{"id":15923,"date":"2025-04-15T23:32:44","date_gmt":"2025-04-15T21:32:44","guid":{"rendered":"https:\/\/inkovema.de\/?p=15923"},"modified":"2025-04-15T23:37:22","modified_gmt":"2025-04-15T21:37:22","slug":"interview-ku%cc%88nartificial-intelligence-ki-and-new-technologies-in-mediation-opportunities-in-conflict-resolution","status":"publish","type":"post","link":"https:\/\/inkovema.de\/en\/blog\/interview-ku%cc%88nartificial-intelligence-ki-and-new-technologies-in-mediation-opportunities-in-conflict-resolution\/","title":{"rendered":"Interview: Artificial intelligence (AI) and new technologies in mediation - opportunities in conflict resolution"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 class=\"p1\">Artificial intelligence (AI) and new technologies in mediation<\/h1>\n<h1 class=\"p1\">Opportunities in dealing with conflicts<\/h1>\n<p class=\"p1\"><strong>Interview<\/strong> led by <strong>Friedhelm R\u00f6ttger<\/strong> with <strong>Prof Dr Sascha Weigel, Leipzig<\/strong> in the course of the<\/p>\n<p class=\"p1\"><b>Mediation day <\/b><i>on <\/i><b>21 September 2024 <\/b><b><\/b><\/p>\n<p class=\"p1\"><i>in the <\/i><b>Schleswig-Holstein <\/b><b><\/b><\/p>\n<p class=\"p1\"><b>High Administrative Court <\/b><b><\/b><\/p>\n<p class=\"p2\"><i>in <\/i><b>Schleswig <\/b><\/p>\n<p>Published in Schleswig-Holsteinische Anzeigen.<\/p>\n<p>Ministerial Gazette of Justice for Schleswig-Holstein, March 2025.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 gradient-container-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-boxed content-left\" style=\"--awb-title-color:#607d8b;--awb-iconcolor:#b4c6d6;--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-hover-accent-color:#607d8b;--awb-circle-hover-accent-color:#607d8b;--awb-item-margin-bottom:40px;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#b4c6d6;--awb-iconcolor:#b4c6d6;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background content-wrapper-boxed link-area-link-icon link-type-button icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/mediation-training-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"border-color:#81a0b8;border-width:1px;background-color:#d62f31;box-sizing:content-box;height:40px;width:40px;line-height:40px;top:-70px;margin-left:-20px;border-radius:50%;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-bullhorn fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:18px;--fontSize:18;line-height:1.5;\">Mediation training<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Our training in mediation and conflict management in the business and labour world,<\/p>\n<p>headed by Prof Dr Sascha Weigel.<\/p>\n<p>New start each year in March and October.<\/p>\n<p>Register now for the next course!<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\"fusion-read-more-button fusion-content-box-button fusion-button button-default fusion-button-default-size button- button-flat\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/mediation-training-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text\">More information here...<\/span><\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\"><p class=\"p1\"><strong><em>Professor Dr Weigel, you are an honorary professor at Martin Luther University Halle-Wittenberg, a conflict consultant and mediator as well as a licensed trainer (BM and EATA). On 21 September 2024, you gave a lecture on \"Artificial intelligence and new technologies in mediation\" at the mediation conference at the Higher Regional Court of Schleswig.<\/em><\/strong><\/p>\n<p class=\"p1\">I have a few questions about this:<\/p>\n<h3 class=\"p1\"><b>1. what is your source profession and how did you come to the topic of \"mediation and AI\" through your work? <\/b><b><\/b><\/h3>\n<p class=\"p1\">My original profession is law. I studied law in Leipzig and Berlin from 1998 to 2003 and then completed my legal clerkship in Saxony until 2005. I came to mediation through my training in transactional analysis. This opened up the world of counselling beyond specialist legal advice, i.e. process counselling and support.<\/p>\n<p class=\"p1\">The topic of new technologies and AI in particular came to me much later. It was only as a freelance mediator, which I started working as in 2011, that the internet and its hardware-related requirements became part of my professional focus. However, this developmental step was just as significant for me as the move away from legal practice towards litigation counselling.<\/p>\n<h3 class=\"p1\"><b>2 At the beginning of your presentation, one of your core theses was: \"The question is not whether and when AI will be better than humans, but who can best utilise AI and how\". Can you explain this thesis in more detail and do you really think that AI is already qualitatively better than humans?<\/b><\/h3>\n<p class=\"p1\">Regarding the second part of your question: No, I'm not saying that AI is already better than humans. That's not relevant either. The thesis is more about the fact that in the near future, counselling and therefore also conflict counselling by way of mediation will be better carried out with artificial intelligence than without it. And that is why mediators with artificial intelligence are more likely to be commissioned than mediators without it. Artificial intelligence is a tool, not a competitor. They support mediators in their preparatory, mediating and follow-up work and make them better mediators in their own way.<\/p>\n<p class=\"p1\"><strong>3. you have presented various AI tools (e.g. Gemini, Perplexity, Llama, Meta, Claude, Copilot or Chat-GPT). The research, writing and chatbot tools are probably the most interesting for lawyers. From your experience, which of the tools can you particularly recommend for judges and lawyers - especially in the context of mediation?<\/strong> <b><\/b><\/p>\n<p class=\"p1\">I think Perplexity is the most recommendable for research because it includes the source citation. And Claude and Chat-GPT are, in my opinion, the most suitable language models and tools for text generation, but also for text entry and summaries, documentation as a keyword. But let's not forget Gemini. The Google tool Notebook LM is excellent for making texts accessible. Keyword: audio summarisation.<\/p>\n<p class=\"p1\">But if I had written and sent the text just one day earlier, I would not have been able to include the keyword Deepseek. The pace of development is excitingly fast.<\/p>\n<h3 class=\"p1\"><b>4. you have impressively demonstrated in the forum that chat GPT can not only be a source of topics and ideas, but also a competent dialogue partner for self-reflection. Will chat GPT be able to help with hypothesising in mediation or supervision in the future, for example, or even replace people? <\/b><b><\/b><\/h3>\n<p class=\"p1\">Tools such as chat GPT, which enable voice input and with which we can have a real conversation, will certainly be used for self-reflection in a way that we can hardly imagine today. Professionally, they will not only enable therapy, but also supervision and other clarification discussions. But they will not replace human therapists, coaches, supervisors and counsellors. However, they will have to engage with more competent clients.<\/p>\n<h3 class=\"p1\"><span class=\"s1\">5. generative AI is now available with impressive <\/span><b>speed has also arrived in legal reality. In order to achieve meaningful results, it is crucial to ask the AI the right questions (\"prompts\"). Can legal prompt engineering be learnt quickly or does it require special training? <\/b><b><\/b><\/h3>\n<p class=\"p1\">It certainly requires specific practice, but it can be learnt. What's more, there are now AI applications that do exactly that, checking and correcting the quality of prompts. The prompt generator from Anthropic on Claude's tool: Anthropic Console should be mentioned here. We presented this prompt generator in our first meeting of the \"AI Compass for Mediators, Coaches and Consultants\" initiative. This application helps to develop high-quality, i.e. specific prompts.<\/p>\n<h3 class=\"p1\"><strong>6. among other things, you mentioned that you once used AI to generate exam questions from previously uploaded legal essays as an examiner in the state examination for administrative law - while driving. Could AI also be a model in the future for quickly and reliably accessing non-specialist legal topics? <\/strong><b><\/b><\/h3>\n<p class=\"p1\">I prepared for the exam interview thematically, rather than having the exam questions generated. The fascinating thing about this approach is its efficiency, as I had a competent dialogue partner at my side. I was able to get in the mood for the exam with him.<\/p>\n<p class=\"p1\">Language models are not truth models and cannot be used reliably for research tasks without further ado. There is a need for specifically configured AI applications that could take on such tasks. This will certainly soon be the case. Such AI assistants will also be technically adept in the future.<\/p>\n<p class=\"p1\">For the legal world, I recently heard about the Berlin start-up Xayn, which is working on precisely these issues. The research time for legal issues will certainly be drastically reduced &#8211; and possibly also make complete subsumptions possible in minutes.<\/p>\n<h3 class=\"p1\"><b>7. research and results of the AI in the legal field must be correct in terms of content. How can the user protect himself from so-called hallucinations or false information? <\/b><b><\/b><\/h3>\n<p class=\"p1\">This also depends on the need for protection. A technical expert needs less protection than a layperson because they are able to scrutinise the information more critically and accurately. Nevertheless, the specialist also needs good tools for research work. A customised AI will probably be a basic prerequisite for being able to rely on its accuracy. However, the same applies to machine hallucinations as to human errors: you are never completely and forever safe!<\/p>\n<h3 class=\"p1\"><b>8 Finally: Chat-GPT &amp; Co are probably not yet substitute lawyers. Will the courts still be able to determine the law without AI in the future? <\/b><b><\/b><\/h3>\n<p class=\"p1\">No, it won't. AI is not there to find the law in material terms. Law remains attributable to people because it is a decision.<\/p>\n<p class=\"p1\">But AI applications will be inevitable for the judiciary as a whole, which must organise the process of finding and administering justice in all its complexity &#8211; and in a way that must be inviting. AI could therefore help to counter the \"migration process from German courts\", as evidenced by the decline in the number of cases received by German courts.<\/p>\n<p class=\"p1\"><strong><i>Prof Dr Weigel - Thank you very much for the interview!<\/i><\/strong><\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-icon-boxed content-left\" style=\"--awb-title-color:#607d8b;--awb-iconcolor:#b4c6d6;--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-hover-accent-color:#607d8b;--awb-circle-hover-accent-color:#607d8b;--awb-item-margin-bottom:40px;\" data-animationoffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#b4c6d6;--awb-iconcolor:#b4c6d6;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background content-wrapper-boxed link-area-link-icon link-type-button icon-hover-animation-fade\" data-animationoffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/business-mediation-training\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><i style=\"border-color:#81a0b8;border-width:1px;background-color:#d62f31;box-sizing:content-box;height:40px;width:40px;line-height:40px;top:-70px;margin-left:-20px;border-radius:50%;font-size:20px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-info-circle fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h2_typography-font-size:18px;--fontSize:18;line-height:1.5;\">Training in organisational mediation - mediation in and for organisations.<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Organisational mediation is the handling of conflicts that arise in the business and working world. It takes place in, with and for the organisation - by enabling the relevant members of the organisation to deal with conflicts appropriately.<\/p>\n<p>We train you for this or professionalise your mediation and conflict counselling approach. We start our training programme regularly in March each year.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><a class=\"fusion-read-more-button fusion-content-box-button fusion-button button-default fusion-button-default-size button- button-flat\" href=\"https:\/\/inkovema.de\/en\/mediation-training\/business-mediation-training\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"fusion-button-text\">More information here...<\/span><\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":15925,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,166,293,1307,1140,99],"tags":[],"class_list":["post-15923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","category-digitale-transformation","category-interview","category-ki-kompass","category-kuenstliche-intelligenz-inkovema-assistent","category-meine-meinung"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.5) - 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