/span><span id=\"timestamp_48_2_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:17.860 - 36:18.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2177.86\" data-end-seconds=\"2178.52\" data-confidence=\"1\"> Insights<\/span><span id=\"timestamp_48_2_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:18.520 - 36:18.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2178.52\" data-end-seconds=\"2178.98\" data-confidence=\"1\"> given,<\/span><span id=\"timestamp_48_2_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:19.280 - 36:19.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2179.28\" data-end-seconds=\"2179.62\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_48_2_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:19.620 - 36:19.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2179.62\" data-end-seconds=\"2179.78\" data-confidence=\"1\"> what<\/span><span id=\"timestamp_48_2_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:19.780 - 36:19.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2179.78\" data-end-seconds=\"2179.9\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_48_2_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:19.900 - 36:20.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2179.9\" data-end-seconds=\"2180.08\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_48_2_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:20.080 - 36:20.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2180.08\" data-end-seconds=\"2180.5\" data-confidence=\"1\"> summarised<\/span><span id=\"timestamp_48_2_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:20.500 - 36:20.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2180.5\" data-end-seconds=\"2180.78\" data-confidence=\"1\"> make<\/span><span id=\"timestamp_48_2_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:20.780 - 36:21.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2180.78\" data-end-seconds=\"2181.16\" data-confidence=\"1\"> must,<\/span><span id=\"timestamp_48_3_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:21.320 - 36:21.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2181.32\" data-end-seconds=\"2181.56\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_48_3_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:21.560 - 36:21.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2181.56\" data-end-seconds=\"2181.72\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_48_3_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:21.720 - 36:21.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2181.72\" data-end-seconds=\"2181.88\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_48_3_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:21.880 - 36:22.220, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2181.88\" data-end-seconds=\"2182.22\" data-confidence=\"1\"> each<\/span><span id=\"timestamp_48_3_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:22.220 - 36:22.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2182.22\" data-end-seconds=\"2182.64\" data-confidence=\"1\"> Case<\/span><span id=\"timestamp_48_3_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:22.640 - 36:23.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2182.64\" data-end-seconds=\"2183.82\" data-confidence=\"1\"> tested<\/span><span id=\"timestamp_48_3_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:23.820 - 36:24.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2183.82\" data-end-seconds=\"2184.14\" data-confidence=\"1\"> becomes,<\/span><span id=\"timestamp_48_3_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:24.440 - 36:25.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2184.44\" data-end-seconds=\"2185.04\" data-confidence=\"1\"> offensive<\/span><span id=\"timestamp_48_3_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:25.040 - 36:25.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2185.04\" data-end-seconds=\"2185.3\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_3_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:25.300 - 36:26.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2185.3\" data-end-seconds=\"2186.12\" data-confidence=\"1\"> official,<\/span><span id=\"timestamp_48_4_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:26.300 - 36:26.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2186.3\" data-end-seconds=\"2186.64\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_4_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:26.640 - 36:26.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2186.64\" data-end-seconds=\"2186.9\" data-confidence=\"1\"> that<\/span><span id=\"timestamp_48_4_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:26.900 - 36:27.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2186.9\" data-end-seconds=\"2187.08\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_4_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:27.080 - 36:27.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2187.08\" data-end-seconds=\"2187.38\" data-confidence=\"1\"> good<\/span><span id=\"timestamp_48_4_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:27.380 - 36:27.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2187.38\" data-end-seconds=\"2187.72\" data-confidence=\"1\"> Reasons<\/span><span id=\"timestamp_48_4_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:27.720 - 36:27.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2187.72\" data-end-seconds=\"2187.98\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_48_4_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:27.980 - 36:28.280, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2187.98\" data-end-seconds=\"2188.28\" data-confidence=\"1\"> has<\/span><span id=\"timestamp_48_4_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:28.280 - 36:28.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2188.28\" data-end-seconds=\"2188.86\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_4_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:28.860 - 36:29.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2188.86\" data-end-seconds=\"2189.4\" data-confidence=\"1\"> these<\/span><span id=\"timestamp_48_4_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:29.400 - 36:29.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2189.4\" data-end-seconds=\"2189.86\" data-confidence=\"1\"> Persons<\/span><span id=\"timestamp_48_4_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:29.860 - 36:30.040, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2189.86\" data-end-seconds=\"2190.04\" data-confidence=\"1\"> then<\/span><span id=\"timestamp_48_4_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:30.040 - 36:30.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2190.04\" data-end-seconds=\"2190.4\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_48_4_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:30.400 - 36:30.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2190.4\" data-end-seconds=\"2190.78\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_4_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:30.780 - 36:30.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2190.78\" data-end-seconds=\"2190.98\" data-confidence=\"1\"> not<\/span><span id=\"timestamp_48_4_14\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:30.980 - 36:31.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2190.98\" data-end-seconds=\"2191.24\" data-confidence=\"1\"> nasty<\/span><span id=\"timestamp_48_4_15\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:31.240 - 36:31.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2191.24\" data-end-seconds=\"2191.46\" data-confidence=\"1\"> take<\/span><span id=\"timestamp_48_4_16\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:31.460 - 36:31.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2191.46\" data-end-seconds=\"2191.76\" data-confidence=\"1\"> must.<\/span><span id=\"timestamp_48_5_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:31.760 - 36:32.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2191.76\" data-end-seconds=\"2192.16\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_48_5_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:32.160 - 36:32.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2192.16\" data-end-seconds=\"2192.32\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_48_5_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:32.320 - 36:32.460, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2192.32\" data-end-seconds=\"2192.46\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_48_5_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:32.460 - 36:32.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2192.46\" data-end-seconds=\"2192.68\" data-confidence=\"1\"> whole<\/span><span id=\"timestamp_48_5_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:32.680 - 36:33.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2192.68\" data-end-seconds=\"2193.12\" data-confidence=\"1\"> own<\/span><span id=\"timestamp_48_5_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:33.120 - 36:34.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2193.12\" data-end-seconds=\"2194.14\" data-confidence=\"1\"> Conflict<\/span><span id=\"timestamp_48_5_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:34.140 - 36:34.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2194.14\" data-end-seconds=\"2194.36\" data-confidence=\"1\"> or<\/span><span id=\"timestamp_48_5_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:34.360 - 36:35.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2194.36\" data-end-seconds=\"2195.52\" data-confidence=\"1\"> Culture of dialogue<\/span><span id=\"timestamp_48_5_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:35.520 - 36:36.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2195.52\" data-end-seconds=\"2196.1\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_5_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:36.100 - 36:36.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2196.1\" data-end-seconds=\"2196.3\" data-confidence=\"1\"> on<\/span><span id=\"timestamp_48_5_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:36.300 - 36:36.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2196.3\" data-end-seconds=\"2196.48\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_5_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:36.480 - 36:36.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2196.48\" data-end-seconds=\"2196.72\" data-confidence=\"1\"> itself<\/span><span id=\"timestamp_48_5_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:36.720 - 36:37.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2196.72\" data-end-seconds=\"2197.62\" data-confidence=\"1\"> set,<\/span><span id=\"timestamp_48_6_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:37.620 - 36:37.980, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2197.62\" data-end-seconds=\"2197.98\" data-confidence=\"1\"> yes,<\/span><span id=\"timestamp_48_6_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:38.040 - 36:38.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2198.04\" data-end-seconds=\"2198.16\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_6_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:38.160 - 36:38.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2198.16\" data-end-seconds=\"2198.68\" data-confidence=\"1\"> Craft<\/span><span id=\"timestamp_48_6_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:38.680 - 36:39.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2198.68\" data-end-seconds=\"2199.06\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_48_6_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:39.060 - 36:39.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2199.06\" data-end-seconds=\"2199.44\" data-confidence=\"1\"> from<\/span><span id=\"timestamp_48_6_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:39.440 - 36:40.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2199.44\" data-end-seconds=\"2200.68\" data-confidence=\"1\"> Mediators<\/span><span id=\"timestamp_48_6_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:40.680 - 36:41.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2200.68\" data-end-seconds=\"2201.24\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_6_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:41.240 - 36:41.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2201.24\" data-end-seconds=\"2201.96\" data-confidence=\"1\"> Consultants<\/span><span id=\"timestamp_48_6_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:41.960 - 36:42.260, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2201.96\" data-end-seconds=\"2202.26\" data-confidence=\"1\"> is.<\/span><span id=\"timestamp_48_7_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:42.480 - 36:42.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2202.48\" data-end-seconds=\"2202.66\" data-confidence=\"1\"> When<\/span><span id=\"timestamp_48_7_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:42.660 - 36:42.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2202.66\" data-end-seconds=\"2202.78\" data-confidence=\"1\"> you<\/span><span id=\"timestamp_48_7_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:42.780 - 36:43.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2202.78\" data-end-seconds=\"2203.1\" data-confidence=\"1\"> these<\/span><span id=\"timestamp_48_7_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:43.100 - 36:43.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2203.1\" data-end-seconds=\"2203.62\" data-confidence=\"1\"> Episode<\/span><span id=\"timestamp_48_7_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:43.620 - 36:44.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2203.62\" data-end-seconds=\"2204.18\" data-confidence=\"1\"> please<\/span><span id=\"timestamp_48_7_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:44.180 - 36:44.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2204.18\" data-end-seconds=\"2204.4\" data-confidence=\"1\"> has<\/span><span id=\"timestamp_48_7_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:44.400 - 36:44.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2204.4\" data-end-seconds=\"2204.52\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_7_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:44.520 - 36:44.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2204.52\" data-end-seconds=\"2204.64\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_7_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:44.640 - 36:45.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2204.64\" data-end-seconds=\"2205.02\" data-confidence=\"1\"> Podcast<\/span><span id=\"timestamp_48_7_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:45.020 - 36:45.180, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2205.02\" data-end-seconds=\"2205.18\" data-confidence=\"1\"> you<\/span><span id=\"timestamp_48_7_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:45.180 - 36:45.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2205.18\" data-end-seconds=\"2205.56\" data-confidence=\"1\"> generally<\/span><span id=\"timestamp_48_7_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:45.560 - 36:46.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2205.56\" data-end-seconds=\"2206.06\" data-confidence=\"1\"> appeals,<\/span><span id=\"timestamp_48_8_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.140 - 36:46.240, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.14\" data-end-seconds=\"2206.24\" data-confidence=\"1\"> then<\/span><span id=\"timestamp_48_8_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.240 - 36:46.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.24\" data-end-seconds=\"2206.52\" data-confidence=\"1\"> snap<\/span><span id=\"timestamp_48_8_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.520 - 36:46.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.52\" data-end-seconds=\"2206.64\" data-confidence=\"1\"> you<\/span><span id=\"timestamp_48_8_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.640 - 36:46.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.64\" data-end-seconds=\"2206.76\" data-confidence=\"1\"> but<\/span><span id=\"timestamp_48_8_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.760 - 36:46.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.76\" data-end-seconds=\"2206.96\" data-confidence=\"1\"> now<\/span><span id=\"timestamp_48_8_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:46.960 - 36:47.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2206.96\" data-end-seconds=\"2207.14\" data-confidence=\"1\"> still<\/span><span id=\"timestamp_48_8_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:47.140 - 36:47.340, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2207.14\" data-end-seconds=\"2207.34\" data-confidence=\"1\"> yours<\/span><span id=\"timestamp_48_8_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:47.340 - 36:48.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2207.34\" data-end-seconds=\"2208.12\" data-confidence=\"1\"> Smartphone<\/span><span id=\"timestamp_48_8_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:48.120 - 36:48.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2208.12\" data-end-seconds=\"2208.58\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_8_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:48.580 - 36:49.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2208.58\" data-end-seconds=\"2209.14\" data-confidence=\"1\"> leave<\/span><span id=\"timestamp_48_8_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:49.140 - 36:49.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2209.14\" data-end-seconds=\"2209.42\" data-confidence=\"1\"> a<\/span><span id=\"timestamp_48_8_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:49.420 - 36:49.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2209.42\" data-end-seconds=\"2209.86\" data-confidence=\"1\"> Feedback<\/span><span id=\"timestamp_48_9_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:49.860 - 36:50.000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2209.86\" data-end-seconds=\"2210\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_9_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:50,000 - 36:50,200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2210\" data-end-seconds=\"2210.2\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_48_9_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:50.200 - 36:51.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2210.2\" data-end-seconds=\"2211.08\" data-confidence=\"1\"> Star rating.<\/span><span id=\"timestamp_48_10_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:51.080 - 36:51.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2211.08\" data-end-seconds=\"2211.36\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_48_10_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:51.360 - 36:51.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2211.36\" data-end-seconds=\"2211.58\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_48_10_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:51.580 - 36:52.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2211.58\" data-end-seconds=\"2212.2\" data-confidence=\"1\"> actually<\/span><span id=\"timestamp_48_10_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:52.200 - 36:52.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2212.2\" data-end-seconds=\"2212.54\" data-confidence=\"1\"> very<\/span><span id=\"timestamp_48_10_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:52.540 - 36:53.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2212.54\" data-end-seconds=\"2213.14\" data-confidence=\"1\"> Helpful<\/span><span id=\"timestamp_48_10_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:53.140 - 36:53.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2213.14\" data-end-seconds=\"2213.38\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_48_10_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:53.380 - 36:53.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2213.38\" data-end-seconds=\"2213.78\" data-confidence=\"1\"> us<\/span><span id=\"timestamp_48_10_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:53.780 - 36:54.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2213.78\" data-end-seconds=\"2214.14\" data-confidence=\"1\"> here<\/span><span id=\"timestamp_48_10_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:54.140 - 36:54.620, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2214.14\" data-end-seconds=\"2214.62\" data-confidence=\"1\"> from<\/span><span id=\"timestamp_48_10_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:54.620 - 36:54.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2214.62\" data-end-seconds=\"2214.9\" data-confidence=\"1\"> Inko<\/span><span id=\"timestamp_48_10_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:54.900 - 36:55.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2214.9\" data-end-seconds=\"2215.2\" data-confidence=\"1\"> Fema,<\/span><span id=\"timestamp_48_11_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:55.320 - 36:55.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2215.32\" data-end-seconds=\"2215.38\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_11_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:55.380 - 36:55.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2215.38\" data-end-seconds=\"2215.64\" data-confidence=\"1\"> this<\/span><span id=\"timestamp_48_11_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:55.640 - 36:56.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2215.64\" data-end-seconds=\"2216.36\" data-confidence=\"1\"> Podcast<\/span><span id=\"timestamp_48_11_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:56.360 - 36:57.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2216.36\" data-end-seconds=\"2217.36\" data-confidence=\"1\"> play out,<\/span><span id=\"timestamp_48_11_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:57.520 - 36:57.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2217.52\" data-end-seconds=\"2217.6\" data-confidence=\"1\"> each<\/span><span id=\"timestamp_48_11_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:57.600 - 36:57.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2217.6\" data-end-seconds=\"2217.96\" data-confidence=\"1\"> week<\/span><span id=\"timestamp_48_11_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:57.960 - 36:58.500, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2217.96\" data-end-seconds=\"2218.5\" data-confidence=\"1\"> in addition<\/span><span id=\"timestamp_48_11_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:58.500 - 36:58.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2218.5\" data-end-seconds=\"2218.94\" data-confidence=\"1\"> one<\/span><span id=\"timestamp_48_11_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:58.940 - 36:59.600, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2218.94\" data-end-seconds=\"2219.6\" data-confidence=\"1\"> Episode<\/span><span id=\"timestamp_48_11_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"36:59.600 - 37:00.820, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2219.6\" data-end-seconds=\"2220.82\" data-confidence=\"1\"> publish<\/span><span id=\"timestamp_48_12_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:00.820 - 37:01.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2220.82\" data-end-seconds=\"2221.4\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_12_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:01.400 - 37:01.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2221.4\" data-end-seconds=\"2221.78\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_12_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:01.780 - 37:02.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2221.78\" data-end-seconds=\"2222.08\" data-confidence=\"1\"> Whole<\/span><span id=\"timestamp_48_12_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:02.080 - 37:02.540, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2222.08\" data-end-seconds=\"2222.54\" data-confidence=\"1\"> you<\/span><span id=\"timestamp_48_12_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:02.540 - 37:03.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2222.54\" data-end-seconds=\"2223.64\" data-confidence=\"1\"> free of charge<\/span><span id=\"timestamp_48_12_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:03.640 - 37:04.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2223.64\" data-end-seconds=\"2224.08\" data-confidence=\"1\"> to the<\/span><span id=\"timestamp_48_12_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:04.080 - 37:04.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2224.08\" data-end-seconds=\"2224.44\" data-confidence=\"1\"> Disposition<\/span><span id=\"timestamp_48_12_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:04.440 - 37:04.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2224.44\" data-end-seconds=\"2224.96\" data-confidence=\"1\"> place.<\/span><span id=\"timestamp_48_13_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:05.200 - 37:05.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2225.2\" data-end-seconds=\"2225.52\" data-confidence=\"1\"> The<\/span><span id=\"timestamp_48_13_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:05.520 - 37:05.760, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2225.52\" data-end-seconds=\"2225.76\" data-confidence=\"1\"> would be<\/span><span id=\"timestamp_48_13_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:05.760 - 37:06.080, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2225.76\" data-end-seconds=\"2226.08\" data-confidence=\"1\"> so<\/span><span id=\"timestamp_48_13_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:06.080 - 37:06.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2226.08\" data-end-seconds=\"2226.42\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_13_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:06.420 - 37:06.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2226.42\" data-end-seconds=\"2226.72\" data-confidence=\"1\"> is<\/span><span id=\"timestamp_48_13_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:06.720 - 37:07.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2226.72\" data-end-seconds=\"2227.2\" data-confidence=\"1\"> actually<\/span><span id=\"timestamp_48_13_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:07.200 - 37:07.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2227.2\" data-end-seconds=\"2227.44\" data-confidence=\"1\"> very<\/span><span id=\"timestamp_48_13_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:07.440 - 37:07.800, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2227.44\" data-end-seconds=\"2227.8\" data-confidence=\"1\"> helpful,<\/span><span id=\"timestamp_48_13_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:07.820 - 37:08.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2227.82\" data-end-seconds=\"2228.02\" data-confidence=\"1\"> so that<\/span><span id=\"timestamp_48_13_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:08.020 - 37:08.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2228.02\" data-end-seconds=\"2228.2\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_13_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:08.200 - 37:08.720, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2228.2\" data-end-seconds=\"2228.72\" data-confidence=\"1\"> Podcast<\/span><span id=\"timestamp_48_13_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:08.720 - 37:09.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2228.72\" data-end-seconds=\"2229.64\" data-confidence=\"1\"> Distribution<\/span><span id=\"timestamp_48_14_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:09.640 - 37:10.140, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2229.64\" data-end-seconds=\"2230.14\" data-confidence=\"1\"> finds<\/span><span id=\"timestamp_48_14_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:10.140 - 37:10.680, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2230.14\" data-end-seconds=\"2230.68\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_14_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:10.680 - 37:10.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2230.68\" data-end-seconds=\"2230.92\" data-confidence=\"1\"> also<\/span><span id=\"timestamp_48_14_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:10.920 - 37:11.300, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2230.92\" data-end-seconds=\"2231.3\" data-confidence=\"1\"> other<\/span><span id=\"timestamp_48_14_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:11,300 - 37:12,000, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2231.3\" data-end-seconds=\"2232\" data-confidence=\"1\"> interested<\/span><span id=\"timestamp_48_14_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:12,000 - 37:12,480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2232\" data-end-seconds=\"2232.48\" data-confidence=\"1\"> Listener<\/span><span id=\"timestamp_48_14_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:12.480 - 37:12.880, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2232.48\" data-end-seconds=\"2232.88\" data-confidence=\"1\"> him<\/span><span id=\"timestamp_48_14_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:12.880 - 37:13.200, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2232.88\" data-end-seconds=\"2233.2\" data-confidence=\"1\"> find.<\/span><span id=\"timestamp_48_14_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:13.200 - 37:13.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2233.2\" data-end-seconds=\"2233.58\" data-confidence=\"1\"> Many<\/span><span id=\"timestamp_48_14_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:13.580 - 37:13.860, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2233.58\" data-end-seconds=\"2233.86\" data-confidence=\"1\"> Thanks to<\/span><span id=\"timestamp_48_14_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:13.860 - 37:14.560, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2233.86\" data-end-seconds=\"2234.56\" data-confidence=\"1\"> in favour.<\/span><span id=\"timestamp_48_15_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:14.920 - 37:15.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2234.92\" data-end-seconds=\"2235.06\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_48_15_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:15.060 - 37:15.440, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2235.06\" data-end-seconds=\"2235.44\" data-confidence=\"1\"> remain<\/span><span id=\"timestamp_48_15_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:15.440 - 37:15.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2235.44\" data-end-seconds=\"2235.66\" data-confidence=\"1\"> with<\/span><span id=\"timestamp_48_15_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:15.660 - 37:16.380, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2235.66\" data-end-seconds=\"2236.38\" data-confidence=\"1\"> best<\/span><span id=\"timestamp_48_15_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:16.380 - 37:16.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2236.38\" data-end-seconds=\"2236.84\" data-confidence=\"1\"> Wishes.<\/span><span id=\"timestamp_48_16_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:17.400 - 37:17.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2237.4\" data-end-seconds=\"2237.58\" data-confidence=\"1\"> Come<\/span><span id=\"timestamp_48_16_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:17.580 - 37:17.740, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2237.58\" data-end-seconds=\"2237.74\" data-confidence=\"1\"> good<\/span><span id=\"timestamp_48_16_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:17.740 - 37:17.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2237.74\" data-end-seconds=\"2237.9\" data-confidence=\"1\"> through<\/span><span id=\"timestamp_48_16_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:17.900 - 37:18.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2237.9\" data-end-seconds=\"2238.06\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_16_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:18.060 - 37:18.400, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2238.06\" data-end-seconds=\"2238.4\" data-confidence=\"1\"> Time.<\/span><span id=\"timestamp_48_16_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:18.620 - 37:18.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2238.62\" data-end-seconds=\"2238.92\" data-confidence=\"1\"> I<\/span><span id=\"timestamp_48_16_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:18.920 - 37:19.060, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2238.92\" data-end-seconds=\"2239.06\" data-confidence=\"1\"> am<\/span><span id=\"timestamp_48_16_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:19.060 - 37:19.320, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2239.06\" data-end-seconds=\"2239.32\" data-confidence=\"1\"> Sascha<\/span><span id=\"timestamp_48_16_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:19.320 - 37:19.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2239.32\" data-end-seconds=\"2239.64\" data-confidence=\"1\"> Weigel,<\/span><span id=\"timestamp_48_16_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:19.980 - 37:20.120, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2239.98\" data-end-seconds=\"2240.12\" data-confidence=\"1\"> yours<\/span><span id=\"timestamp_48_16_10\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:20.120 - 37:20.360, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2240.12\" data-end-seconds=\"2240.36\" data-confidence=\"1\"> Host<\/span><span id=\"timestamp_48_16_11\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:20.360 - 37:20.480, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2240.36\" data-end-seconds=\"2240.48\" data-confidence=\"1\"> from<\/span><span id=\"timestamp_48_16_12\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:20.480 - 37:20.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2240.48\" data-end-seconds=\"2240.66\" data-confidence=\"1\"> INKOVEMA<\/span><span id=\"timestamp_48_16_13\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:20.660 - 37:21.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2240.66\" data-end-seconds=\"2241.02\" data-confidence=\"1\">,<\/span><span id=\"timestamp_48_17_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:21.380 - 37:21.520, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2241.38\" data-end-seconds=\"2241.52\" data-confidence=\"1\"> the<\/span><span id=\"timestamp_48_17_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:21.520 - 37:21.960, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2241.52\" data-end-seconds=\"2241.96\" data-confidence=\"1\"> Institute<\/span><span id=\"timestamp_48_17_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:21.960 - 37:22.100, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2241.96\" data-end-seconds=\"2242.1\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_48_17_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:22.100 - 37:22.660, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2242.1\" data-end-seconds=\"2242.66\" data-confidence=\"1\"> Conflict<\/span><span id=\"timestamp_48_17_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:22.660 - 37:22.780, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2242.66\" data-end-seconds=\"2242.78\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_17_5\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:22.780 - 37:23.840, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2242.78\" data-end-seconds=\"2243.84\" data-confidence=\"1\"> Negotiation management<\/span><span id=\"timestamp_48_17_6\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:23.840 - 37:24.020, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2243.84\" data-end-seconds=\"2244.02\" data-confidence=\"1\"> in<\/span><span id=\"timestamp_48_17_7\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:24.020 - 37:24.420, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2244.02\" data-end-seconds=\"2244.42\" data-confidence=\"1\"> Leipzig<\/span><span id=\"timestamp_48_17_8\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:24.420 - 37:24.580, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2244.42\" data-end-seconds=\"2244.58\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_17_9\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:24.580 - 37:24.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2244.58\" data-end-seconds=\"2244.92\" data-confidence=\"1\"> Partner<\/span><span id=\"timestamp_48_18_0\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:24.920 - 37:25.160, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2244.92\" data-end-seconds=\"2245.16\" data-confidence=\"1\"> for<\/span><span id=\"timestamp_48_18_1\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:25.160 - 37:25.940, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2245.16\" data-end-seconds=\"2245.94\" data-confidence=\"1\"> professional<\/span><span id=\"timestamp_48_18_2\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:25.940 - 37:26.640, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2245.94\" data-end-seconds=\"2246.64\" data-confidence=\"1\"> Mediation<\/span><span id=\"timestamp_48_18_3\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:26.640 - 37:26.900, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2246.64\" data-end-seconds=\"2246.9\" data-confidence=\"1\"> and<\/span><span id=\"timestamp_48_18_4\" class=\"whitespace-pre-wrap scroll-mt-28 hover:bg-blue-50\" title=\"37:26.900 - 37:27.920, Confidence: 1\" data-testid=\"transcript-line-timestamp\" data-is-timestamp=\"true\" data-start-seconds=\"2246.9\" data-end-seconds=\"2247.92\" data-confidence=\"1\"> Coaching training programmes.<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<footer id=\"sticky-footer\" class=\"fixed bottom-0 left-0 right-0 z-50\">\n<div class=\"bg-white flex flex-col w-full justify-center print:hidden\"><\/div>\n<\/footer>\n<\/div>\n<\/footer>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":17716,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,183,314,1394,389,42,31],"tags":[],"class_list":["post-17714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-audio","category-inkovema-podcast","category-kooperationsprozesse","category-mediationsfelder","category-podcast","category-transaktionsanalyse"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.5) - 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Im Gespr\u00e4ch mit Claudia Horstmann - INKOVEMA - Mediation und Mediationsausbildung Leipzig<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inkovema.de\/en\/blog\/245-gddz-mediation-in-construction-conflicts-in-the-building-industry-claudia-horstmann\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"#245 GddZ - Mediation am Bau: Konflikte in der Bauh\u00fctte. Im Gespr\u00e4ch mit Claudia Horstmann\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inkovema.de\/en\/blog\/245-gddz-mediation-in-construction-conflicts-in-the-building-industry-claudia-horstmann\/\" \/>\n<meta property=\"og:site_name\" content=\"INKOVEMA - Mediation und Mediationsausbildung Leipzig\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/inkovema\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-07T21:00:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-07T21:16:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inkovema.de\/wp-content\/uploads\/2025\/11\/Mediation-am-Bau-Claudia-Horstmann-und-Sascha-Weigel.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"1400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sascha\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Sascha_Weigel\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sascha\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"37 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/inkovema.de\/blog\/245-gddz-mediation-am-bau-konflikte-in-der-bauhuette-claudia-horstmann\/\",\"url\":\"https:\/\/inkovema.de\/blog\/245-gddz-mediation-am-bau-konflikte-in-der-bauhuette-claudia-horstmann\/\",\"name\":\"#245 GddZ - Mediation am Bau: Konflikte in der Bauh\u00fctte. 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Im Gespr\u00e4ch mit Claudia Horstmann\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/inkovema.de\/#website\",\"url\":\"https:\/\/inkovema.de\/\",\"name\":\"INKOVEMA - Mediation und Mediationsausbildung Leipzig\",\"description\":\"Mediation und Mediationsausbildung Leipzig\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/inkovema.de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/inkovema.de\/#\/schema\/person\/3def54245406b09cb172955b42a278d3\",\"name\":\"Sascha\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/inkovema.de\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/a6bf3570b4b89e23e296adff835355af500657f13149da8aa9c3757e59e65c22?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/a6bf3570b4b89e23e296adff835355af500657f13149da8aa9c3757e59e65c22?s=96&d=mm&r=g\",\"caption\":\"Sascha\"},\"description\":\"Prof. Dr. Sascha Weigel, Konfliktberater und Mediator; Rechtsanwalt lizenzierter Ausbilder f\u00fcr Mediation (BM) und lehrender Transaktionsanalytiker unter Supervision f\u00fcr den Bereich Organisation (PTSTA-O) sowie Senior Coach DBVC - ber\u00e4t, coacht, bloggt und podcastet hier zu Mediation und Konfliktmanagement in Zeiten der Digitalen Transformation. Seit 2026 Mitherausgeber der Fachzeitschrift KonfliktDynamik. Begr\u00fcnder der Elemente der Mediation (www.elemente-der-mediation.de) sowie Inhaber von INKOVEMA. Begeisterter Fernwanderer und Fussballfan, der aktuell den Vaterfreuden den Vorrang einr\u00e4umt - so gut er kann. Lebt in Leipzig und arbeitet bundesweit.\",\"sameAs\":[\"https:\/\/www.facebook.com\/inkovema\",\"https:\/\/www.linkedin.com\/in\/sascha-weigel-a7b98b25\/\",\"https:\/\/x.com\/Sascha_Weigel\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"#245 GddZ - Mediation in construction: Conflicts in the construction hut. 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